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WHITE GLOVE CLEANING SERVICES

House Cleaning, Window Cleaning, Dryer Vent Cleaning,

About us

ADDITIONAL ADDRESS: P O BOX 11010 YAKIMA, WA 98909.

Business highlights

31 years of trusted experience

Services we offer

RESIDENTIAL & COMMERCIAL CLEANING SERVICES INCLUDING VACUUMING, MOP & SWEEP, TRASH REMOVAL, WASH WALLS, MIRRORS, BASEBOARDS PICTURES, LAMPS, LIGHT FIXTURES, WINDOW SILLS, CLEAN TV, SHOWER, WASH FLOORS, COUNTERTOPS, APPLIANCES, CUPBOARD FRONTS, SINKS & TUBS, TOILETS, & DUSTING.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
14%
3
29%
2
29%
1
0%


Rating CategoryRating out of 5
quality
3.5
value
3.2
professionalism
3.6
responsiveness
3.8
punctuality
4.4
Showing 1-7 of 7 reviews

Larry C.
08/2015
2.0
house cleaning
  + -1 more
I had to ask them to do several different thing that I thought it would have been natural for a house cleaner to do.
Description of Work: Housecleaning

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from WHITE GLOVE CLEANING SERVICES
I am saddened by your unfavorable experience with our service. We worked through untimely payments from an out of town relative and compensated this customer for spots on their counter that we did not believe were caused by us, given that the homeowner told us that they clean the counter with straight bleach in-between our cleanings. We always strive to deliver a great service and a pleasing experience. Sorry we failed to shine in your eyes.

Jennifer B.
06/2014
3.0
house cleaning
  + -1 more
They did an awful job, the shower was dirty, the floors still had dust bunnies, the furniture was still dusty, the cabinets were not wiped down... I can't figure out what they did for 2 hours!! I emailed them when I got home but never got a response.
Description of Work: Was to clean my house once a month. This was the first cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$155

Robert M.
04/2014
5.0
house cleaning
  + -1 more
They are working out fine. They have done a real good job. The price is a little expensive I think but they are doing okay; no complaints. They charge $150 for each cleaning. They are pretty much professional; they had a little trouble starting out but the owner came in and did a quality survey on one of their cleaning jobs and since then there has been no problem. They have been very good about the responsiveness too; I had some concerns one time and they jumped right on it and made sure it was corrected to my liking.
Description of Work: I use White Glove Cleaning Services for house cleaning services including dusting and cleaning the floors. I get it done once a month.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Robin H.
05/2013
5.0
house cleaning
  + -1 more
They have a cheaper price. They did a good job.
Description of Work: I used White Glove Cleaning Services for housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Joan W.
03/2013
4.0
house cleaning, window cleaning
  + 0 more
Everything schedulaed was completed on time. We were satisfied with the work done and the amount we paid. I would recomend this company.
Description of Work: They did a good job cleaning the (empty) house. The window washing was very good. We had hard water stains and he did a good job getting through them. Although we have moved from WA State I would recmommend them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$300

crystal K.
10/2009
2.0
house cleaning
  + -1 more
White Glove is I would consider low in statue, it was a gift to my clients mom who insisted in using them. She paid 100.00, and it looked like they dirty the house not cleaned it. They left rings in the toilets and stated that was clean as they would get. Not to mention this lady paid them 35.00 for a estimate and they cleaned nothing they were contracted to clean. So I spent the money and warned a few customers not to use White Glove, i was truly unhappy seeing I am a house cleaner.
Description of Work: The person sent to clean was not professional in many ways, they looked like they just rolled out of bed , did not clean what was contracted, the toilets were still with a ring, the lady said "well that's all that will come off". I was so mad, this was a gift to a lady, and I had heard a few things but she wanted to try them. Needless to say I was unhappy, so I spent the money and did it myself since the lady's mom was my customer. They even left their garbage and feet prints, there is nothing 'white glove' about them.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$100

Linda S.
09/2009
3.0
house cleaning
  + -1 more
I wasn't happy with the quality of work and they didn't always do what had been agreed. I used them for several months but things did not improve.
Description of Work: basic weekly cleaning at $90 per week for a few months

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$90

    Contact information

    612 River Road, Yakima, WA 98902

    www.WHITE-GLOVE-CLEANING.COM

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning,
    Dryer Vent Cleaning,
    Floor Cleaning and Waxing,
    Errands,
    Air Duct Cleaning

    FAQ

    WHITE GLOVE CLEANING SERVICES is currently rated 3.6 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    WHITE GLOVE CLEANING SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, WHITE GLOVE CLEANING SERVICES offers free project estimates.
    No, WHITE GLOVE CLEANING SERVICES does not offer eco-friendly accreditations.
    No, WHITE GLOVE CLEANING SERVICES does not offer a senior discount.
    No, WHITE GLOVE CLEANING SERVICES does not offer emergency services.
    No, WHITE GLOVE CLEANING SERVICES does not offer warranties.
    WHITE GLOVE CLEANING SERVICES offers the following services: RESIDENTIAL & COMMERCIAL CLEANING SERVICES INCLUDING VACUUMING, MOP & SWEEP, TRASH REMOVAL, WASH WALLS, MIRRORS, BASEBOARDS PICTURES, LAMPS, LIGHT FIXTURES, WINDOW SILLS, CLEAN TV, SHOWER, WASH FLOORS, COUNTERTOPS, APPLIANCES, CUPBOARD FRONTS, SINKS & TUBS, TOILETS, & DUSTING.

    Contact information

    612 River Road, Yakima, WA 98902

    www.WHITE-GLOVE-CLEANING.COM

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM