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Personal Touch

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

The Personal Touch is a family owned and operated cleaning service in the Walla Walla area. Our area coverage is as far south as Athena Oregon and as far North as Dayton Washington. We specialize in carpet and upholstery cleaning but we can also repair and stretch carpets. We have a wide variety of cleaning methods to meet each individual customer. We stand behind our work 100%.

Business highlights

42 years of trusted experience

Services we offer

Carpet Cleaning,Upholstery Cleaning,Carpet Repair/stretching,residential carpet cleaning,rug cleaning, dye removal, true green cleaning

Services we don't offer

Carpet sales, hard surface cleaning, upholstery repair.

Amenities

Free Estimates
Yes
Senior Discount

10%

Reviews

4.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
21%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-14 of 14 reviews

Cami P.
07/2017
5.0
carpet cleaners, carpet installation
  + 0 more
George Martinez worked us into his full schedule, was up front about cost, punctual, professional, did an excellent job, guaranteed his work, and even taught my kids how to stretch carpet. We will hire him again whenever we need work on our carpets!
Description of Work: Carpet Stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jan W.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: they cleaned my carpets quickly and thoroughly. It went very well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kimberly K.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Stretched the carpet at entryways to 3 rooms - charged only $30 for stretching, included in total price above. Cleaned carpet in the whole house. We've used them for years and they've gotten stains out that we thought were impossible to remove. Extremely friendly and helpful. We will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

George H.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Adam K.
04/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Showed up on time, cleaned my carpets and did a fine job. Will use the personal Touch again to clean my carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lauri B.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean living room carpet. |Moved all the (heavy) furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Greg O.
03/2015
5.0
carpet cleaners
  + -1 more
All I had to do was asked for the work to be done. It is taken care of after hours and everything is clean when I returned to the office the following morning.
Description of Work: Everything has been done to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


June B.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I always turn to The Personal Touch for cleaning my carpets. I have 3 dogs and I live on a busy street with dust seeping in from the traffic. They are always very pleasant and professional. I will be calling them back soon!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Tim C.
08/2014
5.0
carpet cleaners
  + -1 more
Very well. Did a great job. Quite knowledgeable about how to repair water-damaged carpet.
Description of Work: Replaced water damaged carpet padding and shampooed carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Marci Jo L.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: A very nice young man cleaned my couch. He was on time and worked quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary C.
09/2013
4.0
carpet cleaners
  + -1 more
There was some places that didn't come all the way clean on a 4 year old pink carpet in the bedroom. George said that's where the carpet was warring out underneath the carpet and the carpet has loosened up some, where it wrinkles up a little bit in one place. So the dirt gets caught in it more there.
Description of Work: Sprayed some kind of treatment spray on the carpet, weted and steam vacuumed the carpet, put some special cleaner on some bad places and steam vacuumed it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

Connie S.
02/2013
4.0
carpet cleaners
  + -1 more
Admittedly, our carpet was several years old but we don't wear shoes in the house so the carpets were well-taken-care-of. We didn't expect the very worn areas to look like new, but we did expect the dirt to come up. We were a little disappointed with the results.
Description of Work: carpet cleaning
Rating CategoryRating out of 5
$200

Jacqueline G.
05/2012
5.0
carpet cleaners
  + -1 more
The young man arrived as scheduled, went immediately to work, protected carpet from furniture marks , moved small furniture pieces, and returned them to their location after cleaning was completed. Worked efficiently through the entire process. Returned everything to its proper location and cleaned up all his own materials before leaving.
Description of Work: Cleaned carpets in 6 rooms plus stairs and two rocker recliners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Wendy C.
07/2011
5.0
carpet cleaners
  + -1 more
Punctual for both estimate and date of service. I was put at easy that the job would done well by his knowledgable responses and professional demeanor. Will call them again and recommend them to family, friends, and you!
Description of Work: Truck mounted carpet and upholstery cleaning. Owners are pleasant and professional. Full disclosure estimate. Am very pleased with results. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    1821 Loubeck St, Walla Walla, WA 99362

    http://touchcarpetcleaning.info/walla-walla-wa/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Carpet Sales and Installation,
    Oriental Rug Cleaning,
    Air Duct Cleaning,
    Upholstery Cleaning,
    Chimney Sweep,
    Auto Detailing

    FAQ

    Personal Touch is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 AM

    Tuesday: 8:00 AM - 5:30 AM

    Wednesday: 8:00 AM - 5:30 AM

    Thursday: 8:00 AM - 5:30 AM

    Friday: 8:00 AM - 5:30 AM

    Saturday: 9:00 AM - 2:00 PM

    Yes, Personal Touch offers free project estimates.
    No, Personal Touch does not offer eco-friendly accreditations.
    No, Personal Touch does not offer a senior discount.
    No, Personal Touch does not offer emergency services.
    No, Personal Touch does not offer warranties.
    Personal Touch offers the following services: Carpet Cleaning,Upholstery Cleaning,Carpet Repair/stretching,residential carpet cleaning,rug cleaning, dye removal, true green cleaning
    Carpet sales, hard surface cleaning, upholstery repair.

    Contact information

    1821 Loubeck St, Walla Walla, WA 99362

    http://touchcarpetcleaning.info/walla-walla-wa/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    9:00 AM - 2:00 PM