Eastside Exterminators

Absolutely horrible company and horrendous customer service. We used this company for over 4 years for general pest control, both inside and outside of our home. During our last visit, the person said that they had sprayed multiple wasp nests developing under the eaves of our house. When we continued to see wasps in those nests, we called to confirm that they had actually been sprayed. It took them 3 weeks to return our phone calls requesting to have someone come back out to actually spray those nests. During that time, we canceled our service, since we were effectively paying them for not doing their job. Once a manager did finally call us back, they informed us that because we canceled our service, it "negated our warranty", and they would have to charge us to come back out. Absolutely ridiculous. Between that, not actually inspecting our attic (beyond the 10 feet they could see from the entrance), and poisoning our dog because they dropped a rat poison block in our yard, we're happy to be rid of this company for good!

Alex Moser did a great job as part of our regular service.

Eastside does a great job. This is our second pest control company because the first didn’t do the job. Eastside was great they came out quickly, explained everything to me, and did a fantastic job. Alex texts me each time he comes and asks if I have any questions. He arrives in schedule is courteous and professional. A great company!!!!!

Patch was super clear and helpful. Very knowledgeable and friendly!!

Fine… as usual. We like having the same technician each visit for continuity. Ours is Alex Moser.

Alex was informative, showed up when he said he would, was friendly and fast.

Gage was extremely prompt, professional, and thorough. Completely satisfied with service and would certainly recommend.

Andrew came over for our initial service and was very professional, comprehensive and competent. He noticed many things and gave suggestions for fixing our ant problem, and explained other issues. He spent a lot of time here, working on our different problems. I am very impressed and we are fortunate to have discovered Eastside Exterminators.

Great service! They arrived on time and very early during the day. Scheduling was seamless (next day after I call!). Super awesome service! Very friendly and knowledgeable person performing the service! Fully prepared! Nest was gone with less then 30 min! Highly recommend their services! Super friendly and great staff!!!

Kevin Hastings was truly wonderful. He took the time to explain everything and answered each of my questions in a thoughtful and professional way. I was coming off a bad experience with another vendor. He has earned my full confidence. Thank you, Kevin!

Excellent service! Andrew mange’s our account and he is communicative, helpful, and solution oriented. We appreciate his help in keeping our house bug and pest free!!

Jack was able to get to us same day and was super thorough. We have an awful smell that started a day or two ago. Unfortunately we think it is in the walls but Eastside is coming out to do a full inspection in a couple days. I feel confident we are in good hands going forward

They sent Alex Moser to inspect and treat the issue. We’ve had different pest control companies over the years in previous houses and Alex was far and away the best we’ve ever met. He was professional, patient, and clearly knew his information inside and out. He answered all our questions and behaved as if we were the only customer he had that day. So many companies seem focused on transactions and fast revenue, our experience today was the opposite - it felt like they actually cared about us as customers. Eastside Exterminators are family owned and it felt like it. We’ve decided to hire them for regular service based purely on how Alex showed up.

Jack was very professional when he came to do the service. He introduced himself and walked me through the inspection process.

As always very well. I think the service providers are wonderful, very polite and helpful. Thanks.

Great-the team doing the initial work were professional and did a great job. We have mice stations around our house and Jack inspects them regularly and gives a thorough update on our pest situation. Very personable and professional individual.

Well, as always. Jack (the technician) arrived on time and performed the under-house inspection and outside spraying promptly and efficiently. Jack is always courteous, friendly, and professional. A few years ago, we had some yellow jackets hovering around our chimney. We called Eastside Exterminators, and Jack came out the next day and took care of the problem. I highly recommend Eastside Exterminators. Peter in Redmond WA

Tim of Eastside Exterminators inquired if we could meet at an earlier time which suited us just fine. Tim came exactly at the time he indicated, was masked and removed his shoes before coming into the house. He made an extremely thorough and comprehensive inspection of the outside around our house, attic and crawlspace and did indeed find evidence of rodent infestation. He took quite a number of photos, detailed each one with us, explained succinctly what could be done to rid the rodents, detailed price, scheduled all the necessary appointments and detailed time frame for each appointment. Tim was very thorough, knowledgeable and pleasant and was very respectful and solicitous of our concerns and questions.

Walt Reed was the exterminator who came to our house. He was on time, explained clearly what he was going to do, and took care of the insect problem quickly. I will definitely continue to have Walt come to provide regular service at our residence.

Eastside has been taking care of our home for years. They do an excellent job.

Fantastic. The technician found the wasps hiding in the dryer vent and got rid of them!!

They quoted a price and came the next day. The tech (Tony I think) wore a mask and was super nice, explaining in detail what he would do and what I should expect, and even why, which was very educational. Obviously highly experienced and engendered trust. All the hornets in that big nest are no longer there and I’ll knock it down tomorrow. They charged me exactly what they said they would. I may well go on their maintenance program - a real professional and personable.

Went great, Brad is our maintenance guy for Eastside Exterminator. He is very prompt, thorough and thoughtful to any needs we may have regarding pests or bugs. So appreciate his kind service.

No rodents were found or termite nest, which was a relief. The employees were thorough, friendly, and punctual.

Jacob and team are awesome! In a very stressful situation, he was professional, knowledgeable and pro active with a solution to correct our mice issue. Our thanks!