Response from Nikos Home Improvement LLC
Unfortunately, this scheduled appointment was forgotten by the Client: Nikos Home Improvement LLC6/18/2015 Hi [Member Name Removed]. My appointment book says that I will be painting at your place tomorrow morning. Are things ready? is it a go? Please text me on this page or call my cel (920)-8099611 so I know what to expect. Thanks, Nikos Melenda Smith6/19/2015 I have the emails now and apologize for the inconvenience. I am looking at the email of 5/5 and it doesn't even look like my wording, however, it does say I would check back with you a week prior, which I did not do. The email that I had a message on Angies List came in at 808pm last night and I did not look at any email in the evening. So..if you still want to do the job, I do need at least 3 weeks to clear the room so that is not a problem for me. I am not available Aug 4, 5, or 6th but anytime the end of July or any other time in August. If you give me a date I will put it on the calendar and I will reconfirm 1 week prior. Again, I apologize for the miscommunication. Melinda Melenda Smith6/22/2015 So now you have not acknowledged my email. If you still want to paint the bedroom, I will wait till you have an approximate date at least 3 weeks out. If you do not want to do it, then I just need a refund. I have looked over everything and guess I am surprised that you showed up when you did as I would not have even known what time to expect you. Please contact me more than 1 day before you plan to be here. Thank you. Melinda Nikos Home Improvement LLC6/22/2015 Sorry about my delayed reply but I was out of town during the weekend and at an area with bad reception. Unfortunately, I am not going to be available to paint your room till mid September as I am totally booked till then. This is the busy season and that's why I had booked your appointment for a specific date a month and a half ago. As for the hour that I showed up at your place it was at 8:30, which is even a tad late for morning appointments. So if you can wait till mid September, I will be more than happy to paint the room. Otherwise, please ask Angie's List for a refund. Nikos Melenda Smith6/23/2015 Hi and thank you for your reply, I am going to see if I can cancel with Angies List. I apologize for the inconvenience and miscommunication. I could wait 3 weeks but mid September is a little too late and I know that you are busy. I'm sorry we got off on the wrong foot but it was totally unintentional. I guess if someone's going to show up at my house, I need to know the time, whether it's early or late. Have a good summer. Melenda