We are a Husband and Wife owned business with over 25 years of experience. We bought our franchise in 1995 and moved back to Appleton, WI in 1998. We provide Free Consultations in your home or at your place of Business. We have an extensive array of Manufacturers to choose from; including Hunter Douglas, Springs and Lutron. Style and Service from North America's #1 Choice
Business highlights
29 years of trusted experience
Services we offer
Our Style Consultants provide professional on site consultations. We also provide expert installation. We have a no questions asked service guarantee. Our Manufacturers offer limited lifetime warranties. We work with Manufacturer when there are Repairs needed.
Services we don't offer
We do not offer Blind Cleaning.
We also do not have on site Repair person available.
We do not have ready made, cut down blinds.
The initial install of blinds went fine. The cost was high, but I was happy with the look and operation of the blinds. Then one of them failed after a year, so I called Budget blinds to see about the warranty. After a few days I got a call back stating they were covered, but I had to pay $40 shipping & handling. I thought, well that is steep, but I want my blinds working. Then he asked if I would install it myself. I said, no, I would rather not if covered under warranty. Well, he explained, then it will be another $100 for the install. Are you kidding me. The so called warranty would cost me $140 ! What a rip off. Avoid this company.
Description of Work: Had 4 sets of blinds installed
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$140
Response from Budget Blinds Of The Fox Valley
We are so sorry to hear you are disappointed. After 4-1/2 years, unfortunately your Free Service Warranty with Budget Blinds has expired, but your Manufacturer warranty was still in effect. The Manufacturer warranty does not cover S & H ($40), nor any Labor costs ($60) for a total of $100. We always offer our customers the option to do the labor themselves in order for them to save money. Not sure where the $140 amount came from to replace one blind mechanism. Under your Mfr warranty you would be getting a brand new headrail, not just the mechanism that malfunctioned. Please contact us if you would like to go forward with your warranty repair.
Arlene K.
08/2015
5.0
window treatments
+ -1 more
The sales representative, Brian, displayed all options and explained the pros and cons, and costs. Their office staff called me within 3 weeks and scheduled the installation. JD was on time and did an excellent job of installing as well as explaining the features and cleaning procedures of the blinds.
Description of Work: Budget Blinds of Fox Valley brought in home samples of product, measured all windows, and installed wood blinds in timely fashion.
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Service Categories
Window Treatments
FAQ
Budget Blinds Of The Fox Valley is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Budget Blinds Of The Fox Valley accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Budget Blinds Of The Fox Valley offers free project estimates.
No, Budget Blinds Of The Fox Valley does not offer eco-friendly accreditations.
No, Budget Blinds Of The Fox Valley does not offer a senior discount.
No, Budget Blinds Of The Fox Valley does not offer emergency services.
Yes, Budget Blinds Of The Fox Valley offers warranties.
Budget Blinds Of The Fox Valley offers the following services: Our Style Consultants provide professional on site consultations. We also provide expert installation. We have a no questions asked service guarantee. Our Manufacturers offer limited lifetime warranties. We work with Manufacturer when there are Repairs needed.
We do not offer Blind Cleaning.
We also do not have on site Repair person available.
We do not have ready made, cut down blinds.