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Total Comfort Solutions, LLC

Heating and Air Conditioning, Water Heaters, Drain Cleaning,

About us

Get quality heating and cooling services in Walla Walla, Pendleton, Dayton, and the surrounding areas with Total Comfort Solutions. A family-owned company backed by over 30 years of industry experience, Total Comfort Solutions is committed to keeping residential and commercial properties in the area comfortable and safe. With a team of highly skilled and well-equipped technicians, the company can handle all types of HVAC systems including gas and electric furnaces, air conditioners, and heat pumps. From system repairs to installations and tune-ups, their professional team can handle them all. Additionally, Total Comfort Solutions is now offering plumbing solutions to customers as well. Services include plumbing repairs and installations, sump pump, septic services, and more. Call now to schedule an appointment. Total Comfort Solutions has special offers available including flexible financing and rebate programs.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

We offer complete repair and replace services for all makes and brands of heating and cooling equipment. We also offer maintenance programs and financing for the unexpected repairs. We are Dave LENNOX Premier Dealer with access to the complete LENNOX line of high efficient heating and cooling solutions

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-21 of 21 reviews

Sarah R.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Total Comfort Solutions was reliable, timely and easy to work with. They were upfront about their prices and helpful with their advise. We would hire them again.
Description of Work: Unknown heat pump issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George C.
10/2016
4.0
heating & air conditioning/hvac
  + -1 more
The actual removal of the old HVAC system and installation of the new system was done quickly and efficiently. We are very, very pleased with the new equipment. Billing was sloppy and incorrectly done, as was their handling of the process for our Lennox rebate. It took me over a month of back and forth emails with Lennox to get it all straightened out and another couple of weeks to get the rebate.
Description of Work: Replace old gas furnace and air conditioning system with new Lennox heat pump, backup gas furnace, high efficiency air filtration, zoning to separate the air flow to the second floor from that of the main floor, and new touch screen thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,775

Robert B.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Definitely a smooth operation. The two installers removed the old unit, installed the new one, tested it, cleaned up, gave me the product manuals and told me about unit operation.
Description of Work: Replace existing outdated circulating hot water boiler with new energy efficient model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,452

bill S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did an awesome job for what was asked.
Rating CategoryRating out of 5
Yes, I recommend this pro

randy D.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a Daikin in wall heat pump . They were very professional and did an excellent job ! |I would highly recommend !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Lisa P.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had them out twice, first time was on a Saturday. Both times they responded within the hour. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

bill S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they removed the oil furnace and installed a heat-pump and removed the oil tank, now they're no more worrie's, had to replace the oil furnace do to the heat exchange had a crack and was putting out CO, to the point that I was getting head-ache's, total comfort came out and inspected the unit and found the crack, thing's are great now...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Ruth M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Debora R.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
The repair man was over an hour late, but he did a good, fast job and got our furnace working. The price was less than our previous repair bills by quite a bit, and it was fast, friendly service. Other than the late arrival, it was great!
Description of Work: Cleaned and serviced our furnace - it was blowing cold air. Cleaned the flame sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$97

Bonnie S.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Their service, ingenuity and professionalism was outstanding. We are very happy with their work and would highly recommend them.
Description of Work: Total Comfort installed a new furnace and heat pump and updated the ducting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

wylie W.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Prior to install knowledgeable of options available, giving options on price and quality options. Staff kept us informed of progress durring removal of old and instal of new. Staff wokred late on Friday night to make sure it was installed and operational. Sight was clean when finalized. While I am not a furnace guy, it does not appear that shortcuts were taken. Owener was on sight periodically durring and after install to ensure installation was as needed and working properly. We have had the furnace for the past 5 months and are very satiesfied with the varialbe speed fan for quite operations and efficent heat distribution. Much better than 40 year old furnace removed. Owner suggested and assisted with Federal, Lennox and gas company rebates which offset a substancial portion of the purchase price.
Description of Work: Removed old forced air gas furnace and installed a new Lennox gas furnace and air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Paul K.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
On time, efficient and professional. Replaced filter and performed annual service.
Description of Work: Serviced HVAC with annual checkup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

neal B.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. On time, good price and professional.
Description of Work: Changed out air duct under house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ron B.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
. Quick response, competent, courteous workmen. Work was performed sooner than we had expected. Would give excellent price rating if I had gotten other quotes but with the referrals I didn't feel the need.. Got a referral from a friend and also got recommend from Angies List. This company far outperformed the company I had dealt with in the past
Description of Work: New central air conditioner to replace old unit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Helene B.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very nice, and he did an excellent job. I’ve already referred Total Comfort Solutions to my neighbors.
Description of Work: They have helped me with repairs and maintenance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth P.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Total Comfort has always been responsive to calls and questions. Most recently, they helped fix an issue happening in my rental property. As far as I know, their work has resolved the problem completely.
Rating CategoryRating out of 5
Yes, I recommend this pro

David N.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Furnace was emitting an exhaust smell, so I called Total Comfort Solutions (TCS) and they had a technician out at our home with in the hour. I told the tech my concerns, exhaust smell, and he explained how the system worked and where the potential problem could be. As it turned out we had a cracked heat exchanger. With the high risk of Carbon Monoxide, we had no choice to shut of the furnace. TCS offered the use of 4 heaters, free of charge, until they could get our furnace installed. Two days later we had heat! The install guy did a great job and the finished product was clean and looked very professional! TCS is an all around great company. Their crew will let you watch and explain what is going on, the office was receptive to my needs and they handled all the manufacturers paper work, our home warranty paper work, our rebate paperwork, and the owner stop in a few days later to look over the final product and address any questions or concerns we had. Overall A+ Thanks Randy, Jason, Maureen, and Terry!
Description of Work: Diagnosed problem, and replaced furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

David G. W.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I like their service, and I’m more than happy with this company.
Description of Work: Total Comfort Solutions helps out with general maintenance during spring and winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul K.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I loved them! They were responsive and more than willing to help. They did their job professionally, and efficiently. The work was completed in two days, which is the exact timeframe they had given me. I was really pleased with how well they cleaned up after themselves, and the work itself is of high quality. I would definitely hire them again.
Description of Work: They installed a totally new system in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Craig & Tami H.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
When one of our two heat pumps went out this winter, we called for a repair and was told it was time for an upgrade.
Description of Work: TCS installed a new high efficiency heat pump system including high efficiency filter and programmable thermostat.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Christopher C.
09/2011
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Wow, Terry and Maureen Hall, from Total Comfort Solutions, are wonderful! We just our bought first home. Under the best of circumstances, moving to a new place can be stressful and our new home needed a LOT of attention. Terry came in and explained exactly what we needed and how long it would take. The price was more then fair for all the work they did. We feel very fortunate to have had such a great experience. They did an exceptional job and we would highly recommend Total Comfort Solutions.
Description of Work: Installed a new energy efficient water heater, air conditioner, touch screen digital thermostat, top of the line air filter, all new vent covers, and they even serviced our gas furnace!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    2904 Melrose, Walla Walla, WA 99362

    https://www.wallawallahvaccontractor.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters,
    Drain Cleaning,
    Chimney Caps,
    Plumbing

    FAQ

    Total Comfort Solutions, LLC is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Total Comfort Solutions, LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Total Comfort Solutions, LLC offers free project estimates.
    Yes, Total Comfort Solutions, LLC offers eco-friendly accreditations.
    No, Total Comfort Solutions, LLC does not offer a senior discount.
    Yes, Total Comfort Solutions, LLC offers emergency services.
    Yes, Total Comfort Solutions, LLC offers warranties.
    Total Comfort Solutions, LLC offers the following services: We offer complete repair and replace services for all makes and brands of heating and cooling equipment. We also offer maintenance programs and financing for the unexpected repairs. We are Dave LENNOX Premier Dealer with access to the complete LENNOX line of high efficient heating and cooling solutions

    Contact information

    2904 Melrose, Walla Walla, WA 99362

    https://www.wallawallahvaccontractor.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM