Keystone Kitchens, Inc.

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It went excellent.

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Very well.

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I liked the person that came out and did the estimate. It's hard sometimes, because all the companies that do bids seem like nice people. All of the bids were higher than the one I eventually went with, so the only issue with this company was the price.

I just can?t say enough good things about Karen! I had her come out to my home for a kitchen remodel consultation. I was referred to her by a very good friend (who recommended her to me even though she?d only met Karen once and was still having other contractors come out for estimates), and this friend was referred by a friend of hers who did have work done on her kitchen. Karen arrived right on time, and I told her up front we were considering three major projects ? new roof, new windows, and new kitchen ? and that I?d asked her to come out so we could decide what projects we could do first, considering need and cost. Karen?s a very cheerful, caring person. Unlike the other companies that came, she didn?t minimize my project even after she heard our budget (about $25,000). She said ?I give every project my all? and boy, is that true. She listened to me talk about my activities in the kitchen; the things I do and don?t like about the kitchen; in essence, she was attentive and listened to my needs ? for almost two hours! Karen came back a few weeks later (the first time she came was just before the year-end holidays) with an amazing plan, complete with 3-D portrayals, 2-D drawings and a nifty overlay sheet. Because she knew we were on a tight budget, she divided the project into two parts and priced them separately, even though she recommended that they be done together. She was the only person who bothered to come back to my home with her ideas and plans, and to spend time explaining everything to me. I talked with my friend?s friend (mentioned earlier) and when I spoke of Remodeling Stress, she said ?Oh, it was stress-free!? She continued to praise the workers? professionalism and cleanliness, and she had only glowing remarks about Keystone. I appreciated that when Susan (the administrative person) called me at 7pm to remind me of my appointment the next day, she said ?I hope I didn?t call too late in the evening.? So, I got the sense that Keystone Kitchens as a company is very courteous, professional, and generally mindful of their clients. Although I have only met her twice, I really enjoyed Karen?s company and expertise ? and her delivery is fantastic, she?s just so funny! The plan she came up with was about $2,000 over budget for the main section and an additional $7,000 for an optional feature, but for us it would have been well worth it. Considering the project included removal of soffits all around, shifting the fridge, removing a dysfunctional pseudo-pantry and part of a wall to add a whole section of cabinets, some floor work, installing new pantry, granite countertops, moving electrical/phone outlets, and custom-made cabinets, I felt the pricing was more than fair. Unfortunately, we discovered the roof was about to leak so we had to do that first and the kitchen remodel is on hold. When I informed Karen of this, she was very understanding and she said ?That?s OK, you can call us in a year when you?re ready.? I know that?s exactly what we?ll do, I will simply pick up the phone and call Karen!

The work started on time as contracted. They took such pride in our kitchen that to us, they became like family. We have been so pleased with every aspect of the project, that we would recommend,” Keystone Kitchens”, to anyone who wants fine work, at a right price, by a trust worthy contractor done on time with NO hidden agendas! The owner even did the final inspection.

We were very favorably impressed with the professionalism of Keystone Kitchens and Scot Bohard. We felt extremely comfortable with him. He was well prepared for our meeting and immediately set us at ease with his helpful attitude and extensive knowledge about his company, their products, current trends in consumer choices, and issues related to marketability factors of updated kitchens. He explained the entire process to us and answered all our questions with patience. He made several good suggestions for our consideration. He then showed us some of the choices of cabinet doors and countertops. We found exactly what we liked among his samples. He carefully measured the kitchen and gave us alternate cost estimates based on our choices of different countertops (granite vs. formica). He carefully explained the timeline for scheduling the project and the length of the project itself. He than explained our required preparation for the job and the financial payment schedule. Within one working day he sent us a very detailed final cost estimate and a scope of work document indicating alternate choices based upon our selections. The document was very detailed and covered such things as protection, preparation, specific door types, moldings, and countertop choices. The document also detailed the terms of the installation. Keystone Kitchens offers a 5 year warranty on both parts and labor. If we had proceeded with the kitchen refacing project as originally planned, we would definitely have gone with Keystone Kitchen. We feel they would do an excellent job and their experience would insure a truly beautiful kitchen.

What a pleasure it was working with Chris Wittenbrink of Keystone Kitchens. We found the ideal combination of someone who is scrupulously honest, competent, does what he promises and has an artist s eye with high standards. He was fairly priced and completed the project to our satisfaction. We had bids to reface our kitchen cabinets that were 30% higher and 5% lower and decided to go with Chris because of his prior experience as a long time supervisor with another major company. When the new doors for the cabinets were installed when he came to inspect and we thought a couple of them didn t match the others. Chris surprised us when he said the ones we thought were mismatched were the only good ones. The others had all been finished with a muddiness of color that he called unacceptable, so he ordered all new door panels at his own expense and installed them a couple of weeks later. All in all, Keystone gets our highest recommendation.