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Christensen Heating and Air Conditioning

Heating and Air Conditioning, Metal Fabrication & Restoration, Dryer Vent Cleaning,

About us

20 Employees. No Subcontractors. Cost is determined by each job. Payments are due at time of service. The Christensen Family has been installing heating and air conditioning equipment since 1921 and customer satisfaction has always been our number one priorty. We are extremely proud of our reputation and will see to it that every customer is treated well by our professional staff before, during and after the sale. We have highly experienced service and installation techinicans on staff ready to serve your heating and air conditioning needs.

Business highlights

103 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commerical service and installation. Replacement. Sales. New construction. Forced air. Hot water heat sales and service. Air to air exchanger. Heat pumps. Multi zoning systems. Humidification. Duct cleaning. Dryer vent cleaning. In-floor heating. Priority care service.

Services we don't offer

Industrial. Mobile home service and replacement. Chillers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
0%
2
9%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-23 of 23 reviews

Marty K.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Excellent and very good and will highly recommend them
Description of Work: Air-condition & Heating & Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary H.
05/2020
5.0
heating & air conditioning/hvac, metal restoration
  + 0 more
Both technicians were polite, timely, and very knowledgeable. They also incorporated a humidifier and a UV light with the new install. When completed the new install was much cleaner and more professional than the original. Would highly recommend Christensen Heating as a trustworthy and customer focused contractor.
Description of Work: Replace existing 20 year old furnace and AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua L.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Christensen was great. Very professional and prompt. Would highly recommend.
Description of Work: New furnace and A/C install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,350

Greg G.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Their pricing was on par with everyone else. The quality was very good. They were right on time. They knew exactly what they needed to do. It took them 60-90 minutes. I would use them again.
Description of Work: They did a tune up on an oil furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeremy W.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro

Molly D.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
First call to Christensen Heating and Air Conditioning was because our furnace would not stay lit. Mike (I believe) came out within an hour and got the furnace relit and running and also explained to us why it kept going out and suggested we look at getting a new furnace sooner rather than later. He even set it up for us to get a quote from them and if we decided to purchase then he would not charge for the first visit. The furnace ended up going out again a few days later so we called them up for a quote and they came back with multiple options with different price ranges which was appreciated since we knew they were not price gouging us. We had the furnace quote on Friday and they were able to get the new furnace in by 2pm Monday. Both gentleman were extremely polite and kept the area cleaner than when they arrived I think. We will definitely keep using Christensen and I will recommend them to anyone that will listen. We were extremely happy with all of the interactions we had with them.
Description of Work: First call to Christensen Heating and Air Conditioning was because our furnace would not stay lit. Second call was to set up a new furnace installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rachel B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
11/2016
2.0
heating & air conditioning/hvac
  + -1 more
Work preformed promptly. Cost extremely high.
Description of Work: Blower replaced on heater. Was changed a service fee of $79 for what we said was wrong. They said they can not take customers "opinions" so I will never use them again. Very hung on their price also. $159 for a blower motor is high.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
2.0
responsiveness
5.0

$327

Margit W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Christenesen made two service calls in an attempt to repair our air conditioner, which was losing freon, causing the furnace to ice up. Neither the furnace nor the air conditioner could be fixed at a cost that was reasonable, given their age. We bought a new furnace, air filter and air conditioner, which Christensen sold and installed. They were very timely, and very professional, and cleaned up the job site well. We are very pleased with their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Jeffrey N.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The servie tech came out and arrived right on time. He did not need any assistance and got right to the job. He took the system apart and did the appropriate cleaning and adjustments and attempted to restart the system. He determined that a specific part on the pilot light ignition system needed to be replaced and I agreed to the replacement (system works better now). He did not rush the evaluation process and did a very thorough job. He cleaned up the area when he was done and collected our check before leaving. We also used them back in 2013 for an air conditioner repair. They came out, swapped out a broken part and we were back up and running. Most of the above comments also apply (promptness, thoroughness and fixing the problem).
Description of Work: Pre-emptive check on the boiler that runs the radiator heating system in the house. It had been a few years since the system was evaluated and it is 25+ years old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Bill F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace failed. Called at 5:20pm, and they were there, with parts, and had the furnace running again by 7:30pm. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Patricia G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Holly L.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called Monday morning and my furnace was fixed by Tuesday afternoon. The call I received regarding the cost was professionally handled. I am pleased with their service.
Description of Work: Christensen replaced a gas valve and filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Anne Z.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are very nice people and did a good job. I have no complaints with the service.
Description of Work: They handle all of our air conditioning and furnace needs. They come every two years.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kathleen M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They come every two years for service. They are very nice people and do a good job. I have no complaints.
Description of Work: They handle our air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Arch M.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
It was early July and the weather was very hot. Our old air conditioner which was about 30 years old quit working. We knew we could save money on energy costs so we were thinking about getting a new furnace and air conditioner anyway. We got quotes from four companies. The Christenson quote was not the cheapest or the most expensive but we trusted Mike and the price was reasonable. They were able to remove the old furnace and air conditioner and install the new air conditioner and the new frame and cooling coils in one day. This was our top priority because of the hot weather. Because of other emergency work that came up, we had to wait a few days for the furnace but they installed it a few days later without any issues. We have had no problems with the equipment or the installation. Our energy costs have gone down and we are happy. ,
Description of Work: 1. Provide a quote for a new furnace and air conditioner. 2. Remove the old furnace and air conditioner. 3. Install a new air conditioner. 4. Install a new condensing furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Timothy F.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
The Techincian focused immediatley on the cause and mitigated at a very reasonable price - this group knows what they are doing. It starts with the receptionist "triagiing" the issues. The fact that a tek would be sent out with some background was refreshing. Really - just a great group from start to finish and I'll have them back in the fall to inspect my furnace. You will do yourself a huge favor to contract Christensen
Description of Work: All: This is an "old school" culture supported by the best of the best, integrity and honesty. Just a very refreshing pleasure to do business with this company. I grew up in a family business and "get it". My family would be proud of Christensen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carol S.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
My experience overall has been very positive. They are a family business so they have an older gentleman who has been with the company for a very long time who we have seen before. He obviously really knew his stuff so it was a pleasure to see him again. It is nice that they keep their older employees who are really, really experienced working because they do such a good job.
Description of Work: I used Christensen Heating and Air Conditioning to check my air conditioner. They cleaned it and made a couple of adjustments.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Lynn R.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
I am thouroughly satisfied with the serivce and the kindness
Description of Work: I had a new air conditioner installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

William B.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They fixed the problem quickly and cheap. Christensen and Heating A/C came when they told me they would, quickly diagnosed the problem and fixed the problem in under 30 minutes. The service man was professional and polite and explained the problem and the fix. I couldn't have been happier with the service. I highly recommend this company.
Description of Work: The blower went out on my furnace due to some water leaking from the air conditioner. They diagnosed that the wiring was shorted and fixed it without replacing the motor. They could have easily told me it was the motor and it would have been much more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ryan H.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great service. Friendly, prompt quote and installation. Very clean and professional. The unit has worked flawlessly since the install. I felt very comfortable overall with the experience and would call them first for any future heating and/or air conditioning needs.
Description of Work: Requested quote for new furnace. Promptly recieved quote which was comparable to other quotes I recieved. We were given options for different models at different price points and chose a model without feelilng pressured to 'buy up'. The work was performed and I couldn't tell they were even there (except for the new furnace).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Ron P.
11/2010
2.0
heating & air conditioning/hvac
  + -1 more
Since their estimated price was substantially higher than similar estimates, I decided not to go with them and informed them with a phone call. A few days later I received a $50 bill for "consultation." It took several phone calls to get them to waive the bill. Beware the "free" consultation!
Description of Work: Asked for an estimate on replacing a furnace and rerouting some ductwork

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0


BRIAN F.
06/2009
1.0
heating & air conditioning/hvac
  + -1 more
Company did not isulate pipes that were in walls...massive drywall had to be ripped out out of brand new remoldel job. Company would not cover cost AC coiles not properly sized Air cooling system and heat has not worked properly for two years Company walked away from job because they could not fix problems
Description of Work: Company qouted on a geothermal hvac system that was not engineered properly for the house, it was there first system they ever put in.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$125,000

    Contact information

    1609 W Wisconsin Ave, Appleton, WI 54914

    www.christensenheating.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Metal Fabrication & Restoration,
    Dryer Vent Cleaning,
    Natural Gas Lines,
    Chimney Caps,
    Air Duct Cleaning

    FAQ

    Christensen Heating and Air Conditioning is currently rated 4.8 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Yes, Christensen Heating and Air Conditioning offers free project estimates.
    No, Christensen Heating and Air Conditioning does not offer eco-friendly accreditations.
    No, Christensen Heating and Air Conditioning does not offer a senior discount.
    Yes, Christensen Heating and Air Conditioning offers emergency services.
    Yes, Christensen Heating and Air Conditioning offers warranties.
    Christensen Heating and Air Conditioning offers the following services: Residential and commerical service and installation. Replacement. Sales. New construction. Forced air. Hot water heat sales and service. Air to air exchanger. Heat pumps. Multi zoning systems. Humidification. Duct cleaning. Dryer vent cleaning. In-floor heating. Priority care service.
    Industrial. Mobile home service and replacement. Chillers.

    Contact information

    1609 W Wisconsin Ave, Appleton, WI 54914

    www.christensenheating.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM