Blount Heating & Air Conditioning Inc

They were great.

Highly recommend Blount Heating and Air Conditioning for both new installations and routine preventative maintenance. Have relied upon Blount Heating for years and have always been 100% satisfied. Have complete confidence in their recommendations based on their knowledge and long time experience in the business. They consistently present and explain solutions and options to cost effectively provide the best outcomes. Their office, sales, and technical staff are professional, easy to work with and very responsive. Based on our experience the Blount Heating and Air Conditioning tagline “Count on Blount” can most definitely be trusted.

Everything went very well. Everyone was helpful, friendly and responsive to our installation needs. Reasonable prices and appropriate rebates made the purchase a very good deal. Installation was fast and efficient. Office support was wonderful.

Service was not very good at all. We scheduled an appointment to have someone come out and look at the AC, this appointment went fine. However, once we received our "estimate" instead of an estimate listing what it would take to repair the current unit vs. replacing it with a brand new one all we received was an email that simply said they would replace the unit for $2500. This email was unacceptable to our home owners insurance. I called and requested a formal estimate to be emailed to me so that I could send it to our insurance, which they said they would send over to me. 2 weeks later and I have received nothing from them at all. Would never recommend or use again.

Our central air conditioner wasn't working, so we called Blout. A repairman came out the same day. The diagnosis was that we needed to replace our 30 year old air conditioner. A very knowledgeable salesman came out the next day and explained all the options. They were able to install the new air conditioner within about a week, so we were very happy. The new air conditioner is much quieter than our old one, and it works really well. We bought our furnace from Blout and always have them do the yearly maintenance. Their repairmen are highly trained.

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We are completely satisfied with the service and equipment. Very professional; worked around some tight spaces outside; and got us better rebates than the competing bids. They also discussed the pros and cons of a wider range of equipment options.

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I'm happy with the work they did. I spent about $2000 with them. I would use them again. As a matter of fact I want them to come out and do a furnace inspection and a cleaning I just haven't gotten around to calling them.

The furnace technician was prompt and professional yet friendly. He performed the work efficiently and gave me honest feedback on the system's status and necessary maintenance schedule. He also checked the programmable thermostat and reminded me to check the battery level periodically to avoid unnecessary service calls.

Requested quick contact to review possible vent/duct work for a new exhaust range hood to be installed. Took 6 days to hear back from the company. Already had 2 companies contact me within 1 day to meet, review and quote on job. Accepted another company who was more responsive and punctual for our needs. Nothing bad to say, just came up against more responsive competition.

We do not recommend Blount. In Nov 2005, our family took advantage of a City of Appleton grant that allowed middle-income homeowners to use the equity in their homes to do energy repairs and upgrades. We used it to replace an old boiler. Blount was on the City's list of preferred vendors. We purchased a high-energy Bryant boiler from Blount and they installed it. In both 2005 and 2006, the boiler failed 3 times and our home lost all heat. I was recovering from cancer treatment and the loss of heat was awful. Blount was extremely unpleasant to deal with, and we had to wrangle with them to replace the same part each time, a ceramic ignition switch. It was bad enough that we had a new boiler that didn't work, but worse that the company was so hard to work with. We finally got the City involved, and the City representative was unhappy enough about the failure of a new boiler that she required Blount to give us a five-year extended warranty. We have this in writing, but strongly believe we would never have gotten it on our own without the City's intervention. Maybe other people have been lucky, but we would not buy a boiler from Blount again nor call them for heating repairs based on our experience. They lack a sense of accountability and only do what they should when absolutely forced to.

They were very helpful and responsive. There were very flexible in terms of getting in to give me an estimate on the furnace in the house I want to buy when there was little flexibility given by the current owner.

It is an established firm. We spent about $50 or $60 on that service. We used them because they were the ones that the people who lived here before had used and they had put their stiller on the side of the furnace. They were very convenient to use. They were here on time.

I have known them for years. I use to be a builder so I have been using them every since. I would absolutely use them in the future.

They were very good all the way through. I had eight people come in and give me estimates for the furnace. They came through with the best price and service. I did not have any issues with them at all.

The job went very well. They have been very honest as they have done some job in the past. I have had them do even furniture repair and polishing boxes as well in our house. They are prompt and they have been good in showing up on time. Their prices are reasonable and they have also been able to give me some deals on duplexes.

They are very good. They are reliable and honest. I would recommend them.

Overall, we called Blount, they sent someone out the same day, and within an hour. Service was completed within an hour. Very prompt, professional service.

I like the company. They performed the service as advertised and I was left with a warm and fuzzy feeling that things would work all winter. I believe their prices are in accordance with others in the area.