Total Comfort Solutions, LLC

water softener installer, heating & cooling contractor

About us

At Total Comfort Solutions, LLC, it has been our pleasure to provide high quality, affordable and innovative heating and cooling solutions for our customers, while maintaining the highest customer service standards. We install new comfort solutions for residential and commercial customers in the Walla Walla area. By offering innovative solutions such as ground source heat pumps, Total Comfort Solutions, LLC, sets itself apart from the competition.

Business highlights

45 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 33 reviews

Julie S.
06/2024
5.0
They are wonderful to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon H.
07/2023
5.0
Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon H.
06/2023
5.0
On time on budget

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jacob M.
05/2023
0.5
Feels like legalized extortion. Installation of the unit was fine, unit ran fine for the last 2 months of summer for the year it was installed. then the next year I noticed the A/C running almost 24/7 just to keep temperature. Their maintenance tech said that it was measuring low on coolant, but they would need to run a dye test (That we would have to pay for $$$)to confirm that there was a leak. After several months of back and forth phone calls with many different people in their chain of command they finally agreed to run the dye test. Turns out there was a leak, inside the evap coils on the interior of the unit. The Manufacturer (Lennox) would send out a replacement part but we would still have to pay for the labor and coolant $$$$. I am in no way happy with Lennox either. Total Comfort Solutions then tried multiple times to push their own Extended "Warranty, a warranty that my pregnant wife, soon to be born child, and I would have to wait 91 Days of summer heat without a/c until the coverage of the warranty begins. This has been the most egregious and frustrating experience I have ever had with a company. A company that does not care about customers or standing behind their products and services, just profits. I would never recommend this company for any service.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Shannon B.
06/2021
5.0
I had the worst experience with Grassi, our motor went out and due to the guy from Grassi, being a total ass we called comfort solutions. They were here by the end of the business day the gentlemen who, came out Mike, was so, sweet explained what was going on and needed to be done kept his word on calling me back the next day with good news. I would recommend this company. Ty so, very much

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger M.
07/2020
5.0
Chris McCargle was the lead installer of new compressor, exchanger & 5inch filter & mount. The Team was Excellent, very professional, quick & complete, and answered all our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben T.
04/2020
5.0
Total Comfort Solutions was very responsive in providing suggestions and answering questions related to a water heater installation. We chose to upgrade to a tankless water heater and it works as advertised. It should provide as much hot water as we need and last longer than a normal water heater. We are very happy with the Service we received from TCS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Linda L.
03/2020
5.0
Trevor did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane E.
02/2020
5.0
Trevor was very good explained everything and showed what I needed to repair No pressure to repair if I didn t want to He is coming back for more needed plumbing work I would recommend this company and Trevor too Five stars all the way

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane A.
01/2020
5.0
Within 5 minutes of my contacting HomeAdvisor my phone rang and I had a plan with the plumber. I knew when he would be there and how things would roll out. Every one I spoke to at Total Comfort Solutions was wonderful and helpful! Fantastic Customer Service and Fantastic work by the plumber! I highly recommend HomeAdvisor and I highly recommend Total Comfort Solutions!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Delila O.
11/2019
5.0
prompt, courteous. Used slippers to protect floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daren M.
11/2019
5.0
Everyone I dealt with from Total Comfort Solutions was on time for scheduled appointments, courteous and very professional. The furnace/AC installation was completed in a timely manner and well done. I will continue to use Total Comfort for all my HVAC needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven L.
09/2019
5.0
excellent fast service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria P W.
08/2019
5.0
They were quick. Both the receptionist and technician were professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Catherine U.
05/2019
5.0
Timely and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jeremy H.
12/2018
5.0
good service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Mary H.
10/2018
5.0
Trevor was on time, very knowledgeable and was very careful to protect our flooring and carpet for the job. He cleaned up when finished. He did an awesome job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kerry S.
08/2018
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

scott G.
08/2018
5.0
Excellent customer service from the phone interaction with reception to the installers. They will be our new pros for our heating ans AC needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

adam w.
06/2018
5.0
They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tim W.
02/2017
5.0
Their service man was quick to get to our home, and was able to diagnose a faulty sensor on our boiler. He ordered the part, installed it, and it has been working great ever since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

O.D. C.
02/2016
5.0
They are willing to travel to our mountain cabin in a timely fashion.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

2904 Melrose Street, Walla Walla, WA 99362

https://www.wallawallahvaccontractor.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
183585
Trade License Locale
WA
Trade License Expiration
08/25/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Total Comfort Solutions, LLC accepts the following forms of payment: CreditCard
Yes, Total Comfort Solutions, LLC offers free project estimates.
No, Total Comfort Solutions, LLC does not offer eco-friendly accreditations.
No, Total Comfort Solutions, LLC does not offer a senior discount.
Yes, Total Comfort Solutions, LLC offers emergency services.
No, Total Comfort Solutions, LLC does not offer warranties.

Contact information

2904 Melrose Street, Walla Walla, WA 99362

https://www.wallawallahvaccontractor.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed