Horrible! It is my opinion, Greg is mentally ill, and I would warn others against allowing him into their homes. Certainly, he is unprofessional. In addition, Greg continued to operate Shallow Pockets after his license was suspended. Please read above.
Description of Work: Greg, owner of Shallow Pockets, installed a door for me. His price was more than reasonable; it was approximately the same as Home Depo. Although the door looks okay, the primary problem was he did not listen to me, and I ended up with the same problem as door I replaced. One of the main reasons I was replacing the door was because the old door had a 1 inch gap at the bottom that left in a draft. And although most indoor doors do have an inch or so gap at the bottom to circulate heat and air, this one leads to the laundry room which is cold and drafty as it leads to the garage. As the new door had to be cut down lengthwise, this should not have been a problem had he listened to me. So after the expense of buying a new door and having it installed, I was left with the same problem as with the old door - a draft! What a waste of time and money! In addition, he complained about how long it took him to install the door, and how he couldn't make a living at this rate! However, he was the one who quoted the price! While giving me the estimate for the door, we had discussed a couple other small jobs I needed done - installing a fireplace mantle shelf, and wood base in my bedroom. He was very reluctant to give me even an estimate for installing the fireplace mantle. When he finally did, I felt it was too high, esp, since he did not appear very knowledgible or experienced in mantle shelf installation, and told him this. His response was "Then go get some Mexicans to do it for you!" I am Mexican-American, felt his statement was derogatory, racist, and took offense to it, and told him so. Instead, of apologizing, etc., he only made more and worse racial slurs. He also made vague threats, such as, "You know, I saw some really scary characters when I was leaving your neighborhood. You should really watch yourself. Sure hate for someone like you to get hurt", etc, etc. Much of this was made through messaging. He also called me a f---ing b----, and a c---! In addition, he told me he had fallen when getting into his truck after leaving my house which was absolutely not true as I watched him walk to his truck and get in it. Due to his racial slurs and threats, I decided to report his unprofessional behavior to the proper authorities. That's how I found out his business licence had been suspended, and he was continuing to operate his business without one.