Beware...We have seen other negative reviews on poor work. We are actually glad he did not come to do the work. We have much better people in place now to complete the job.
Description of Work: This "guy" agreed to put a crawl space hatch in our pantry, but never followed up with us after saying he would call us on two different occasions.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Wilma M.
11/2014
5.0
plumbing
+ -1 more
.
Description of Work: Capped off bath tube line due to broken valve and value not available locally. Able to have water until able to find part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
William M.
04/2014
5.0
siding
+ -1 more
He did an excellent job and gave a fair price.
Description of Work: Siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Carolyn J.
07/2013
5.0
handyman service, drywall, plumbing, woodworking
+ 2 more
l called Guy at the last minute as I had tried to re-organize four closets in a home I had just bought. Unfortunately I didn't have a big enough drill to do the job and the shelves with heavier loads began to come loose. In addition, I couldn't dismantle the make-shift irrigation system that the previous owners had put in and more water was shooting out of the junction of the hose and spigot than was coming out of the other end of the hose. Guy was on vacation, but called me back within 36 hours. Even though he was planning on taking the day off, he came by and helped me after he arrived home. He fixed the mess I had made in my closet and systematically tackled the list of things I needed done in an organized manner. The list was long and I didn't need to repeat instructions as he remembered every detail of what I wanted and made no mistakes. He was neat, easy to work with, and the work was professional. This is the second time I've used Guy. I also asked him to lay a vapor barrier in my crawl space for me. The home inspector I used when buying the home came back, as part of our contract, to make sure the vapor barrier had been installed correctly. He found no fault, and believe me, this was a really tough job as there was little space to work in. I've been down in the crawl space a couple of times since Guy laid the vapor barrier and I honestly don't know how he did. But I am pleased.
Description of Work: Installed new shelves and braces in four closets, replaced washers in outside spigots, tacked down coaxial cable for digital antenna and drilled hole in wall, installed drapery rod and other miscellaneous tasks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Deverie F.
10/2011
1.0
woodworking, drywall, remodeling, plumbing
+ 2 more
Before anything else, Guy and I had discussed all the home improvements that I wanted done before I could rent out the house. We both worked out the pricing for each project and kept in touch in the beginning. Guy provided me with updates and sent me pictures throughout his work. It looked like it was coming along nicely, but I realized pictures do not do justice. I came back to Portland from Hawaii October 4th and saw the house in person for the first time after the renovation and I was in shocked to see that most everything was unfinished and was not professionally done. Guy cuts corners and skipped a lot of the prep work. He never texturized before he painted. He said he fixed the bad job on the ceiling and the wall after the wall was knocked down, but it was done horribly. You can see the the big patched area on the ceiling, but it was not sanded enough and texturized to match the rest of the house. When I did mention this to Guy, he responded by saying, "Well you did not tell me to texturize it" I could not believe the reponse I got from him. He is a contractor who's supposed to already know this. I shouldn't have to spell everything out for him. Just like when I told him to fix the paint on top of the fireplace, obviously the sides needed it too. When I ask to fix a certain area, I expect that you would look at the whole picture and do everything that needs to be done with it and to do it right. I was not around to point out every little detail that needed to be done and I trusted that Guy would have the common sense to perform the job. I felt like he was more focused on the amount and time we estimated for each project and it totally reflected on the quality of his work. I told him that I was willing to pay more if the job took longer, but it is his job to let me know. Instead, a lot of the work was half assed done. He was supposed to replace the trim around the main bath but he only did the sides. One of thes sides did not even come all the way to the tiles, there was a 5 inch gap. He was supposed to paint the whole garage door after realizing that the paint he used did not match with the rest of the color, but he just left certain areas painted and never finished it. He did a horrible job on the sheetrock inside the garage. There's holes and tears all over and the tapes were coming off. He did not even bother cleaning up after his work in the garage. He did not put back the outlet covers for the light switches and trims around the door. This should all just be commom courtesy after you've worked on it. The trim around the stairs still needed to be painted. The blinds in the master bedroom was never cut to fit. He did a lousy job on caulking the toilet. He was supposed to refinish my tub, but it was not done correctly. You can still see the old color, there's scatches all over the bottom, there was a big drip mark that had dried out and he did not scrape rough areas before refinishing the tub. After I told him that I would report him if he did not come back to fix his work, he started trying to work with me by offering back half of the cost for the tub ($100) since he felt like this was the only work he messed up on. I thought, why should I pay $100 for his mistake? Clearly the tub needs to be refinished again. The only thing he did a good job on was tiling the master bath. I'm sure he spent a lot of time working on my house but I shouldn't have to be responsible for his own mistake. His work should be guaranteed. I paid him every week for the 3 weeks that he worked on my house. Looking back, I shouldn't have paid him the last check yet since I was going to be back in town in 2 weeks anyways. But he was not going to keep going without geting paid first so I just had to trust him. I figured the sooner I get this renovation done, the sooner I would get renters. After I sent him the last check, Guy stopped communicating with me and never even gave me a final report. After I came back, I tried to get a hold of him but he just ignored my phone calls and emails. When I told him that I would report him if he does not come back to the house and fix his work, that's when he started to respond. He said that everything is done, but it is NOT and it was not done right. I have pictures of the work he did to prove all this. I eventually received a $200 check but it is still not enough to fix the damage he has done. It's costing me more time and money. I even had to extend my flight to take care of my house myself since it's hard for me to trust anyone anymore to do the work for me. I am very disappointed with my experience with this contractor. I learned that you can never trust anyone to do the job to your standards and that you should always be present to supervise the work that they do for you because you never know what you'd get.
Description of Work: I have a 3 bedroom/2 bath duplex that I decided to remodel before I get new renters. I had hired a contractor prior to Guy who did a lousy job and did not finish all the work around my house so I hired Guy from Craigslist to fix and finish the renovation. I was in Hawaii and thought I could trust Guy to do the job right, but I was wrong. Renovation List: -Investigate and repair leak in garage from master bath drains and investigate and fix rear exterior faucet -Remove damaged sheetrock, install new sheetrock, mud, tape and paint sheetrock in garage wall -Fix bad patch jon on living room ceiling and part of wall -Repair dryer, deliver and install washer and dryer -Scrape and repaint bottom portion of garage door -Replace damaged trim around downstairs bath shower and fix door so that it closes -Install base trim and caulk toilet in master bath -Fix grout in master bath -Sand, stain, and reinstall stair handrail. Reinstall towel rack/tp holder in master bathroom -Paint behind shelves in master closet. Reinstall shelves, base trim, and door knob -Fix paint at top of fireplace -Fix illegal wiring to kitchen sink light -Fabricate bracket and install bath light -Install window blinds -Install new kitchen fixture -Adjust master bedroom light to the center -Refinish master bath -Install toilet bolt caps -Install, grout, seal master bath tile
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Terry K.
09/2011
5.0
handyman service
+ -1 more
Guy showed up on time and submitted estimates promptly.
Description of Work: Cost estimates for remodel.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
bob S.
05/2011
1.0
handyman service
+ -1 more
I spent about $250 on that service. He came and gave me an estimate and came over when he said he would and did work. It was a leak that was coming through the wall that he never got fixed. I called him to see if he could come and figure something else out. He made two appointments and never showed up and it got to a point where he wouldn't even return my calls. It was a really bad experience with him. I thought that I was going to be really happy with him because he showed up on time to give me the estimate and to do the work. He did a nice job, but he fixed what it had been leaked on and not the leak. The work he did was good work, but it wasn't what needed to be done.
Description of Work: I used The Remodel Guy about 1.5 months ago to fix a leak.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
WILLIAM E.
01/2011
5.0
woodworking, roofing, handyman service
+ 1 more
My interaction with him was very good. He does good work. He is dependable, businesslike, and professional.
Description of Work: The Remodel Guy did some roof repair primarily. We have some rentals and he has done several different things for us that include carpentry work and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Laura A.
09/2010
5.0
handyman service, plumbing
+ 0 more
I recently moved into a new home and the existing toilets needed replacing. I purchased 3 new Toto 1-piece toilets as replacements. Guy was sensitive about keeping all clean/dry; placing blankets and towels on the floors of each bathroom and wiping-up when done. He also took care to insure no floor/wall bumps or scratches when removing/installing each toilet. The project was performed in ~ 3 hours. This installation cost was 1/2 of what my plumber would have charged. And Guy even hauled away the old toilets taking them to a local recycle company!
Description of Work: The project consisted of removing old toilets and installing 3 new toilets at a residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Laura A.
09/2010
5.0
woodworking
+ -1 more
When discussing the project with Guy, I had requested a quick-turn installation as my family was in-process of moving into our new residence; plus were coordinating the work to align with a painters schedule. Guy was very flexible offering to work the weekend to complete the project. He was very familiar with crown molding selections and found an exact match to existing molding already in the home. He started the project on a Friday, bringing all needed equipment with him (inclusive of table/miter saw) plus purchased/delivered the molding. He measured and cut everything within 5 hours on that first day; which left ample time for the painter to spray paint ahead of hanging the molding. Guy returned at 8am Saturday and worked diligently to install the crown molding, finishing at 8PM that night. His cuts were seamless and all molding fit tight around the corners. End result was FABULOUS! I am so appreciative of Guy's workmanship and flexibility to install all so timely. Guy is a contractor whom is trustworthy, skilled in his trade, and one who provides quality work for a fair price.
Description of Work: Installation of ~ 230 linear feet of 5" crown molding in 2 bedrooms and one large family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Laura A.
09/2010
5.0
handyman service, contractors, drywall
+ 1 more
Phoned Guy Mael directly to discuss the project. He promptly scheduled a time to meet to evaluate the project and take needed measurements. Within 2 days he sent a estimate along with timelines (both start and length to complete). Guy started the work when committed and surprised me with results on the first day by having nearly 1/2 of the platform up. This wasn't an easy job a Guy had to work around boxes and other items in the garage; but he kept all tidy and organized. Guy's product in outcome was exceptional ...he uses quality products -- lumber, accessories, etc; and does not rush the job. He is also creative and quite customer oriented. It was a pleasure having Guy manage this project. I'm leveraging his services further on other projects around my house.
Description of Work: Built a custom 26' x 10' storage loft platform in a residential 3 car garage. Used 2x6" joists, 3/4" plywood and sheet-rock under keep the design seamless with existing garage interior. Also installed a reinforced pull-down ladder for access. Both materials and labor included in pricing. No subs...works independently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from The Remodel Guy
Thank you, it was a pleasure doing business with the members. Guy
WILLIAM E.
09/2010
5.0
handyman service
+ -1 more
It all went very well. The fence was done as promised, including correcting previous mistakes in location and construction. All was done on time. The apartment was readied for new tenants in a timely manner. All the work was done as promised and good quality. The business processes were clear and transparent. The charge was per hour, plus material. We had an estimate in advance and clear understandable bills.
Description of Work: At one rental property, he built a fence. This involved taking out some bad work that a previous handyman had done. At another property, he prepared an apartment for rental after someone moved out. This involved painting and small repairs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Finished Carpentry and Woodworking,
Plumbing,
Drywall,
Unfinished Carpentry,
Siding,
Roofing,
General Remodeling,
Doors,
Interior Painting,
Exterior Painting,
Garage and Shed Building
FAQ
The Remodel Guy is currently rated 4.2 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
The Remodel Guy accepts the following forms of payment: Check
Yes, The Remodel Guy offers free project estimates.
No, The Remodel Guy does not offer eco-friendly accreditations.
No, The Remodel Guy does not offer a senior discount.
Yes, The Remodel Guy offers emergency services.
No, The Remodel Guy does not offer warranties.
The Remodel Guy offers the following services: Residential Remodel, Handyman.