Driver drove over my lawn leaving deep grooves in my lawn. When I went in and paid the bill, I asked to speak to someone concerning my lawn and was told that the owner would call me. 10 days went by and I called and asked to speak to the owner again was told he would call me. He called and came out to see the damage to the lawn. He was very unprofessional saying that it was my husbands fault, that he had told the driver to park there. Not true. He kept saying it is our policy that we don't park on lawns, yet his driver parked on mine. He acted like I should have just fixed it and not complained. He was irritated and argumentative, kind of like I was wasting his time. This is the owner of this company. I was told he would send someone out to fill in the grooves. He said they would call and let me know when they would be here. So at 7:20 this morning, a truck pulls up to my house, without warning, waking us all up, to fix the yard. Ugh. Very unprofessional company. I would never do any type of business with them again.
Description of Work: cleaned out my septic tank
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$267
joseph S.
06/2014
5.0
excavators
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
cindy A.
06/2012
5.0
septic tank
+ -1 more
They were very good .They came out and saved us a ton of money. We thought we were going to have to replace the whole septic system but they were great in how well they did. They were wonderful and I really really like them. They were not creepy like at all. My 9 year old daughter just loved them. They were very good with my kids.
Description of Work: I used Selah Septic Inc to fix the septic system.
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Service Categories
Excavating,
Septic Systems
FAQ
BOB'S SEPTIC TANK SVC is currently rated 3.7 overall out of 5.
No, BOB'S SEPTIC TANK SVC does not offer free project estimates.
No, BOB'S SEPTIC TANK SVC does not offer eco-friendly accreditations.
No, BOB'S SEPTIC TANK SVC does not offer a senior discount.
No, BOB'S SEPTIC TANK SVC does not offer emergency services.
No, BOB'S SEPTIC TANK SVC does not offer warranties.