Bob's Heating & Air Conditioning

Description of Work: Said be there in afternoon. Office called at 3:45 and said running late would be after 5!! Is that OK? I indicated that after losing a whole afternoon coming sometime after 5 is not OK. In the age of cellphones service providers can and should keep in touch with their offices so customers don't waste valuable time. I was planning on doing a three year service plan and a filter plan. They lost $500 plus.

Description of Work: Installed Air Conditioning

Description of Work: Gave us atiime to install and arrived promptly. Worked quickly and professionally and even adjusted furnace so that we could use the . filters we had just bought. They clearly explained how to use the thermostat. They were professional about their work and cleaned up after themselves.

Description of Work: Inspection, tuneup and install of new thermostat.

Description of Work: Fixed a steel garage door that was improperly put in.

Description of Work: We were in the market for a furnace service and have used Bob's for many years, even before the acquisition by the current owner. So when we saw the special on Angie's List, I compared it to the several other specials on the list, but decided on Bob's because of prior excellent service. When I saw the Bob's other offer, which included duct cleaning, I decided to go for the whole enchilada. Scheduling was a breeze. Gabe called ahead, showed up and did an excellent job cleaning, inspecting and servicing the furnace. A short time later, Jacob called and said he was en route. Jacob arrived, did a thorough inspection and said the system was very clean and did not need a duct cleaning. He candidly said that he could hook up the hoses and vacuum the system, but we did not need it. Because we had prepaid, Jacob put that on the invoice and said he would notify accounting. After a few days, I called and explained everything to Siu, who said he would check with Angie's List. A few days later, I received a check for the difference. Bob's furnace special was more than several other companies, but I went with them because of excellent service over the years. Service and integrity mean a lot!

Description of Work: Referred neighbor and he had air conditioning installed. He was very pleased with all levels of customer service and the installation.

Description of Work: I never received a reply from my inquiry.

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Description of Work: My air conditioner stopped working before the extremely hot 4th of July weekend. They came and fixed it sooner than I could get it scheduled with others. Extremely professional customer service and the technician was great. I would use them again!

Description of Work: Found a gas line leak in my house and hired Bob's to service the gas lines. It went super smooth and the two-person crew that came out was very professional! I'd hire them again in a heartbeat.

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Description of Work: Duct cleaning

Description of Work: They added AC to my forced air system in my house. During the work, they discovered serious issues with my furnace. I ended up getting the complete package. They did an amazingly professional job, right down to discussing hose and conduit routing with me to make sure I was happy. They were right on time and left the jobsite spotless when they left.

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Description of Work: Filled out online form requesting free evaluation/ estimate for adding air conditioning. Over a week has passed and NO contact.

Description of Work: They cleaned our furnace and air ducts. Everything went well. Our duct work was especially dirty since we hadn't had it cleaned in 15 years and we had had some remodeling work since then. They showed me pictures on a tablet of our dirty furnace and duct work.

Description of Work: Bob's gave me a quote on getting an air conditioner installed. |They were the least expensive of three bids. The quote included a sensor for the upstairs bedroom so that there would not be a significant difference in temperature. The other two companies said that I would just have to live with the heat upstairs.

Description of Work: All went very well, they arrived on time, worked very professional and kept everything nice and clean!

Description of Work: They were clean and neat and came in and did the work and fixed the un-connected duct an charged a decent price. It was quite awhile ago. Don't remember the details. Would certainly use them again for any furnace related repairs.

Description of Work: I called in to get a bid on installing an AC. Bob's was the first choice since they were the subcontractor who installed the HVAC when the house was originally built. They provided quotes over email right away since they could look up the plans of the house in their system. Eventually did not go with Bob's since there was a separate $200 charge for the state mandated duct air leak test, and the brand being offered had lower than average reliability ratings.

Description of Work: Inspected water heater and furnace. Changed filter on furnace and did a thorough check up on both my furnace and water heater.