HILLISON'S SEAMLESS GUTTERS

unknown

It was a very poorly done installation from start to finish. The screens, which were meant to be opened for cleaning, were screwed into the gutters and we had birds trapped in them by the next day. Downspouts were not braced properly and have openings in the top. The gutters have an excessive amount of screws placed in them because he used wedges along with the hangers and did not screw them in at the same places. He also used longer screws than necessary and the screw come out of the other side of the custom wood fascia boards. He was suppose to screw them into the rafter tails, but did not always hit them. So now, underneath the eves, we have screws that protrude out. The mitered corners are torn, cut, jagged edges, and are put together with and excessive amount of caulk. We have leaking because he did not use the proper calculations to figure out the number of downspouts to use, as well as pooling of water in the gutters due to improper pitch. This is just the tip of the iceberg. Upon trying to contact him, he refused to come and see what the problems are, saying there is nothing wrong with what he did. If you want him to correct anything, he wants to charge you for his travel time and hours. His work is poor, his professionalism is poor, and he does not warranty any of his work. He also adds to your bill when you are done, even though he says things are included. We made a very poor choice by choosing this gutter company and we would never recommend him to anyone. Oh, and by the way, he loves to RECORD your conversations, so he can play things back to you!!! These are things he answered to: His Work - "Well, maybe I could have done better" His Warranty - "None" Return Visit - "Only if you pay me for my hours and travel time"