Spokane Fence Co

I called many fencing companies for bids in Spokane and Spokane Fence, by far, was the most reasonably priced. I was fearful that possibly they had taken shortcuts in product quality or workmanship. Nope. They are simply outstanding. Dave, the owner, is an easy going guy who gave no high pressure sales pitch. Great work at a very fair price.

Dave was easy to work with and communicated the design and requirements to the crew well. Fence install was good. Straight, plumb and stable. Gate opens and closes good with no issues. Prompt with his communication as well. I WOULD recommend them.

I called to arrange an estimate to repair a fence but also to install a new, decorative fence. They were recommended by a trusted contractor I've worked with in the past. The person on the phone seemed uninterested and seemed annoyed that I was interrupting his day. He did schedule a visit for the estimate. During the estimate, again the person seemed uninterested. He spoke very little and seemed a bit annoyed by the whole thing. I never did receive an estimate. Overall, very unprofessional with incredible poor customer service. I can't comment on the quality of their work and thankfully I won't get that opportunity. I can't imagine trying to work with this company if an issue developed that needed to be worked out.

they have not replied with estimate even after phone call which went right to voicemail twice.

Dave gave us an estimate for the fence, left us with brochures, and gave us the feeling he was confident about installing the fence on our property (a few other fencing company's didn't even want the job because at the time of the estimate our backyard was a disaster). He told us how to prep the yard for the installation. His crew (3 young guys) were hard workers, polite, and did a great job. We are thrilled with how the fence looks and the price we got it for.

This contractor is lacking in customer service, communication with the customer, and understanding what the customer wants. 75% of the job looked good but in rebuilding the fence I found incorrect hardware and poor quality. We went with this contractor because of price and recommendations on Angie?s list. Initially the experience went well. The first surprise came when the removal of the old fence was not included with the bid. We chose to remove the old fence ourselves and saved about $200 from the removal bid. They were on time for the post setting and initial build, but got behind on the schedule because of equipment problems. They finished on the following day when we were out of town and it was obvious they rushed the job. The fence was 3 to 4 inches above the ground in spots because they chose to make the bottom level with a concrete slab patio instead of the lawn surface like the original fence. The fence continued to trail high to the connection with the vinyl fence they installed to where it was several inches above the slab. The dual gate they installed was uneven. They missed the cross boards with many of the nails attaching the fence boards. Their cleanup on the neighbors side of the fence was very poor with landscaping fabric left exposed, pieces of the fabric they cut to install the new fence posts left , and landscaping rock they moved and did not relevel. They corrected the gate issue but were unwilling to correct the fence height because of ?structural integrity?. The compromise solution was to place pavers under the high sections adjacent to the slab and ?regrade? some other sections. The pavers were acceptable except they should have added them to one more fence section. The ?regrading? was just throwing dirt under the too high fence sections next to the concrete. I felt that I had to rebuild the fence to the correct height to make the situation right with my neighbor. I discovered that this contractor used sheet rock screws to assemble the brackets to the posts and cross members and that 10% to 20% of those were broken. Many of the cross members were incorrectly cut and many screws did not bite into the wood since the wooden cross member was too short. I replaced the screws with galvanized and rebuilt the height of the fence in a weekend. They did move one of the neighbor?s sprinklers which was above and beyond what they needed to do, but that was the extent of going above and beyond. They did only the minimum they felt they needed to do to get the final payment. They did a good job on 3/4 of the fence and a very poor job on the last third.