Description of Work: We woke up to a cold house, and after replacing a blank thermostat, we realized that that wasn't the issue. Since we have worked with Unique in the past with no complaints, we called asking to have someone come out. It was midday, and they stated they would have someone there the next day--unless it was an emergency. No emergency, we were heating our house with fireplace and a couple space heaters. It was a week of negative temperatures, and they stated they were busy. Kurt arrived first thing in the morning and started working. After discovering the issue, he provided a few options, and we decided to fix the furnace over replacing at this time. The furnace is a Carrier, and most of the repair would be covered by warranty--however, the repairs were extensive. Kurt basically rebuilt the furnace. We had to pay for a few parts out of pocket. We explained that we had a flight the next day, so Kurt was able to acquire the parts and come back and fix the furnace that day, preventing us from having to cancel our trip. While the repair took hours, Kurt was efficient and worked until it was done that evening.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Maia O.
10/2017
3.0
heating & air conditioning/hvac
 + -1 more
After multiple attempts to contact the owner, they made it out to take a look at the non-functioning A/C unit. We took the suggestion to replace and waited....It was a full 5 weeks before it was replaced, and we had to call, multiple times...we never received a call when the machines were in to install. Thankfully we weren't living there at the time, as it was early summer and HOT, and it would have been absolutely miserable. The air handler was installed in a way that looked sideways, and the filter to the unit had to be accessed from the side, which was not only impractical but nearly impossible as the vent from the dryer obstructed the the path. Install should have been in a way that allows for maintenance. They offered to install brackets so the filter could be removed from the front of the unit...Still waiting for a call back. Prices may be more reasonable than others, and the units worked as expected, but having to make multiple calls to get a call back and waiting weeks for service, isn't good service.
Description of Work: New A/C unit and Air Handler installed
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0
$2,995
bill S.
01/2016
5.0
heating & air conditioning/hvac
 + -1 more
Their prices are realistic and it is a small company. They come out on time and friendly. They are qualified for the work they do. I would recommend them. They also give warranties on the product.
Description of Work: They put in a new fan motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$381.91
KELLY M.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
Kurt and his team are always willing to go the extra mile, are honest, sincere and hard working. They have helped both my parents as well as us, and we have always had consistent, courteous, and quality work.
Description of Work: Fixed our furnace on several occasions, fixed and cared for our ac.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Scott C.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
We woke up on a Saturday morning and the house was at 62 degrees. We tried everything our uninformed heads could think of to resolve the problem. This basically consisted of restarting everything which did not work. Our general contractor suggested contacting Unique Heating. He was on a job and we scheduled an appointment for a few hours later. Since there was no imminent threat of frostbite this was no problem. He was very punctual and very knowledgeable. In a matter of minutes he knew that we had a cracked ignitor. He had one in his truck and was able to replace it quickly.
Description of Work: Replaced furnace ignitor.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
JOHN K.
12/2006
5.0
heating & air conditioning/hvac
 + -1 more
Excellent. Replaced furnace and humidifier filters, cleaned furnace, unclogged humidifier and updated me on the condition of my furnace. Many other unit owners in our townhouse complex have used this company for similar work and one unit owner in my building used Unique to replace an A/C and another to replace a furnace. Both were extremely satisfied.
Description of Work: Furnace and air conditioning cleaning and inspections on 2 different occasions.
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Service Categories
Heating and Air Conditioning
FAQ
UNIQUE HEATING & AIR CONDITIONING is currently rated 4.7 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
UNIQUE HEATING & AIR CONDITIONING accepts the following forms of payment: Check
Yes, UNIQUE HEATING & AIR CONDITIONING offers free project estimates.
No, UNIQUE HEATING & AIR CONDITIONING does not offer eco-friendly accreditations.
No, UNIQUE HEATING & AIR CONDITIONING does not offer a senior discount.
Yes, UNIQUE HEATING & AIR CONDITIONING offers emergency services.
No, UNIQUE HEATING & AIR CONDITIONING does not offer warranties.
UNIQUE HEATING & AIR CONDITIONING offers the following services: NEW CONSTRUCTION, REPLACEMENTS, RADIANT HEAT.