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HERITAGE HEATING & COOLING, INC.

Heating and Air Conditioning, Fireplaces, Gas Logs,

About us

Heritage Heating and Cooling provides sales, installations, repairs, maintenance, parts, and service on heating and cooling units, HVAC work, and installs fireplaces within Northeast Wisconsin.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Heating and Cooling ^ Fireplace Contractor- Appleton, Green Bay, Neenah, Oshkosh Wisconsin. Installation of furnaces, air conditioners, heat pumps, air purification systems, water heaters, gas logs, gas inserts, wood inserts, direct vent gas fireplaces, custom fabricated sheet metal, chase-top flashings.

Services we don't offer

refrigeration

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 26 reviews

Denis J.
11/2017
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
The were perfectly on time, efficient, fairly priced, and courteous. Would not hesitate to use them again!
Description of Work: They replaced my thermostat, cleaned the furnace, cleaned the humidifier, and worked on the gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denis J.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Well, they were helpful.
Description of Work: Inspection of HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Allen L.
01/2017
5.0
fireplaces
  + -1 more
Very quick service, pleasant, knowledgeable, thorough. Fixed the problem same visit and as a bonus fixed the door which had a broken hinge without charge. Price very reasonable. Definitely will hire again if needed. Highly recommend!
Description of Work: Gas fireplace wouldn't start and pilot could not be lit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HERITAGE HEATING & COOLING, INC.
Thank you [Member Name Removed] for taking the time to give us a good review. We appreciate our clients and do our best to provide a high level of service. It is a pleasure to have the opportunity to serve you.

Kelly R.
08/2016
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
We had a gas fireplace insert installed. We are extremely please with the customer service and work done. We needed extra mason work done and they were able to contact a person to help with that. All the work was done as scheduled, no surprises and extremely clean. I would highly recommend them for this work. The fireplace look absolutely wonderful.
Description of Work: Gas fireplace insert

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Alex H.
08/2016
1.0
heating & air conditioning/hvac
  + -1 more
Scheduled 3 different appointment times for them to pick from and never heard back on any of them. I contacted them to schedule another one and was told they never received my purchase from Angie's List and they would look into it. I have not heard back since. I am now out the money I paid for the service.
Description of Work: Air Conditioning Tune up and inspection

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$90

John N.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Timothy D.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had both furnace and AC replaced with new units. Todd evaluated the house and gave his recommendation along with great explanations. He also took care of some extensive duct rework for what I felt was a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Guy W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandra C.
12/2015
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Inspection and change the ignition on gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lauren H.
10/2015
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
Todd inspected/cleaned the gas fireplace, AC unit, and furnace. We had bought a new house in spring and had yet to use the fireplace so Todd showed me how to use it and gave me a few tips. Our AC unit was very dirty, probably had never been cleaned. He cleaned it up and showed me what to do in the future. He was very thorough and helpful, answered any questions I had. I will work with him in the future and would strongly recommend.
Description of Work: Tune-up/cleaning of gas fireplace, AC, and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Joe M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Perfect...everything handled in one visit quickly.
Description of Work: Fixed air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from HERITAGE HEATING & COOLING, INC.
Hi (removed member name)! Thank you so very much for taking the time to write us a review! We are very thankful and grateful for each and every customer. Please know that you can always contact us day or evening at 920-378-2522. Wishing you a very wonderful summer! Todd & Tracy Kunstman Heritage Heating & Cooling, Inc.

Richard J.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. The estimate was right on. Owner was very professional and nice. Also the crew were very nice and seemed eager to please. Definately on my list of go-to people.
Description of Work: Cleaned my yard, trimmed trees and bushes, cleaned up an area which was strewn with boards and overgrown vegetation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary Kay P.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My furnace was making a bad sound and had an odor. I thought I might need a whole new furnace since another company had told me that previously. However, Todd replaced just the blower with a few other parts, and now it works well. He was incredibly knowledgeable and professional, and he saved me thousands. He was thorough and did all the work at one appointment--diagnosis and full repair with new parts he quickly obtained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Response from HERITAGE HEATING & COOLING, INC.
Hi [removed member name]- Thank you so very much for your personal review. I am so glad that Todd was able to offer you the option to repair your furnace rather than replace it. Our reputation is very important to us. We treat our customers as we would want to be treated. Please feel free to contact us day or evening if we can ever be of service to you in the future. Best Regards, Todd & Tracy Kunstman Heritage Heating & Cooling, Inc, 920-378-2522

Lynn M.
04/2015
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I bought through Angie's List a $99.00 check of my furnace, mainly because I was concerned it wasn't working properly and it WAS old. Todd came out and looked it over, and told me quite frankly he was concerned as it was in terrible condition and could stop working at any time. That was on a Friday. He left me an estimate and upon which I immediately called him to set up a date for installation. He freed his calendar and installed it the following Tuesday. Two weeks later and it is amazing! It runs so quietly I cannot even tell when it is on. My two story older home is a steady warm temperature. And, I know that my heat bill WILL go down; my furnace was so old and "broken down", as Todd said...your heat was going right up the chimney. I love using Angie's List!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from HERITAGE HEATING & COOLING, INC.
HI [Member Name Removed]! We so appreciate your testimonial! Thank you so much for allowing us the opportunity to put a new American Standard variable speed furnace in your home. You surely WILL see a savings on your utility costs. It will be exciting to see how much that will be. Please know that we are available 24/7 if you should ever need us. Thanks again for your business! Tracy Kunstman Heritage Heating & Cooling, Inc.

Joanna C.
03/2015
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Todd put in a cold air return using the unused chimney. Was less expensive than I expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from HERITAGE HEATING & COOLING, INC.
Hi (Member name removed)! Thank you so much for taking the time to share your experience with Heritage Heating & Cooling, Inc. It means a great deal to us that you were pleased with your service. We are so glad that it was less expensive than you thought. Please know that you can contact us day or evening (and that includes the weekend) should you ever need anything. Thanks Again! Heritage Heating & Cooling, Inc.

Christy M.
03/2015
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from HERITAGE HEATING & COOLING, INC.
[Member name removed] - Thank you so very much for taking the time to offer your review of Heritage Heating & Cooling, Inc. It is our goal to exceed your expectations. I am so pleased that you would contact us again for any future fireplace needs that you may have. Feel free to contact day or evening at 920-378-2522 with any questions. Have a wonderful weekend! Todd & Tracy Kunstman Heritage Heating & Cooling, Inc.

Michael R.
02/2015
5.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: I highly recommend this gentleman. He has been in the HVAC business for 37 years and knew the model of our 20-year-old gas fireplace. This was of enormous benefit to us as the fireplace had a short in it and had begun to shock us when we tried to adjust the fan. He knew everything about the fireplace retrofits that had been done before we bought the house. He fixed the problem, cleaned and refreshed the fireplace and made suggestions for rewiring the fan switch the next time we have an electrician in the house. We were extremely pleased that he took this load off our minds and made us feel good about using our gas fireplace for the first time in 3 years. Heck, yes, we'd have him back!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Krisda J.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Despite having difficulty finding my house in the dark and being at the extreme end of his service range Todd went above and beyond to perform the work on my furnace. He is an upstanding individual and did excellent work. I would definitely use him again for this type of work.
Description of Work: Furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HERITAGE HEATING & COOLING, INC.
[Name removed] - Thank you so much for your kind review. We are so very thankful that you took the time to share your positive experience with Heritage Heating & Cooling, Inc. We are so pleased that we could be of service to you. Have a very Happy New Year! Todd & Tracy Kunstman Heritage Heating & Cooling, Inc. 920-730-8490 [hyperlink removed]

Tim T.
12/2014
5.0
fireplaces, gas leak repair, gas logs, heating & air conditioning/hvac
  + 2 more
Arrived on time. Todd thoroughly cleaned logs and glass doors. He also cleaned pilot light and burner. Checked for leaks and tested. Very happy with results. We will contact them for future cleanings or upgrades to our fireplace.
Description of Work: Cleaned and tuned LP gas fireplace.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from HERITAGE HEATING & COOLING, INC.
Thank you, (Removed Member Name), for the wonderful review! We so appreciate you taking the time to let others know that you were pleased with your service and would use our company again. Please feel free to contact us anytime, day or evening, with any questions or concerns. You can reach Todd directly at 378-2522. Happy New Year! Todd & Tracy Kunstman Heritage Heating & Cooling, Inc. www.heritagehtg.com

David H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Perfect in every respect. Very professional, neat, knowledgeable, excellent products. A year later and everything is operating at top performance. Heating bill has dropped $45. a month.
Description of Work: New furnace, air-conditioning, whole house air-cleaner some new ducting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from HERITAGE HEATING & COOLING, INC.
[member name removed] - Thank you so much for your positive and encouraging review! We are so excited that you are saving money each month. Please call day or evening if we could ever be of service to you. You can reach Todd directly at 378-2522! Happy New Year! Todd & Tracy Kunstman Heritage Heating & Cooling, Inc. 730-8490 www.heritagehtg.com

Virginia L S.
12/2014
5.0
metal restoration
  + -1 more
.
Description of Work: Cleaned an orafac on the Aprilaire. Took Five minutes or less, and I think the cost was too high. Man was very nice. I expected him on Monday, and he didn't come until Tuesday. I could live with that.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$93.45

Response from HERITAGE HEATING & COOLING, INC.
Hi (member name)- Thank you for taking time of offer your review. It is our goal to meet and exceed our customer's expectations. Todd has over 30 years of experience in the HVAC industry. We sent our very best and most knowledgeable technician to your home. We offer 24 hour service, so please feel free to contact us day or evening at 920-730-8490 if we can ever be of service to you again. Have a wonderful New Year! Todd & Tracy Kunstman Heritage Heating & Cooling, Inc. 730-8490

Kacy H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26

David H.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went perfect. I had four estimates from four HVAC companies in the area. Todd wasn't the lowest price but was certainly the best qualified to do what I wanted. He was always on time whether it be the proposal or installation. He started at 8:00 am and removed the old furnace and air-conditioning system. Shortly after 12:00 noon he was already to fire up the new furnace. He then continued with the outdoor work finishing up on the air-conditioning compressor placement, hookup and charging the system making sure the new platform was perfectly level. He then ran the piping for a new additional register in the master bedroom. He finished up by showing me the operation of the new heating and air-conditioning system and air cleaning system. When he left the old system had been loaded in his van, everything inside and outside cleaned to a better condition that he found it when he got here. He was out of here by 4:00 pm. The new system, an American Standard furnace and central air-conditioner is so quiet I actually have to "listen" to know when its running. That certainly wasn't the case with the old system. There are no more hot spots in the house when the furnace kicks in and no cool areas before it recovers. The thermostat never goes up or down one degree. I assume it is set to recover when the temperature in the house changes only half a degree. The system has been running now for a little over a week and there is still no dust on the furniture so the air cleaner (an American Standard AccuClean) is obviously doing its job to the max. With the old system you could see dust after only a few days. I couldn't be more pleased with the new system and I can't say enough about the great job Todd did installing it. I've never seen anyone take such pride in their work. I will definitely use his services again should I ever need HVAC work done.
Description of Work: Install new energy efficient furnace and air-conditioning Install whole house air cleaning system Install second heat/air run to master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,250

Steven S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
I completely trust them to check out any problems since I live in a different state. It's a really good feeling to know that he'll charge me a fair price. I've been using them for about 8 years.
Description of Work: They've serviced a furnace in a duplex for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1(current)
    • 2

Contact information

N4302 12 CORNERS RD, Black Creek, WI 54106

http://www.heritagehtg.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Fireplaces,
Gas Logs,
Metal Fabrication & Restoration,
Natural Gas Lines,
Dryer Vent Cleaning,
Water Heaters

FAQ

HERITAGE HEATING & COOLING, INC. is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

HERITAGE HEATING & COOLING, INC. accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, HERITAGE HEATING & COOLING, INC. offers free project estimates.
Yes, HERITAGE HEATING & COOLING, INC. offers eco-friendly accreditations.
No, HERITAGE HEATING & COOLING, INC. does not offer a senior discount.
Yes, HERITAGE HEATING & COOLING, INC. offers emergency services.
Yes, HERITAGE HEATING & COOLING, INC. offers warranties.
HERITAGE HEATING & COOLING, INC. offers the following services: Heating and Cooling ^ Fireplace Contractor- Appleton, Green Bay, Neenah, Oshkosh Wisconsin. Installation of furnaces, air conditioners, heat pumps, air purification systems, water heaters, gas logs, gas inserts, wood inserts, direct vent gas fireplaces, custom fabricated sheet metal, chase-top flashings.
refrigeration

Contact information

N4302 12 CORNERS RD, Black Creek, WI 54106

http://www.heritagehtg.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed