Patriot Plumbing Heating & Cooling Inc

$1300 to unclog a sink and convince an elderly couple that their 4year old house needed a new garbage disposal and at that sold them the premium top of the line. Very disappointing that someone would take the opportunity to make money off elderly.

These guys are wonderful and go out their way to be on time and available when needed. NW Comfy Cabins uses them for all of our Leavenworth, Kake Wenatchee and Plain rentals. Thanks you for your commitment to a job well done.

Patriot quickly and efficiently fixed a plugged sink. This wasn’t just a typical clog. These were a handful of beads, the kind that can expand up to two-hundred times their size! Both sides of the sink and the dishwasher were clogged. We called a plumber (not from Patriot) and they came out on a Friday and they couldn’t do anything. They snaked the drain but they couldn’t get the snake past six feet (apparently not realizing the snake needed to curve with the pipe). They recommended hydro jetting. We called around and the cost was going to be well over$1,000. Since it was late Friday and was Memorial weekend we waited until Tuesday to call Patriot. Tom came out first thing Wednesday morning, was here for half an hour and fixed it. He had no trouble snaking it. Tom was extremely friendly and professional. We were extremely grateful! We should have called Patriot in the first place. Instead we stressed about the cost and washed dishes in the bathtub for four long days. Ugh. Lesson learned. It’s been two-weeks and all is well. We will also be having them install a new heating and cooling system. Thank you Patriot!

When I called Patriot I was surprised at how fast a plumber was able to respond (within an hour of the call). He replaced the disposal and rerouted the pipes with ease and with absolutely no mess. He was also very helpful, most personable and graciously put up with three yapping dogs. I will only use Patriot for any future plumbing issues.

Couldn't have gone better. Ryan and Tom were prompt, professional and clearly knew what they were doing. Thank you for a good experience!

Prompley came and repaired pipe. Gave help full advise on how to prevent problem in future.

They offered to come out the same day and were able to get to us earlier than the window that they had originally given us. Great communication throughout. Adam quickly assessed the situation and replaced the faucet. He was very courteous and professional. He gave us options for replacement and explained why a repair wasn't possible. He up-sold us on a model that would help prevent the same type of thing from happening again. He showed us the broken part before disposing of it. He also took the time to give us some tips on things we could do to protect the rest of our pipes. He asked about the age and condition of our water heater, but did not pressure us to replace it. Considering how well this went, I'll likely call them to replace it when the time comes.

They did a great job and I now have water pressure, which I didn't have with the old pipes.

Excellent service and professionalism. All technicians extremely courteous. Response to concerns was immediate.

Excellent! Prompt, courteous, clean and extremely professional, well-run company. They do great work for a fair price. All went perfectly to plan, did what they said they were going to do - no hassle, no headache. I will use them again.

Each time I've had Patriot come out it's been a great experience. They have always come out the next day after I call- sometimes they've offered same-day service. Jeff from Patriot plumbing was my most recent technician, and he was straight-forward and honest. He fixed my problems quickly and efficiently. He explained everything he was doing and explained why it was important. They have never tried to oversell the problem. They do sell extended warranty programs or service programs, but I've never bought one of them so I can't comment on those. Anyway, I would recommend them 100%.

Had new countertops and a deeper sink installed. As a result, the drain needed to be adjusted. Also needed new disposal installed. Called very early in the morning and got the answering service. They asked if I needed someone immediately - the was an emergency tech on call. I declined the emergency service and asked for a callback at mid-morning. About 9:30 they called and by 9:50 the plumber was at work. Gave me a written estimate before work was begun. Work was done quickly and carefully. And the price was less than I'd anticipated.

Josh called at 10 and said he could come right now if that was okay? He was here in less than half an hour - he is such a professional, kind young man and went right to work. My unit is very old and he sort of was taken aback - but set right to work. My husband was right there asking questions, talking - and even at one point said maybe he better go back in so he wouldn't bother but Josh said he didn't mind the questions as he was able to focus when he needs to! He quickly isolated the problem, did some creative re- wiring, replaced the part and within an hour my air conditioner is back up and running and my little house is cooling right back down. I have used Patriot Plumbing before for a plumbing emergency and had just as wonderful of an experience. I am so very grateful to Matt and Josh for taking such good care of my problem. In this heat I don't know how you all keep so calm, stay so professional and kind, and manage to make it all seem like such an easy job when I know it can be a hot, frustrating, miserable working condition job! Thank you from my heart! All this - on a Sunday, by a young man who stayed up half the night because fires are raging near his home, and he did it with patience and a smile! I highly recommend Patriot Plumbing for any plumbing or heating/air conditioning needs!!

Spent an hour an half running water through the pump outside, little to no explanation until asked and then minimally. It was like he looked around my house and picked a number- Almost $400 dollars. Felt taken advantage of.

First home with central air, so I really wasn't sure, I just knew it was making a horrible noise. So the technician came out and checked it out. Very prompt and super friendly. He taught me things about my system that I had no idea about! He checked my system, and fixed my horrible noise problem. It was as simple as the cage on the air conditioning system rattling. He gave me tips on how to prolong the life of my system and what I needed to look out for. Very knowledgeable! Fantastic service! If I have problems again I know who to call.

They made an appointment one day to turn my moms hot water back on after they turned it off to fix it and they never showed up or never called. My mom had to call them. The 2nd time they put big fans up where water had leaked and said they will be back to get them between 8 and 830 Monday. Again they never showed up or called to say they would be late or wouldn't be there. My mom called them and they still never showed up. I called and left a message on owns phone. (Matt) at 430. I got a call from my mom at 730 saying Matt just came by and picked up the fans and he was rude to her. He told her well you got this and this for free and the fans aren't a big deal. He called me at 740pm and told me he just had picked them up also. I asked him what kind of business he ran by not showing up or not calling people he had appts with and he just said they were busy and it was no big deal. I said wow really. I then told him he just lost out on selling my mom a 1.200 water heater and he said would not sell her one anyway. I told him he was very unprofessional and told him this conversation is over and let him know I would definitely be giving him a bad review.

Patriot Plumbing technician arrived on time, with a phone call first. He diagnosed the problems right away. Although he didn't have the part in his truck,he quickly returned and installed the part. This is not our first service with Patriot Plumbing and we have always been amazed at their promptnessn,professionalism and attention to detail. I would recommend Patriot Plumbing to anyone without hesitation.

Both heating and cooling problems occurred several times in the past 3 years on a 4 year old heating and cooling unit. The installation company went out of business and did not provide a warranty. Patriot Plumbing Heating and Cooling has done well bringing our heating/cooling unit up to excellent status.

It was easy to schedule the appointment as someone actually answered the phone (unlike the other companies I called). Patrick, the technician, called the morning of our appointment letting us know he would be arriving shortly. He was right on time, very professional and loved his job. Very knowledgeable about our 1979 model furnace and conditioner. Since we don't use the units year round he said they were in remarkable condition for their age. He checked the conditions of the wires, motor performance and refrigerant and other safety check points. He was at our home for several hours. We were very pleased and will definitely use this company for plumbing and heating issues in the future.

Very well. Would definately recommend! Appreciate Chris and his professional attitude.

|Very helpful in explaining what needed to be done and what they were doing as they worked. Everything was done in a timely and professional manner.

He was very personable & knowledgeable and he didn't promote the most expensive option.

Brandon was onsite in less than 2 hours from call. He was very professional. Within 10 minutes and no mess he established problem was not plumbing but broken dishwater pump.

Dick's gave me a written estimate and when I gave them the "go ahead" they installed the new system doing the hottest time of the season.

We went with another company due to the price quote.