Casa Bonita

Housecleaners are good, punctual but dont speak english. Management is very poor and customer service is extremely poor.

They did alright. I can't think of anything they did well. They could work on their awareness. I gave them a "D" because of their cost and their awareness. I have an irrigation and sprinkler system and I marked the heads with flags and they ran over one of the heads and smashed it. That was the second year in a row they have done that. So they are not terribly aware of the situation from where they are nor the importance of these sprinkler head flags.

It's been a positive experience. They are efficient, reliable, and the property always looks good as a result of their efforts.

It took a little extra effort and time to get the sales rep to respond back to us with a quote, but once he did the price and services looked good. Their rate was about half the cost of another competitor ProGrass. Casa Bonita did an initial one-time cleanup, then started monthly maintenance. They do mowing, edging, weeding, raking and light pruning. They've been consistently keeping our yard looking great, and they seem to be doing more visits than they agreed to, which is nice during the fall to keep up with the leaves. I'm happy with their service.

We have a large home with a high roof line. The crew did an excellent job cleaning the gutters and left the yard clean of gutter debris.

Casa Bonita's work always impresses us. They've never let us down and have become our "go-to" service provider for numerous needs around our home and yard. They provide a multitude of services and their customer service is tops. They aim to please no matter how small or how big the job is and the crews are a delight to work with. This last job they did for us impressed more than any other they've done. Probably because we never thought of them as a painting contractor. In the past we've always hired painting contractors, but recently have been so disappointed with the quality of work from those that specialize in painting. As we had been so please in the past with Casa Bonita, we thought we'd give them a shot with the jobs we had. As two were more complex requiring extreme attention to detail, we figured it would be a good test of their abilities. Well, we were not disappointed! They did such a fantastic job rectifying an ongoing issue with bubbling paint on a small area of our shingle siding. This area had been "fixed" two other times by painting contractors, yet the problem returned. Well, nine months later, the shingles look fabulous. They did an impressive job matching the color of the 10 year old solid color stain so that you cannot tell where the repair was. Scott took the time to explain what the problem probably was if this did not rectify it and what they would have to do in order to fix it. Thankfully, we have not needed to do that. In addition to the shingle work, we had them patch a significant hole in a bedroom wall. Drywall patching is an art especially when it comes to seaming, ,matching roller texture, and paint color on 10 year old paint. Again, they did a fabulous job. We cannot see where the hole was and they matched the roller texture and paint perfectly. Lastly, the trim on two door jambs began to separate from the wall. They were beautifully repaired and once again, they perfectly matched 10 year old oil-based white paint that yellows with time. We'll be bringing Casa Bonita back to paint a few rooms and touch up interior and exterior trim.

They had a crew of three ladies come and do an awesome job cleaning the townhouse!

This was the first time I used Casa Bonita. I would definitely use them again. They were very professional and punctual. They did everything they said they would do and they did it thoroughly. They cleaned up extremely well and left my yard looking great. They only reason I gave them a B instead of an A in professionalism is because I never had anyone call or email me afterwards to ask how was the job performed or was I satisfied with the work or was there anything that was not done to my satisfaction. I would have said that everything went great but I was still surprised that a call back was not done by the company. Still, I would certainly use them again and would recommend their services.

Very easy to work with. Did an outstanding job. Would like to use them in the future.

I use them a lot. I've been using them for years and I use them for pretty much everything. They've done painting for me, cleaning, gutter cleaning and window cleaning. They're in the process of doing a job for me right now. They're completing a job. They also do a lot of my landscaping.

Workers arrived early. Work was extremely well done. No mess at all left in the yard. Great job.

Excellent job in all areas of work done

I was using another service and wanted to see what else was out there. Friends of mine also used them and recommended I contact them as one of the services to get an estimate. Casa Bonita came as promised, were very professional, and I chose them as my proveder.

overall, very well. one item I was not too happy about - we were getting the house ready for sale, interior cleaning was last step before house photographed. the cleaning crew leader seemed shocked at the amount of work that needed to be done. also, the crew took apart all pieces of refridgerator and couldn't figure out how to get it back together. they left it on the counter, and were leaving when our realtor arrived. she worked with them for 30 minutes to put it back together.

We've been using Casa Bonita now for over 15 years for more projects than I have time or space to name. Obviously we are happy with their service. The same people work there that worked there when we first signed up with them (they tore out old kitchen cabinets and flooring for us the day before new cabinets were to arrive and worked late into the night to make sure the job was done). We can depend on them. We trust that the job will get done on time, on budget and professionally. Landscaping is thorough and does a wonderful job; all construction has been under the helm of Martin who has almost become like family (he listens to my crazy ideas and makes them happen) and Ricardo in housekeeping. My only problem has been keeping floors pristine as I have two dogs and a cat that can be challenging. In all the years we've used Casa Bonita I think I've had to call in with a concern about six times and they always took care of the problem. That may sound like a lot but in 15 years and twice monthly housekeeping I'd say that's an excellent record. I would highly recommend them

They do an excellent job coming out every other week keeping my yard looking great. I especially like that when I have specific requests (e.g. can you please take care of the ivy in the back corner growing over the fence) they are very good about taking care of those things on the next visit. I know it isn't true, but sometimes it seems they are running out of things to do as they keep it looking so great. The truth is that if they weren't coming out it wouldn't look so neat and tidy. With fall approaching I'm confident they will make all those falling leaves disappear just like last year.

I have used them for four years and they are very responsive and fast. It takes about half an hour to mow, edge, and blow our yard. They are always on time and communicating with the office has been easy. Communicating with the guys who do the work is a little more difficult. Overall they do a good job I just wish they would do more hand weeding vs pulling them up with tools,

I contacted the supervisor and arranged for the work to be done. He came out and figured out what needed to be done and set up the appointment for the work. The workmen arrived as scheduled and the work was done as agreed. The men are known to me, as we use this company regularly. The work was efficient and clean. The job is quite satisfactory and the units work well.

Great work. Have used them for years.

Our carpets are getting pretty old and have high traffic areas that are difficult to get clean. Casa Bonita got the traffic areas much cleaner than we've seen with the last cleaners we've had. They are also very easy to communicate with - they responded within 24 hours to my online request for cleaning on their website, and Aaron, who handles the carpet cleaning, responds to email and calls to his cell quickly.

Perfect! The work was beautiful, the doors are great. They were knowledgable, quick, friendly and professional. We have used them several times since.

Casa Bonita did an amazing job. My house sparked and looked new again when they were done. I had used another company before which was ok but couldn't get scheduled in a timely manner. So having heard great things about Casa Bonita, I decided to try them. Aaron, who was my coordinator I believed, was very professional and thorough with his interactions with me to ensure we were on the same page regarding what to do and how they would go about it. They sent multiple guys over for 3 days to complete all the work and I was impressed with how professional they all were. I had to run an errand and left them part way on the last day and they kept going and didn't cut any corners. They even cleaned the windows in my garage which other companies have missed. I have recommended them to everyone since. I will definitely be using Casa Bonita again!

Good job as usual. We use Casa Bonita for landscaping and painting, too.

The work took just a few days and went well. We've used Casa Bonita a few times now and they have always been very nice to work with. I think the price was a little high this time around for the work done, but they did a quality job even though we had to have them back to fix a couple things that were not quite right. They were very responsive to the problem (wrong caulk used) and fixed it almost right away.

I didn't use Casa Bonita for my yard work because they didn't really seem to care if they got the work or not since they are so busy. They did come and give me an estimate right on time, a little slow in getting me the estimate via e-mail, then I decided to use them and called and Ryan who answered said it was his day off and they would get back to me, he called next day or so @ 5:30 and said he couldn't do the yard until 1st week of june, so I went with someone else.