They did an ok job of cleaning my house but failed miserably in the details. A couple of examples are there were multiple places that they did not bother to dust while in other areas things were completed properly. They also left my front entry tile floor and dining room wood floor sticky which required us to re-clean them to make it so peoples feet wouldn't stick when looking at our house. We also had to do some floor cleaning where they did not get around the edges in our kitchen and back entry area. Overall, for what we paid, we should not have had to do further cleaning ourselves to get the job done.
Description of Work: Full house cleaning before putting house on the market to be sold
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$400
David D.
04/2014
4.0
house cleaning
 + -1 more
unknown
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
Heidi B.
05/2013
2.0
house cleaning
 + -1 more
I was very disappointed and will not be using them again.
Description of Work: I contacted Merry Maids to perform a deep cleaning on a home that we just purchased before we moved in. I had asked that everything be cleaned very thoroughly (cabinets inside and out, windows, baseboards, etc). The house was empty when they cleaned. Windows in the french doors were not cleaned, mold and dirt were still under the shower enclosure in the basement bathroom, blinds were not clean. Overall I was very diappointed. The company never asked me if I was satisfied with the cleaning or called me to schedule a follow up cleaning. They must at some level know their service is disappointing.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$150
Randen P.
03/2012
4.0
house cleaning
 + -1 more
They did a pretty good job. They cleaned quite well; we were pleased with their work. I don't have any complaints.
Description of Work: I use them for housecleaning services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
PHILLIP E.
09/2011
5.0
house cleaning
 + -1 more
I had broken my ankle in February of this year and so I had to have someone come in for housecleaning. She did a really good job but the price was more than I could afford. She did an excellent job of cleaning. The way they work is that the salesperson comes out first and you tell him what you want cleaned and then they give you a price. The person is here for as long as it takes for them to clean it. I can't fault them on anything and I don't know if their prices are higher than that of others.
Description of Work: I have used Merry Maids once for housecleaning services.
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Service Categories
House Cleaning
FAQ
Merry Maids of Altoona is currently rated 3.6 overall out of 5.
No, Merry Maids of Altoona does not offer free project estimates.
No, Merry Maids of Altoona does not offer eco-friendly accreditations.
No, Merry Maids of Altoona does not offer a senior discount.
No, Merry Maids of Altoona does not offer emergency services.
No, Merry Maids of Altoona does not offer warranties.