Heating and Air Conditioning, Natural Gas Lines, Insulation
About us
Smart Choice Heating & Cooling, Inc., has a single mission: Complete Customer Satisfaction! We strongly believe in giving our customers the most for their money. So, we work with only the highest quality materials, experienced and professional craftsmen. We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience. This approach has set us apart and made us one of the leading companies in Clark County.
Brandon was wonderful! Very professional, kind & courteous! Checked everything and answered all my questions & concerns. Thank you Brandon! Highly recommend!
Description of Work: seasonal tuneups
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilyn B.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Perfectly.
Description of Work: Due to a basement flood we had to replace our heat pump. The folks from Smart Choice came the same day we called them, gave us a prompt bid which included three price/quality levels, explained in detail what was needed. After we accepted the bid they were here the next working day and had the job completed a lot sooner then we expected. Every employee was knowledgeable and acted professionally. We were in the middle of cold, rainy weather but they made sure we did not go without heat for very long. They were careful not to track mud through the rest of the house and cleaned up well after the job was done. We are extremely pleased with this company and would highly recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven H.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Jose and his team all did a wonderful job. They were quick, and thorough, and understood exactly what I wanted. They delivered a very well done job.
Description of Work: I had 2 new air conditioner installed in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank A.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great. Everything is working fine now.
Description of Work: Furnace repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael T.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
Smooth installation, very professional. I have done business with the company for three years and will continue to call them back for all my HVAC needs.
Description of Work: New AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Smart Choice Heating & Cooling
It has been a pleasure maintaining your system over the past three years. Thank you for your continued trust in our company, we look forward to providing excellent service for you in the future. Blessings, Smart Choice Heating & Cooling
Doug C.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
I wanted this brand furnace. Original quote was high. Showed them competitors quote & they beat it. Install was fast & well done.
Description of Work: Purchase & installation of gas furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,500
Response from Smart Choice Heating & Cooling
[member name removed], Thank you for your kind words. We take great pride in building the best relationships with all our customers. It certainly is wonderful to know our efforts are paying off. I hope we can be of service again in the future! All the best, Leah @ Smart Choice HVAC
jeff L.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
He is just so downright honest and a good old boy. I like it that he took care of something that someone else messed up, and that his company even noticed it. They were here during the heat pump and they just happened to notice that one of the ducts didn't work quite right and it was full of water.
Description of Work: Smart Choice Heating & Cooling came out to repair a duct work but it was not their fault. It was someone else's fault a long time ago. They replaced part of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Giles G.
12/2014
5.0
gas leak repair, heating & air conditioning/hvac
+ 0 more
The service was fine. It has been fine.
Description of Work: I have used AAA Air Supply Heating & Cooling. They run gas lines for me, put in a new furnace, and equipped me with air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Marilyn R.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
Jose came to look at why the pilot light kept going out. The furnace chamber had two cracks in it and he gave me a price to replace it. I had him do the air conditioner at the same time while his staff were waiting for the inspector, they helped me load boxes to my to my van that needed to be moved. They left everything clean and working.
Description of Work: Replaced furnace, air conditioner and thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,354
Wayne T.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Jose has serviced our unit for several years and we are very pleased with his performance. We feel he is very professional and knowledgeable.
Description of Work: Heating tune up and installed new thermostat
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Response from Smart Choice Heating & Cooling
[member name removed], We enjoy having you both as a part of our AAA Air Supply family! It has been our pleasure coming out over the past 7 years and doing your tune ups. You know that when you need something, or have questions, you can count on us! Thank you for your continued trust in our company and we will always do our best to ensure your system is running as efficiently as possible. -AAA Air Supply
Jerome B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Perfect. A half day job, stuck to his estimate, cleaned everything, instructed in use of new thermostoate, hauled away old equipment. Took the time to make sure a humidifier was right for us after we asked for it. Asked what the purpose was and what we were trying to accomplish with this add on - an add on that we asked for. There was no up-sell and Jose would not have sold it or installed it if what we were looking for was not going to be accomplished with the equipment. This speaks very highly of his integrity and professionalism. We were impressed!
Description of Work: Removed and replaced heat pump (3 ton), purged old refrigerant from system, full system with new R22, installed new humidifier, installed new thermostat, tested system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Smart Choice Heating & Cooling
Hi, this is Abby here at AAA Air Supply. Thank you so much for your review!! We do our very best to make sure that each of our customers are taken care of and we love to hear about your experiences! So glad we had the opportunity to work for you. Please let us know if you need anything else and we would be happy to take care of you! -AAA Supply Team!
Shelia F.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
We had AAA Air Supply install a whole new furnace and air conditioning system including new heat pump as well as duct work in 2006. Jose checked out everything and he and his crew really did a wonderful job on the installation for a very reasonable price. We truly felt comfortable having AAA do our work and would tell you for any heating or air conditioning repair, upgrade or install you can't find a better company or crew to do the work. Had them come out and give the system a good check today and everything was functioning wonderfully, just as expected. We would highly recommend Jose and the crew from AAA Air Supply. Trustworthy, efficient and an honest company to work with, you couldn't find any better. Thanks, Jose John and Shelia
Description of Work: Whole system checkup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Smart Choice Heating & Cooling
[Member Name], Thank you for trusting us with your heating and cooling needs. We really enjoy working for such nice customers! We are proud to hear how satisfied you were with the process and we are happy to assist you with anything you need in the future! -AAA Air Supply
Kenneth B.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
They came on time and were very professional. I thought they might have to replace ducting under the house, but they discovered the duct did not need to be replaced. So, they installed a support for the duct to secure it to the grill in the house. They were knowledgeable and did everything efficiently and less expensively than I was expecting.
Description of Work: Clean and check heating furnace, plus inspect and repair heating ducts under the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$276
Response from Smart Choice Heating & Cooling
Hi [member name removed], My name is Abby, and I'm with AAA Air Supply. We are so happy when we can come up with solutions that not only work for you, but that can save you time and money. You can always count on us to give you all the information you need and we are grateful that you called us for this particular job. Earning the trust of a nice customer is one of the best parts about our job. Thank you for taking the time to write this review!
Jeff A.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Office was great at communicating, estimate and schedule. Jose explained everything very well. A task that was in the estimate did not have to be done. I didn't know it didn't have to be done, but Jose told me and gave me a refund.
Description of Work: They replaced natural furnace and added new venting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Smart Choice Heating & Cooling
Hi [Member Name], We are truly thankful that you allowed us the opportunity to install your gas furnace. Our core values revolve around honesty and integrity when it comes to our customers, and it's so important to know they have been taken care of. We feel like these qualities set us apart from our competitors, and we are so glad that you are an example of that. We look forward to working with you again in the future! -AAA Air Supply
Tasha A.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
I called AAAAirSupply to the rescue when my heat pump went defunct. From my initial call to their office to set up an appointment, to their check-up revisit a couple of weeks after the new unit was installed (included in the price), the experience was great. Everyone was friendly and professional. I especially appreciated receiving a call from their office to inform, follow up, and reassure me at every step of the process. Jose Ortiz, owner and technician, arrived on time for the initial visit, the installation visit, and the follow-up visit on time. He explained everything he was doing and answered every question fully and clearly. He took all the time necessary to do the job right. When little glitches in the process arose, he handled them with openness and courtesy. I was surprised to learn that their senior discount, mentioned briefly on Angie's List, didn't apply to "install" situations, but only to service calls. That said, I felt that the bids I received for the various "change-out" options were fair and competitive. The service I got from Jose and the rest of the crew at AAAAirSupply shows that they put into action what they claim as the cornerstones of their business ethic - honesty and integrity. Jose takes pride in his work, his business, and his staff. He strives not only to earn your business, but, more importantly, to keep it. From the experience I've had thus far, I would recommend AAAAirSupply without reservation.
Description of Work: Diagnosed problem with heat pump, offered written estimates for several repair/replace options, replaced heat pump with one that meshed properly with existing furnace/ducting, followed up install 10-14 days later to ensure proper functioning of unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Response from Smart Choice Heating & Cooling
[member name removed], Hi, it's Abby with AAA Air Supply. We are so glad you chose us to come to your rescue! :) Our office staff enjoys the relationships we create with our customers, and we truly value each one. When it comes to installations and senior discounts, every company has different policies. Some will mark up the prices in order to be able to apply a discount. Here at AAA Air Supply, we feel it's best to be as competitive as possible, by offering our lowest price we can. However, by doing so, that eliminates the "wiggle room" when it's all said and done. We wanted to thank you for taking the time to write such an amazing and detailed review. We are proud to have you as a part of our AAA Air Supply family.
Wendy C.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
AAA was on the job within two hours of my call, did a quick estimate and dried my control panel that day then gave me a time they could complete my repair the next afternoon. They arrived promptly and finished my job. They were courteous, polite clean and respectful. They took care not to bring crawl space yuk into the home. I would definitely use them again.
Description of Work: fixed a wet control panel on heat pump and addressed wet ducting issues in crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$435
Response from Smart Choice Heating & Cooling
Hi [member name removed], Thank you so much for writing this review. We take our customer's concerns very seriously and we know that your time is valuable. Our technicians are experienced and very knowledgeable, and in some cases, that allows us to diagnose certain issues rather quickly and super efficiently! It is our policy that each technician take care in your home and never leave a mess behind. We are so glad that you are able to count on us for your heating and cooling needs! Thanks again!! -AAA Air Supply
Ed Y.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
I called to request info and ended up making an appointment for later that day. Costs were stated up-front. Their office called back later to reconfirm and let me know the service people were on the way. Jose and partner arrived as expected, checked the indoor unit and then the outdoor unit, and replaced a blown capacitor, which they had with them in their service van. They tested everything to make sure it was working right and said the discharge air from the cooling unit outside was a little higher than normal. I inquired about cleaning it, and then requested they perform the work. Once again, all charges were quoted up-front. Prompt, excellent service and I intend to call again for normal annual maintenance. The only thing that could have made the experience better was to listen and respond to the symptoms I described when I made the initial call. It appears that the office does not communicate that information to the field service staff.
Description of Work: Replaced air conditioning/heat pump capacitor, tested, cleaned outside unit coils.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$331
Response from Smart Choice Heating & Cooling
Hi [member name removed]! Thank you so much for your openness and for taking the time to be detailed in your review. We appreciate your feedback, and as we continue to grow, the process in which we communicate to each other is always evolving. We value your business and would like to remind you that we would be proud to take care of any of your heating and cooling needs in the future. We are just a phone call away! Thank you again. _AAA Air Supply
Adam E.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
Technician was very knowledgeable and explained the work being performed. They cleaned and inspected the gas furnace and A/C system thoroughly. We just moved into this house and it had set empty in foreclosure for over 2 years so the systems were very dirty and looked like they had not been cleaned or inspected for quite awhile. The guys did a great job!
Description of Work: Normal service and inspection of AC and Heating equipment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Response from Smart Choice Heating & Cooling
[member name removed], We enjoy preforming maintenance's and the satisfaction of knowing our customers are saving money by having systems that run efficiently. Thank you for writing the review, and we hope everything is going great for you. Don't hesitate to call if you have any questions at all! -AAA Air Supply
Mark U.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job. They sent out a very confident technician that made the necessary changes, and checked out the system to make sure there weren't any problems. They billed me a fair amount.
Description of Work: They repaired the air conditioning on the heating and cooling unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Smart Choice Heating & Cooling
Hi [member name removed], This is Abby on behalf of AAA Air Supply, thank you for writing this review! We strive to be as thorough as possible and offer competitive and reasonable pricing. Our technicians are always continuing their educations, so you can always feel confident that any questions or concerns you have will be answered promptly. Please call us in the future if there is anything you need! Thanks again! -AAA Air Supply
Cynthia K.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
Jose and Nick arrived on time. Spent two days performing all the work. Jose was so nice in explaining the mechanics of it all. Now I have a much more efficient heating and cooling system that should lower my electric bills. AAA Air Supply will also be performing my annual maintenance for both the heating and cooling cycles to ensure peak performance and to keep the warrant valid. James who performs this work is awesome too. After the work was performed I received a thank you card stating "Thank you for choosing AAA Air Supply. Our continued commitment lies in the complete satisfaction of each and every customer we serve. Should you have any suggestions that would improve our business, please feel free to contact us." They exceeded my expectations. Cindy
Description of Work: Removed existing equipment, recycled refrigerant per EPA standards. Unhooked equipment from existing electrical and ductwork. Hooked new equipment back up to existing electrical, ductwork verifying efficiency. Found out that the heating system was not on its own electrical breaker so that was fixed. Jose had an electrician come in and fix that problem. Installed American Standard 16 seer High efficiency Heat Pump. Installed Refrigerant lines including sealing any penetrations, insulated on return line copper, (better than what the homebuilders had done back in 1987). Installed Touch screen digital thermostat. Performed duct testing. Found out I had so many duct leaks. Those were sealed up and I should be able to receive a Clark PUD rebate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from Smart Choice Heating & Cooling
Hi [member name removed], This is Abby, I work here in the office at AAA Air Supply. What an awesome review! Thank you! You have been a long-time valued customer of ours! It's so nice to hear that we exceeded your expectations! It's always a pleasure speaking to you and we want to make sure that, at anytime, you don't have any unanswered questions. We appreciate you and we are so thankful that you are a member of our Comfort Club as well! We hope we can continue to help save you money in the future!
Jan C.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
Chuck and Jose were very professional from the start. They came in far under priced to the Oregon competitors.
Description of Work: We had a new furnace installed and duct work too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Smart Choice Heating & Cooling
Hi [member name removed]! My name is Abby, and I work in the office here at AAA Air Supply, we wanted to thank you for taking the time to write your review! We also wanted to let you know that we took pride in the fact that you chose us to complete the installation of your gas furnace. Our goal is to stay competitive with our pricing, but without compromising quality or service. Thank you for trusting us with this project. Please call us should you need anything in the future! -AAA Air Supply
Kaitlin G.
11/2010
4.0
heating & air conditioning/hvac
+ -1 more
They are reliable. They get the job done well. They seem to be very knowledgeable, and are great on maintenance. They seem to be very aware of detailed issues.
Description of Work: We used them to fix our heating/ac unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Frank M.
04/2010
5.0
heating & air conditioning/hvac
+ -1 more
The company was pleased to provide the work for us, even though it was our a/c unit. The technician was on time, and clean. He did all his work thoroughly and completely, even picking up the little pieces of wire etc, on the side of the house. He stayed until he and we were satisfied that all was working well and the house cooled down quickly. It was great to have a cool house on a hot summer day. We have had no problems at all since then. Great experience and great company. I would highly recommend them.
Description of Work: We contracted AAA Air Supply to install our owner provided air conditioner into our forced air system. They provided all the labor and material to do that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Smart Choice Heating & Cooling
[Member Name], Nothing beats the feeling of a cool house on a hot summer day. We're happy that we had the chance to complete the work for you. Thank you for giving us the opportunity and for writing a review! We appreciate you! -AAA Air Supply
ROSEMARY G.
10/2005
5.0
heating & air conditioning/hvac
+ -1 more
WE MOVED INTO OUR NEW HOME AND OUR CONTRACT STIPULATED THAT IT HAVE AN AC UNIT HOOKED UP. I KNOW THAT A LOT OF PEOPLE DON'T FEEL THE NEED FOR AC IN WASHINGTON/OREGON BUT WE'RE SOUTHERNERS AND IF WE DON'T HAVE AC WE'LL EXPLODE. WE WAITED A COUPLE OF MONTHS AND GOT A HOLD OF OUR BUILDER WHO SENT AAA HEATING & AIR OVER TO SET AND INSTALL THE AC WHICH TOOK NO TIME AT ALL. I BARELY KNEW THEY WERE OUTSIDE. THEY WERE VERY QUICK. I WILL CALL THEM BACK IF I NEED A YEARLY CHECKUP ON MY UNIT.
Description of Work: INSTALLATION OF AC
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TINA J.
07/2005
5.0
heating & air conditioning/hvac
+ -1 more
I CALLED THEM ON THE PHONE AND THEY WERE HERE THE NEXT DAY. THEY DID WHAT THEY WERE ASKED AND THEY WERE GONE. THE QUALITY OF WORK WAS EXCELLENT. I THOUGHT HE WAS PROFESSIONAL. HE TOOK CARE OF WHAT NEEDED TO BE DONE.
Description of Work: THEY DID ROUTINE MAINTENANCE.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Natural Gas Lines,
Insulation
FAQ
Smart Choice Heating & Cooling is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Smart Choice Heating & Cooling accepts the following forms of payment: Check,MasterCard,Visa