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FIREFLY

Computer Repair

About us

Firefly is committed to bringing you the highest quality computer service available for all of your information and systems needs. Serving North Central Washingtom for IT Support, Networking and Computer Repair and Service. We offer both Managed IT packages for flat rate computer support of your network and hourly rates.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repair, Computer Service, Computer Sales, Networking, IT Support, Computer Support, PC Tech, Computers, Network Consulting

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
3.7
Showing 1-3 of 3 reviews

raj P.
07/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: They never responded to the email inquiry.

Rating CategoryRating out of 5
punctuality
1.0


Susan N.
05/2014
5.0
computer repair
  + -1 more
Erik heard what I said and built the desk top computer I needed. He arrive on time. He took his time setting up and made sure it worked. He calm, pleasant and professional. There was a power outage for one hour, he did not charge for the time we waited for it come back on. He is willing to answer my questions.
Description of Work: Designed and built a customer desk top computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,200

John S.
05/2013
5.0
computer repair
  + -1 more
Overall it was a very pleasant experience. They have a very professional staff and I could tell the moment I walked in that I was in good hands.
Description of Work: These guys know there stuff. They are as professional as it gets. Very friendly...didn't make me feel stupid, and fixed my computer quickly. I wouldn't use anyone else ever again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

    Contact information

    11 SPOKANE ST Ste. 102, Wenatchee, WA 98801

    www.thinkfirefly.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    FIREFLY is currently rated 3.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    FIREFLY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, FIREFLY does not offer free project estimates.
    Yes, FIREFLY offers eco-friendly accreditations.
    No, FIREFLY does not offer a senior discount.
    Yes, FIREFLY offers emergency services.
    Yes, FIREFLY offers warranties.
    FIREFLY offers the following services: Computer Repair, Computer Service, Computer Sales, Networking, IT Support, Computer Support, PC Tech, Computers, Network Consulting

    Contact information

    11 SPOKANE ST Ste. 102, Wenatchee, WA 98801

    www.thinkfirefly.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM