They fixed my computer and were very helpful in showing me how to work with the improvements and repairs.
Description of Work: Fix computerwell
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Nanci S.
09/2017
5.0
computer repair
+ -1 more
I was very happy with the repair work. Although it took a while to get the right parts, the end result was excellent and saved me a lot of money. This laptop was only a few months old when it broke and the repair was not covered under the warranty. The manufacturer was going to charge me over $500 to replace the screen, nearly the cost of a new laptop!
Description of Work: Repaired laptop screen that had separated from housing case.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Anne C.
03/2015
5.0
computer repair
+ -1 more
I foolishly infected my computer with an army of malware when all I wanted to do was see a baby and a puppy interact. It was stupid of me, but the bad stuff totally took over the computer. There was no way I could solve the problem myself, so I searched for local computer repair services and picked the closest one, Quality Computer Services on Oakland avenue. Since the company was closed for the day, I left a message. A half-hour before opening the next morning, I got a phone call from QCS and within 2 1/2 hours, a technician was at my home. He analyzed the problem, told me he was familiar with the malware and took my machine to the office to work on it. He said it would take some time and there was no need for me to pay the on site charges. I asked how long it would take and he told me he would probably have my computer back to me within 24 hours. And he was true to his word. He spent time with me to make sure I was comfortable with and understood the changes he had made. Sometimes you have to learn a lesson the hard way. Quality Computer Service made me experience a little bit softer! I recommend them highly for their responsiveness, professionalism and punctuality. The price may have been a little high, but I paid it gladly.
Description of Work: Rid my computer of more than 20 malware items, install protective software, generally tidy it up. (I used the Shorewood office.)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Dirk & Pauline S.
06/2014
5.0
computer repair, computer sales
+ 0 more
it went fine. It went very fine. I had a few problems but they responded to the problems. The price included their travel time. The service was very good. Both people were very personable and knowledgeable and took time. They were very good. I think they can be trusted. They are on time. They are reliable people and cost is right there. Its not bargain but the cost is what you would expect. They are not taking you for a ride. They do the best they can. When I needed a new computer they researched.
Description of Work: They came out and tried to fix an old computer and it turned out that it could not be fixed so they installed a new computer and new screen for me and set it up and did the work for transferring all the information.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Anne C.
12/2012
5.0
computer repair
+ -1 more
My business is highly dependent on internet access. Being new to Shorewood, when my laptop lost the ability to connect to the web, I was very concerned about whether I could find someone nearby and trustworthy who could get the problem turned around fast. Searched the web for reviews and found some very positive ones on QCS. Here comes another one. They were caring, capable, fast and reasonable in their pricing. It was a 100% perfect experience, much to my great relief. It feels very good to know that I now have these good people as part of my support system!
Description of Work: Detected a deeply buried virus. Salvaged a laptop that I thought was kaput. Transferred files from old computer to new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
LISA K.
03/2012
5.0
computer repair
+ -1 more
Had an old computer that I wanted cleaned up and transformed into a print server for our small office. Tony did it quickly and efficiently. He also later rid another computer of a worm virus. Profssional and fast.
Description of Work: Transformed an old computertower into a print server for our small office; rid another computer of a worm virus; networked our office
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Roger S.
07/2011
5.0
computer repair
+ -1 more
After turning over my PC to Quality Computer Service they called me several times to update my on the progress made. They were able to keep all of my application software and associated data after working on the PC for three days.
Description of Work: I found them very accommodating, knowledgable (which resulted in cost effect work and hence a very reasonable price). They worked very hard to preserve the application software and data on my PC at the time of its hard drive crash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from QUALITY COMPUTER SERVICE
Thank you for taking the time to write this report, member! We strive to give all of our customers the same service you received, and should you ever need us again we hope you don't hesitate to call. Tell your friends! QCS Managment
MEG L.
07/2008
5.0
computer repair
+ -1 more
It went excellent, they are very good. They are very knowledgeable. They addressed the problem quickly and efficiently. They were on time to do the work. When I called to make the appointment I was given one in less than twenty four hours.
Description of Work: They provided me with technical support at my home.
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*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Office Equipment Repair,
Computer Training
FAQ
QUALITY COMPUTER SERVICE is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
QUALITY COMPUTER SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, QUALITY COMPUTER SERVICE does not offer free project estimates.
Yes, QUALITY COMPUTER SERVICE offers eco-friendly accreditations.
No, QUALITY COMPUTER SERVICE does not offer a senior discount.
Yes, QUALITY COMPUTER SERVICE offers emergency services.
No, QUALITY COMPUTER SERVICE does not offer warranties.
QUALITY COMPUTER SERVICE offers the following services: COMPUTER AND PRINTER SALES, INSTALLATION, & REPAIR, WEB DESIGN, & NETWORKING.