Adair didn't do anything on our project except keeping our deposit in their pocket!! Once we signed the contract and gave our deposit to them, they keep postpone the building process. They started increasing the price with no reason! They milk you all the way along the process!!! When we found out their tricks milking client, we asked to stop and get our deposit back. But, they refused to refund our money back! At the beginning, we trusted Adair thinking that they will honor the signed contract. They promised, in the contract, that they have 120 days price guarantee. This was one of the reasons we signed the contract. Their trick was that they sat on the signed contract, waiting for the expiration of the 120 days, without doing Anything!! Then they came to us for price increase! And the price was raised a few times even we had a valid contract in hands, before we reached 120 days! Since we signed the contract, I have spent tons of time communicating with Adair pushing for progress. We had done everything that we could to move forward the project since we sold our house per their instruction. When I looked at my email communication with them, for example, I wasn't surprised to see that I have been emailing them asking for progress _at least_ one email per week since August 2016. This doesn't include the phone calls between us. Both my wife and I have lived in frustration for so many months since we signed the contract. We already sold our house per their instruction. We moved to a temporary house waiting for our dream house to be built. My kids kept asking when we will move in to our new house. I didn't understand why they didn't make any progress on our house until they told me that the price in contract is only good for 120 days, even they didn't do anything on their side!! They refused to refund our deposit after we requested. It was really difficult and painful decision for us to withdraw our plan to building our dream house. But we felt lucky since we were still able to withdraw at that time. We would have ended with much worse situation if they raised the price in the middle of the construction process. And it's very likely that they will raise the price again considering that they already started asking for more money at the beginning. If you are about to build your own house, I suggest that you talk to people who have gone through the process first. I will be happy to help out and help you get connected with local Adair customers. I wish I had started building the network before I signed the contract with Adair.
Description of Work: We asked Adair Home to build a house for us. We signed contract with Adair, paid deposit to them.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Janice K.
11/2012
1.0
home builders
 + -1 more
I joined Angie's List specifically to write this review. Adair Homes is a nightmare that I would not wish upon my worst enemy. DO NOT BELIEVE WHAT ADAIR SELLS! I started off with them in August of 2012. They were to provide customer service, engineering plans, financing for a construction loan through their financial division and construction. Adair sales staff convinced me that the home I was considering would appraise for more than the project cost, providing built in equity, which would allow me to afford the high down payment cost associated with construction loans. They based this on previous homes constructed which they claim had appraisals higher than the project costs. What they neglected to mention is that they had never built in this specific town before and did not bother to do any research on home values in the area or advise me to do my own research until it was too late. In addition, they were late on every single deliverable, and in general their customer service was infuriating. I was forced to extend my sales agreement with the lot owner twice and pay additional earnest money to keep the lot owner from walking away from the deal. Then over a month after they had initially said they could close my entire loan, they calously forwarded me a copy of the appraisal which they recieved for my project, which showed a value of the home of approximatley $25,000 less than the build cost. The lot appraised for exactly what I offered, so the loss was entirely on the home project. Not more as they so confindently asure you of as they are collecting your money, but LESS! In the end, I spent thousands of dollars, wasted countless hours over 2 1/2 months of time and no home for me. I paid Adair Homes Inc almost $3,000 in engineering and concept fees in addition to paying $650 for an appraisal and the home appraised for less than the project cost. Despite their terrible customer service, late deliverables and misleading sales staff the company refused to provide me with an electronic CAD copy of my drawings or a refund of any of the money I spent. To add insult to injury, the appraiser they selected for my lot and home appraisal did such a crappy job that I had to pay for an additional appraisal just to secure the lot after the loan with Adair fell through. Don't let this be you, this was the worst experience of my entire life. I feel foolish for beleiving their lies and now have to work even hard to re-earn the money they took from my savings before I can afford to build on my lot.
Description of Work: Services included development of concept plans and engineering fees for a custom home. The services were also supposed to include financial services associated with a construction loan for the construction of a new Adair home. That did not occur, see below. The service dates extended from August through October, 2012.
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FAQ
ADAIR HOMES INC is currently rated 1 overall out of 5.
No, ADAIR HOMES INC does not offer free project estimates.
No, ADAIR HOMES INC does not offer eco-friendly accreditations.
No, ADAIR HOMES INC does not offer a senior discount.
No, ADAIR HOMES INC does not offer emergency services.