BELLEVUE HARDWOOD FLOORS INC

Our floors are beyond gorgeous! We love them, they've never been more beautiful! They put our refrigerator back and plugged it in for us, which was nice since we were staying in a hotel. They cleaned up, everything was spotless, and I mean spotless. No dust anywhere. Afterwards, when my husband and sons were putting the furniture back, my son dropped a sofa and the wooden foot made a dent in the floor, and we let them know and Slavek came back to do what he could to improve the appearance.

They curtained off the work area from the rest of the house and did a great job of blending the patches into the existing hardwood. We chose to delay the sanding and finishing until after the new kitchen cabinets were installed. When the floors were finally finished, in our stocking feet we could feel the height difference between the new wood and the old but we don't much notice it now since we normally have slippers on and we aren''t specifically looking for it. I think the fact that we didn't have the floors sanded and finished before the cabinets were put down may have contributed to the fact that the new wood felt higher than the old since they had to sand around the cabinets. Although it was considered dustless sanding (the dust is vacuumed up as the machine sands) it really wasn't dustless. There was a thin layer of dust everywhere but this is not specific to this company because others I have talked with say the same thing and they used different companies.

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It is unbelievable how amazing our hardwood floors look -- the new floor in the kitchen matches perfectly with the 35 year old hardwood floors. We couldn't be happier!!

Wanted dark stain on the hardwood. These guys showed dark walnut - but hten forgot to apply water before stain so the stain was never dark enough. Also they didnt reinstall one of the doors properly. They were supposed to put hardwood on another room but never did the job. Kept saying tiles. They had no intention of doing the job. Gave them the full job because they woudl also do the hardwood. Just un-profesional.

Great experience from front end communications thru delivery. I had a very small job... removing hardwood in a bathroom an installing a threshold to meet the new tile. Slavik did a perfect job and for less than the original bid. Left the jobsite in pristine condition. I am making plans now for a much larger install and will definately use them again. Highly recommended.

I'd noticed my kitchen floor needed refinishing. When I called Slavik out for an estimate, he recommended applying a coat of finish to the other high traffic areas of my home. I was concerned about how to work around all the furniture, including some heavy items, bookshelves and a grand piano. He said no problem, he could move things to the other room, do the floors then move them back. We scheduled the work for a Friday when my family and I could be out of town for a couple days. I came back Sunday and found the back door unlocked, the grand piano blocking our front door and hallway entry, and the rest of our furniture in the garage. When we called to complain Monday, Slavik told us that moving furniture back wasn't included but he could do so for an extra $150. We chose to hire a couple neighbor boys to help out, and got a few extra scrapes on the new floor but were able to move ourselves back in. The floors look great, but I will not use them again. It felt like either bait and switch or poor communication, but I did not like the unprofessional way things were left.