Description of Work: Paid extra for an enzyme treatment - was hoping for removal of pet stains and smell. It did lighten & remove some smell but didn't get the result I had hoped for. Carpet that didn't have stains looked great after cleaning.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Mike L.
10/2015
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$400
Carina M.
05/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cherie M.
03/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
LYNNE E.
08/2010
5.0
upholstery cleaning
+ -1 more
Thank goodness for Angie's List. I found Ernie's Carpet Care Inc in your book. Since they also clean furniture I called them and found them to be exceptionally friendly and cooperative and wanting to do a good job for me. The professionalism of this company is refreshing and much appreciated. My furniture was beautifully cleaned and restored by their expert Anthony who cared deeply to do a pleasing job.
Description of Work: pickup and deliver 2 living room chairs that were cleaned and clean in place at the home 1 living room sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
mary W.
06/2010
5.0
carpet cleaners
+ -1 more
They did a excellent job of cleaning the carpets and removing some stains.
Description of Work: Cleaned living room, staires and master bedroom carpet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Wayne T.
05/2010
5.0
carpet cleaners
+ -1 more
Please see comments above. I will use Ernie's again, and will cheerfully recommend the company.
Description of Work: Carpets cleaned on three floors. Carpets also stretched, and some furniture moved. Personnel were punctual, pleasant, and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
CAROLE M.
10/2009
5.0
carpet cleaners
+ -1 more
Ernie and his staff were very professional, polite and kind. I'm extremely satisfied with the quality of their work and would call them back in a heartbeat.
Description of Work: The carpeting in my entire small condo was done. They are not that old, but poor quality, so were not that easy to clean.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Sue K.
10/2009
5.0
carpet cleaners
+ -1 more
Two guys came and were very helpful moving a few things. I could not and they did a great job.
Description of Work: They cleaned all the carpets in my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
catie S.
03/2009
5.0
carpet cleaners
+ -1 more
Ernie's Carpet Care was very professional and the carpets came out looking great. The only problem I had with Ernie's was that the price was quite high.
Description of Work: They cleaned some carpets in my house.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ANNA W.
02/2009
5.0
carpet cleaners
+ -1 more
I called this company based on the reviews they received here. I needed somebody to clean my carpets on very short notice. Ernie came out himself and did the work. I was extremely pleased! I felt comfortable leaving him in my home, he was very careful to protect walls and furniture from the hoses, and left fans to facilitate the drying. I will use them again and recommend them highly without reservation. They might cost a bit more, but they are worth every penny.
Description of Work: Cleaned heavily soiled carpets on short notice.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Sally V.
02/2009
5.0
carpet cleaners
+ -1 more
Excellent - this is the third time I have had the carpets cleaned in the last two years and the first time they got clean. It's two weeks later and none of the spots have come back.
Description of Work: Cleaned rugs in three rooms and hall in condo
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Simone L.
01/2009
5.0
carpet cleaners
+ -1 more
Ernie came out himself on a Saturday morning to clean my carpets. He was courteous, professional and the carpets came out awesome.
Description of Work: Deep clean carpets throughout my house prior to move in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Simone L.
01/2009
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
They were very thorough, prompt, and did a fantastic job!
Description of Work: Ernie's Carpet Care came to my home and cleaned my air ducts and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kate G.
11/2008
5.0
carpet cleaners
+ -1 more
We were buying a house and arranging to have the carpets cleaned while it was still empty before we moved in. The previous owners had at least one dog, so we wanted to make sure that the carpets were thoroughly and professionally cleaned before we moved into the house. Ernie and Joy were unbelievably helpful. They did a wonderful job and even offered to come back and do any touch ups that might be necessary if the movers tracked in any dirt. This ended up not being necessary, but it was a generous gesture and a good sign that they want their clients to be pleased not only with the original cleaning, but also with the way that their carpets look in the long-run.
Description of Work: Steam clean & deodorize carpets in hallway, two sets of stairs, master bedroom & closet, bonus room, office and three additional bedrooms. Carpets vacuumed prior to cleaning, special attention to spots & traffic areas, carpet pile groomed after cleaning and commercial blowers used to accelerate drying time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
ANDREA H.
09/2008
5.0
carpet cleaners
+ -1 more
I had a short time frame to get the carpet clean before company arrived. Ernie arrived to provide an estimate within a day. He was very thorough measuring and asking me questions about what I wanted done and what I could expect from the cleaning process. He understood my concerns about the room that was especially dirty and addressed the ways the problems could be managed. He was sensitive to my need for cleaning products that wouldn't cause a breathing problem for me.
Description of Work: Cleaned and deodorized carpets in two rooms and the stairs. One room was heavily stained.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Pete B.
08/2008
5.0
carpet cleaners
+ -1 more
Our carpet was heavily soiled. They did a very thorough job of cleaning and removal of spots. I was very pleased with the results-much better than any previous company I have used. The people were very nice, professional and provided excellent customer service. I will definitely use them again.
Description of Work: They cleaned the carpet in 3 rooms plus 2 stairways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Janet W.
08/2008
5.0
carpet cleaners
+ -1 more
They showed up when they said they would. They explained everything and answered all of the questions I had. They did a fabulous job and got rid of the wear pattern. They used an health-friendly cleaner and did a thorough job on the edges and corners. They provided good information on how to get it ready so they could do the best job. They did everything they said they would and more. They were more expensive than the other company that I've used, they did a really good job and it was worth it. They used protectors on the corners of the walls to avoid damage, and they left us some pads to put under the furniture if we needed them. They left large fans in the room for 24 hours and came and picked them up for no extra charge. They will not sell you something you don't need.
Description of Work: They cleaned my carpet. It was the first time I had used them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gayle L.
06/2008
5.0
carpet cleaners
+ -1 more
Came out right on time. It actually turned out to be less than his quote. Gave me tips for future stains on my flooring. Cleaned up well did not leave any equipment behind. Called a few days later to make sure that the stain did not reappear.
Description of Work: Came in and did carpet cleaning and stain removal in two rooms in my home. Living room and dining room that had severe pet stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JACQUELINE W.
02/2008
5.0
carpet cleaners
+ -1 more
Superb. I was amazed at the results; my carpeting looked brand new! The two men who did the work were very professional and appropriate; I was comfortable to have these people in my home doing work. I would not consider using any other carpet cleaning company for future needs and have recommended them to others.
Description of Work: Cleaned indoor carpeting, the worst of which was the stairway leading from first floor to second floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Ann S.
11/2007
5.0
carpet cleaners
+ -1 more
Our oil company ruined our new carpet! Ernie was able to clean a big portion of it (the oil company replaced what wouldn't come clean). He worked very hard. Showed up on time, gave us an estimate, and was quite professional.
Description of Work: Cleaned soot and oil from a light tan carpet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
CHRIS G.
04/2007
5.0
carpet cleaners
+ -1 more
Great work. The carpeting was really grimy before the cleaning. Ernie did the cleaning himself, he explained the products that he uses, and what the outcome would most likely be. I felt very comfortable leaving him in the house while I went back to work. He did a GREAT job. I appreciated that he pointed out where he found problems (like urine smell in a specific spot). I had him take our area rug for a follow up job becuase I liked his work so much. Both times Joy, his wife I think, called me to confirm that I was pleased with the work and to answer any questions.
Description of Work: Cleaned carpet in house before move-in. Cleaned area rug at shop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
DAN & RENATA B.
02/2007
5.0
carpet cleaners
+ -1 more
Excellent service and excellent job. Prices are a little expensive but it is worth the money.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
BENITA U.
05/2005
5.0
carpet cleaners
+ -1 more
STEAM CLEANED AND DEODORIZED THE CARPET IN THE LIVING ROOM AND SPOT CLEANED OTHER AREAS THAT NEEDED TO HAVE EXTRA ATTENTION. THEY ALSO USED COMMERCIAL BLOWERS TO DRY IT QUICKLY. THEY DID A GREAT JOB AND WERE VERY THOROUGH IN THEIR WORK.
Description of Work: CARPET NEEDED TO BE CLEANED SINCE THE HOUSE WAS GOING ON THE MARKET SOON. THERE WERE A FEW STAINS THAT ALSO NEEDED EXTRA ATTENTION.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$314
MARY JO S.
03/2005
5.0
carpet cleaners
+ -1 more
THEY ARE ORGANIZED AND PROFESSIONAL. CAME OUT BEFORE JOB AND GAVE ESTIMATE. COMPLETED WORK AS SCHEDULED, AND LEFT HOUSE IN GOOD ORDER. CARPET STAINS WERE ALL REMOVED. I HAVE USED THIS SERVICE IN THE PAST AND ALTHOUGH A LITTLE MORE EXPENSIVE THAN OTHER SERVICES, DOES EXCELLENT JOB!
Description of Work: CLEANED CARPETS IN LIVING ROOM, DINING ROOM, FAMILY ROOM, HALLWAY, STAIRCASE AND LANDING. REMOVED ALL STAINS FROM CARPET.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Air Duct Cleaning
FAQ
ERNIE'S CARPET CARE INC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
ERNIE'S CARPET CARE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ERNIE'S CARPET CARE INC offers free project estimates.
Yes, ERNIE'S CARPET CARE INC offers eco-friendly accreditations.
No, ERNIE'S CARPET CARE INC does not offer a senior discount.
No, ERNIE'S CARPET CARE INC does not offer emergency services.
No, ERNIE'S CARPET CARE INC does not offer warranties.
ERNIE'S CARPET CARE INC offers the following services: CARPET & UPHOLSTERY CLEANING. IN-PLANT AREA RUG CLEANING. PET ODOR REMEDIATION. TILE & GROUT CLEANING. MATTRESS & ANTI-ALLERGY CLEANING. CARPET REPAIR, RE-STRETCHING, SALES & INSTALLATION.