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Surface Creations

Countertops and Backsplashes, Cabinet Making

About us

Surface Creations Inc. is your one source solution for all your countertop needs. We are certified fabricators and installers of all major brand materials, including Corian®, Zodiaq®, Silestone, and granite just to name a few. We have been in the business for over eighteen years. We are also the guys who can remove your old top and install the new one in only ONE day!

Business highlights

31 years of trusted experience

Services we offer

remodel, new construction, commercial, residential. Countertop replacement, new cabinet work

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.4
responsiveness
4.6
punctuality
4.6
Showing 1-3 of 3 reviews

Jeffrey N.
01/2014
4.0
countertops
  + -1 more
We chose a quartz product for the tops / sink and the materials turned out as good as expected. The demo of the old tops / sink was seamless and the install of the new product went almost perfectly. There were two small imperfections in the fit of the new counters to the contours of one wall. One is in a wrap around corner so it is not visable without serious effort while the other is at the end of a section next to a walkway. Most of this imperfection is covered by the tile backsplash and the remainder is not very noticeable. The most noticeable issue we had was the install crew did not ask before drilling the fawcet hole for the sink. While the hole is centered on the under mount sink, it is roughly six inches off from our intended placement. This is only an issue as the tile backsplash in this area (installed after the tops) has a special design and the centered fawcet placement causes the fawcet to hide a key design element in the backsplash. The two install guys were courteous and professional and did a good overall job with the install. The fawcet placement issue is a detractor, and while I should have specifically told them where we wanted the hole drilled, I also feel that the install crew should have asked / confirmed before drilling.
Description of Work: Replacement countertops / sink including removal of the old tops.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

NEIL K.
07/2013
2.0
countertops
  + -1 more
I did not use this company.
Description of Work: I was asking for a price quote, the woman told me that she would get back to me that same day or no later than the following day. It took several phone calls back asking when I would receive my quote, took two weeks to get a very high price. Almost twice as much than other estimates.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$4,230

Response from Surface Creations
I'm sorry for your poor experience with our company, it is obviously never our intention to upset anyone. We strive to do our best, and our reputation speaks to that, but unfortunately things do happen and we try to learn from them. I also apologize that your estimate arrived so late, at that time we were having technology problems and unbeknownst to us, emails were not arriving to our customers. As far as the price you were quoted, I'm not sure where that number comes from, our records show you were quoted $3,179.04. Again I apologize, and hope that you were able to find someone to make you a beautiful kitchen top that you will enjoy for years to come!

Kay S.
01/2013
5.0
countertops
  + -1 more
It was great. First of all, Surface Creations were the first countertop company that told me that the sink could be cut out. I spoke to three other businesses who told me that I needed to replace all my countertops (which would have cost me over $6000). I handled it all over the phone. They arrived on time - two guys - Rob and Dustin. They sanded and buffed my countertops and installed my new sink. They arrived at 11:30 and were gone by 2pm. The quote was exact. Very friendly and professional people.
Description of Work: I had solid surface countertops that were scratched. I also had them cut out a solid surface molded kitchen sink that had cracked and couldn't be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

    Contact information

    2150 S Memorial Dr, Appleton, WI 54915

    www.SurfaceCreations.com

    Service hours

    Thursday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Cabinet Making

    FAQ

    Surface Creations is currently rated 4.3 overall out of 5.

    Thursday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Surface Creations accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Surface Creations offers free project estimates.
    Yes, Surface Creations offers eco-friendly accreditations.
    No, Surface Creations does not offer a senior discount.
    No, Surface Creations does not offer emergency services.
    No, Surface Creations does not offer warranties.
    Surface Creations offers the following services: remodel, new construction, commercial, residential. Countertop replacement, new cabinet work

    Contact information

    2150 S Memorial Dr, Appleton, WI 54915

    www.SurfaceCreations.com

    Service hours

    Thursday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM