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BROOKFIELD COMPUTERS

Computer Repair, Computer Sales

About us

Brookfield Computers is a locally owned computer service and retail store that was founded in 1992. We service all makes and models of PCs, Macs and tablets for both residential and business customers. Most service work is completed between 1-3 business days, with expedited service and onsite services are also available. Our retail storefront is conveniently located on Bluemound Road, just west of Brookfield Square mall in the Brookmound Shopping Plaza. We buy, sell and trade new and used PCs, Macs and tablets and carry a wide variety of accessories and parts. Call or stop in any time during business hours, no appointment is necessary.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

PC and Mac Service/Repair Virus and Spyware Removal Custom Built PC and Upgrades Data Retrieval Service Onsite Computer Repair Business IT Services

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

MasterCard
Visa

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
20%
3
10%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 1-10 of 10 reviews

David B.
06/2020
5.0
computer repair, computer sales
  + 0 more
I've used Brookfield Computers several times over the years, and every time I'm so glad I did. They offer sound technical advice, fast responses, and most importantly deliver exactly as promised. Most recently my old desktop needed to be replaced. What PC and options do I need? How do I transfer files and programs? How do I back things up properly? The answer is One Call That's All to Brookfield Computers. The outcome was worth every penny.
Description of Work: Converted from old desktop to new desktop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Lynn H.
12/2017
5.0
computer repair
  + -1 more
Repair went well, they backed up data and installed new hard drive and restored data. I paid extra for rush handling
Description of Work: I had a laptop that would only boot in safe mode.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Darrell F.
03/2015
5.0
computer repair
  + -1 more
Very smart and did a great job.
Description of Work: He fixed my network

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim V.
11/2014
4.0
computer repair
  + -1 more
.
Description of Work: Had an issue with broken screen on laptop. They were able to identify the problem and the correct part but had issues getting a replacement part that worked. Ended up just taking the laptop back with broken screen and will investigate other avenues.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,600

Mary K.
11/2014
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$630

FRANK & JOANNE C.
08/2012
5.0
computer repair
  + -1 more
This was my first visit to Brookfield Computers. The diagnosis of my computer problem and the necessary repair was very timley. I was impressed with how quickly the computer was returned to me and the cost of the repair was more than fair. Should the need arise, I would not hesitate to return to Brookfield Computers
Description of Work: The hard drive was replaced, data files were recovered and software programs were loaded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Peteris S.
10/2011
3.0
computer repair
  + -1 more
Tried to repair my laptop and recover lost data. None of the taks was succesfull. The comment about failure was - need to buy new laptop. Found another shop, and they fixed it for 1/2 the cost. I received fair attitude, and had to pay for diagnostics only - as agreed oi the beginn.
Description of Work: Tried to repair my laptop and recover lost data. None of the taks was succesfull. The comment about failure was - need to buy new laptop. Found another shop, and they fixed it for 1/2 the cost. I received fair attitude, and had to pay for diagnostics only - as agreed oi the beginn.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$60

DAVID S.
12/2010
5.0
computer repair
  + -1 more
He came right on time and did the work here in our home. He also told us he would come right back out if the computer started acting up again. So far, it's doing fine.
Description of Work: Our computer would not boot. Mr. Ng got it working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stanley L.
02/2010
5.0
computer repair
  + -1 more
Service went as expected, ie. I was kept aware of what they found and they gave me their suggestions when solicited. This was the second time I had used them and would recommend their service to others.
Description of Work: Desktop was running slow, so the PC was brought in to get cleaned up, checked for virus and other problems. Additional RAM was added as well as another hard drive. Service was communicalted well and done promptly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CARYL G.
08/2006
5.0
computer repair
  + -1 more
Extremely pleased and grateful! They now have my loyalty and future business. They saved my business!
Description of Work: I am a home office consultant and rely on my computer. I do not know the 'lingo' and technical language. A small circuit on my motherboard overheated and melted causing the whole system to shut down. I was desperate and needed a tower the next day with the specifications I had and retrieving the information from my hard drive. I called the all the major chains, even Milwaukee PC, and no one could help me without a special order that took days to a week. The price quotes were in the $800 range do to extra work. Brookfield Computers took 5 hours to replace my motherboard and return to me everything. I had no extra work for me for $560. I received a better tower + more in one day! Extraordinary service!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$561

    Contact information

    17800 W Bluemound Rd, Brookfield, WI 53045

    http://www.brookfieldcomputers.com

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    BROOKFIELD COMPUTERS is currently rated 4.6 overall out of 5.
    BROOKFIELD COMPUTERS accepts the following forms of payment: MasterCard,Visa
    No, BROOKFIELD COMPUTERS does not offer free project estimates.
    No, BROOKFIELD COMPUTERS does not offer eco-friendly accreditations.
    No, BROOKFIELD COMPUTERS does not offer a senior discount.
    Yes, BROOKFIELD COMPUTERS offers emergency services.
    Yes, BROOKFIELD COMPUTERS offers warranties.
    BROOKFIELD COMPUTERS offers the following services: PC and Mac Service/Repair Virus and Spyware Removal Custom Built PC and Upgrades Data Retrieval Service Onsite Computer Repair Business IT Services

    Contact information

    17800 W Bluemound Rd, Brookfield, WI 53045

    http://www.brookfieldcomputers.com