Doug's Rooter Service

Remove toilet, snake system to tank several times. covered work area with plastic. replaced toilet, spent 20 minutes trying to get the think to backup again but it would not backup again. Best thing was that I called and 20 minutes later the tech was on site.

Doug was great! When I first called he asked a few questions and told me first there were a few things I could do to make his time here shorter and easier, and also make it easier to work on the drain if there was a problem in the future. I took care of those things and he came out a couple days later as scheduled. He called ahead of time to confirm he was on his way. First he ran his camera down the pipe to see if he could locate the problem. At the same time he located the pipe underground in case we ever had to dig it up in the future or if the clog was further than his cleaner could reach. Then when it came time to run his cleaner he spread plastic on the laundry room floor to prevent spillage from getting onto the floor covering. There were some sharp bends in the pipe, but he made it past them all to the problem area. It was not an easy drain to unclog. While he was here I had him clean out another pipe that we sometimes have trouble with, the kitchen sink. Again he spread his plastic out and ran the cleaner through. When he was done he offered to hook the P-trap back up but I told him I would do it. He took some rags and cleaned up any of the minor mess that missed the plastic. When it was all done the bill only came to $337.50. Being in the construction trades myself I know this is very reasonable for a specialist with specialized tools. I will not hesitate to recommend Doug in the future.

He's excellent. I live way out in the country, so they have to come a distance. But he did not charge me as much as others have. He got right on it and was right there. I've recommended him to a couple of people.

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Arrived on time, courteous, cleaned up everything after the job was finished, reasonable price. What more can you ask for? Great contractor

Arrived quickly. Very personable. Did a great job! Price very reasonable.

Serviceman, Ryan, came out same day as I called and even though they were short staffed he came as promised before the end of the day. Ryan was very helpful and knowledgeable. Later that same evening the line plugged again and I called Ryan the following morning. Ryan returned again the same day as my follow up call. Situation was resolved. No additional charge to us. We were pleased with Ryan's service and attitude.

Our washer was backing up into the bathroom drains as it emptied, causing problems. We called the company and was told someone would come out that afternoon. Ryan, the technician, arrived when scheduled, was very friendly and got right to work. As he cleaned out the pipes, he explained to us what he was doing and why and the cause of the problem. Afterward, he cleaned everything up, disposed of the roots, and answered questions we had. The time it took and the cost were both less than we had expected. Highly recommend them.

Our plumbing in the basement has had constant issues since moving in 7 years ago. After setting up an appointment, the technician arrived at the set time and began cleaning the drain. After doing the main drain clearing, the owner arrived and did a video inspection (an extra cost) of the line, because of the constant issues we've had, and found no issues in the line. Apparently the older plumbing design can't handle all of the hair from the girls in the house from two bathrooms, the washing machine, and the kitchen drain without a regular line clearing. The long term solution was to clean the system on a regular basis instead of waiting for it to back up. He set up a standing appointment every 6 months to do a maintenance cleaning and will contact us at that time. Hopefully this will prevent any further water damage without an expensive change in plumbing design. Thanks to Doug.

He pricing was very reasonable. I've used him before.

He is very good and very nice. He has reasonable prices.

Ryan was able to come the next day. He took the pipes apart under the sink cabinet and used the rooter machine to clear them out to the main line. He removed several coins and an earing from the traps. It took maybe an hour and my sinks are good again. I would use this service again.