Magic Hands Cleaning Services LLC

I have a townhouse under 1400 square feet that had been cleaned completely top to bottom 2 months age and no one has been lived in since. Over the passed 2 weeks I have been painting and cleaning the place. 3 days ago I asked them to come do deep cleaning that I might have been missed. I trusted them and they would use their judgement to clean what I might have missed. They entered the house alone without anyone else watching. The charged me 3 men X 4.25 hours for over $860. I had no idea what they have done. The next day I went over to the home to inspect. To my surprise, not too much has been done (I have gifted vivid memory and I have been painting and cleaning the place for weeks right before they came) They did clean the top of the fridge and un-necessarily vacuumed the carpet (which was professionally shampooed 2 months before and no body live in since) So I asked them to provide a list of tasks they have done. They texted me back with a list of lies: 1. oven washed and cleaned ((this is a lie, the range was brand new and never used)) 2. Outlets and light switches wiped ((these items were removed and washed by me after new paint 2 days before)) 3. Windows tracks washed Window sills washed ((this is a lie, new paint applied to windows 2 days before)) 4. Hard floors washed ((this is a lie or un-necessary job, the small hard floor had been washed 2 days before)) 5. Light fixtures washed ((this is a lie, the light fixture over dinning area had been deep cleaned 2 months before. And after they "washed" I can see dust all over it)) 6. Showers and bathtub washed cleaned ((this is a lie, nothing is cleaned, the shower glass door and bottom are the same. even worse they left lots of sands in the tub and I have to clean myself)) The list goes on and on.

No communication from them regarding missed appointment.

Magic Hands helped us prep our house for sale by doing a deep cleaning and cleaning all our exterior windows. They did a great job, helping the house look wonderful in the real estate photos and to potential buyers. We found them easy to schedule and work with.

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The fact that I've been using Vagner and his teams' services for 12 years hopefully tells you something about their dedication to quality and service. They have been responsive, flexible, and thorough, fairly consistently for more than a decade. While teams change and grow, Vagner maintains his dedication to meeting my needs and working with me to make sure I'm always happy, even when a new team comes in. It has been fantastic to be able to count on his integrity and professionalism for so long.

Vagner's and his crew are exceptional. They're efficient, cost appropriate, friendly and do a great job. They are flexible if we need to change any dates and times and would hard to accommodate. The house is amazingly clean.

All went well and has gone well for 5+ years. The owners of Magic Hands are wonderful people, reliable and trustworthy. We would not hesitate to recommend Magic Hands to any of our friends and/or family.

They are amazing. My house is always perfectly clean with a fresh but not overpowering smell. They always arrive within 10 min of my appointment time and are typically done in 2.5-3 hrs. They are friendly, trustworthy, and accommodating. I always feel comfortable having them in my home, and I look forward to their visit every month!