Since 1921, Western Exterminator has been providing homeowners and business owners with customer service excellence and trusted pest control solutions.
Business highlights
103 years of trusted experience
Services we offer
Pest Control, Insect Control, Rodent Control, Termite Control, Cockroach Extermination, Ant Control and Bird Control
Description of Work: We use Alpha Ecological. They sprayed for ants. We use Alpha Ecological. They sprayed for ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$73
Jean R.
10/2013
5.0
air duct cleaning
+ -1 more
unknown
Description of Work: They took care of rodent-mice&rats and a larger animal in crawl space under my home, reconnected the dryer vent, decontaminated the crawl space. So far, no more rodents. This service also sprays for ants, spiders, etc along with checking and refilling rodent bait station. Yes, I would recommend this company to anyone._x000D_|How did it go?, well, so far no more rodents!!! I'm happy about that!_x000D_|_x000D_|
Rating Category
Rating out of 5
Yes, I recommend this pro
Trevor W.
07/2013
5.0
pest control
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Phyllis R.
08/2011
1.0
pest control
+ -1 more
Do call someone else
Description of Work: Came to give initial service. the serviceman did not seem to do a thorough job and had to be called to come in.. Promised to re-treat area in a week and did not return. Apparently the serviceman called in sick. Called a second time and was told that there was a computer error and was a no show. The third time was another no show. We have cancelled
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$100
Response from Western Exterminator
Hi member, my name is David Kaylor. I am the Customer Care Manager here at Alpha Ecological. I'm very concerned about the experience you said you had with Alpha Ecological. We are known for our professionalism and customer service and you clearly experienced neither. However, I've looked at both your address and name in our data base of customers and you are not showing up as a customer. Are you sure you were serviced by Alpha Ecological Pest Control and not another company with a similar name? If you were serviced by Alpha Ecological I would like to offer you a refund based on your description of what happened. Please call me personally and I will assist you with this. David Kaylor Customer Care Manager (503) 241-5955 ext. 121
Freda W.
05/2011
5.0
pest control
+ -1 more
Superb.
Description of Work: They perform monthly spraying for spiders & bugs. They are great. Get an email reminder before monthly service. Will spray inside if needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kris P.
04/2011
5.0
pest control
+ -1 more
Read above.
Description of Work: I have had David from Alpha-Ecological spraying outside of my house for nearly two years. I initially started with this company years ago after I purchased this house and there were carpenter ants on the wood fence in the back. I continued service a couple years later after fence was replaced because of the sugar ants in my home. Since I started regular monthly ant and household bug service about to years ago, I have not had a pest problem despite the fact I feed the critters (squirrels, birds and stray cats) in my backyard. David is quite considerate, knowing I have a tendency to sleep unusual hours and calls me as he leaves his last appointment to give me the "heads-up" that he will be arriving soon and make sure access to the back yard is available. David is also one of my cat's favorite people, I cannot stress the importance of pet approval.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$89
Janice C.
10/2010
5.0
pest control
+ -1 more
I highly recommend them.
Description of Work: I have been using them for years for a rental and our house for services. They come 4 times a year to spray for ants around the outside of the house. They do not spray the inside. The price is per quarter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
MARISA S.
02/2006
5.0
air duct cleaning
+ -1 more
unknown
Description of Work: Air duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
SHARON R.
11/2005
4.0
air duct cleaning
+ -1 more
OVERALL, THE PRICE WAS TOO HIGH FOR THE WORK PERFORMED. I ALSO QUESTIONED WHETHER THE HOSE HAD ENOUGH SUCTION TO REALLY GET THE DUCTS THOROUGHLY CLEAN. I EXPRESSED THIS CONCERN TO THE WORKER, AND HE CHANGED THE BAG IN THE MACHINE. THIS GAVE THE HOSE MORE SUCTION, BUT HE HAD ALREADY CLEANED THE COLD-AIR RETURN AND ONE HEATING DUCT.
Description of Work: THE WORKER WAS FRIENDLY AND TOOK-OFF HIS SHOES BEFORE ENTERING THE HOUSE. HE CLEANED THE COLD-AIR RETURN AND THE HEATING DUCTS. HE ALSO CHECKED THE DUCTS UNDER THE HOUSE.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$279
SANDRA B.
11/2005
5.0
air duct cleaning
+ -1 more
EVERYTHING WAS WHAT I EXPECT FROM A SERVICE PROVIDER. THE TECHNICIAN WAS ACTUALLY ABOUT A HALF HOUR EARLY.
Description of Work: CLEANING OF AIR DUCTS AND VENTS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
LYDIA F.
10/2005
4.0
air duct cleaning
+ -1 more
VERY GOOD SERVICE.
Description of Work: DUCT CLEANING, AND FURNACE FILTER.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$300
DONNA S.
10/2005
5.0
air duct cleaning
+ -1 more
DAVE WAS VERY PLEASANT, AND PROFESSIONAL. HE WAS QUITE DETAILED, AND MADE SURE I KNEW ABOUT SOME POTENTIAL PROBLEMS HE WAS SEEING.
Description of Work: THE TECHNICIAN, DAVE, CAME OUT, AND COMPLETELY CLEANED ALL OF THE AIR DUCTS IN OUR 3000 SQUARE FOOT HOUSE. ADDITIONALLY HE SPRAYED THE DUCTS WITH MICROSAN(AN ANTIMICROBIAL). WE HAD HIM CLEAN OUT THE DRYER VENTS. THE FEES WERE $447 FOR THE DUCTS, $149 FOR THE MICROSAN, AND $99 FOR THE DRYER VENTS
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$695
ALICE M.
10/2005
5.0
air duct cleaning
+ -1 more
I SCHEDULED FOR 8AM AND GOT A CALL THE DAY BEFORE ASKING TO RESCHEDULE FOR 9AM DUE TO WORKLOAD. I WAS SURPRISED AT THE NEED TO CHANGE TIMES BUT APPRECIATIVE OF THE ADVANCE NOTICE AND OPPORTUNITY TO AGREE OR MOVE TO A DIFFERENT DATE. I WAS CONCERNED THAT I HADN'T TOLD THE TECHNICIAN IN ADVANCE THAT I HAD CREAM-COLORED CARPET AND PREFERRED VISITORS TO BE SHOELESS IN MY HOME. TO MY PLEASANT SURPRISE, THE TECHNICIAN ARRIVED IN SLIP-ON (OR, IN THIS CASE, SLIP-OFF) SHOES ANTICIPATING CUSTOMERS' REQUESTS - IMPRESSIVE! DURING OUR INITIAL CONVERSATION EXPLAINING THE WHOLE PROCESS AND SETTING THE DATE, I WAS ADVISED I'D BE OFFERED A CUSTOM-MADE FURNACE FILTER BY THE TECHNICIAN, AND IMAGINED A PRESSURED SELL. NOTHING COULD BE FARTHER FROM THE TRUTH; MY QUESTIONS WERE ANSWERED AND I ACTUALLY PAID THE ADVERTISED PRICE WITHOUT ANY HIDDEN FEES OR 'UPSELLS.' ALL WORK WAS DONE WITHIN AN HOUR! VERY PROFESSIONAL, COURTEOUS, AND EXPEDITIOUS.
Description of Work: DUCT CLEANING OF A 1000 SQ FT CONDO WITH 6 REGISTERS AND ONE INTAKE VENT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
TAJINDER S.
10/2005
5.0
air duct cleaning
+ -1 more
DID GREAT WORK, I WAS VERY HAPPY. THE TECHNICIAN EXPLAINED EVERYTHING AND AFTER HE IS DONE CLEANING EACH AIR INTAKE AND DUCT HE MADE SURE THE AREA IS CLEAN. EVEN WHEN HE WAS TAKING THE AIR INTAKE COVERS OFF HE MADE SURE THE PAINT DOES NOT PEEL OFF. CUSTOMER SERVICE QUOTED ME $275 BUT THE TECHNICIAN GAVE ME FEW DISCOUNTS AND THE FINAL BILL CAME TO $170. 2 AIR INTAKES AND 15 OUT DUCTS. TECHNICIAN WAS LATE BY 1 HOUR, BUT THEY CALLED ME TO LET ME KNOW ABOUT THE DELAY. THE JOB TOOK 3 HOURS.
Description of Work: MATT DID AIR DUCT CLEANING, HE WAS GOOD AND KNEW HIS STUFF VERY WELL. KNOWLEDGEABLE TECHNICIANS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$170
DONNA K.
09/2005
5.0
air duct cleaning
+ -1 more
PAT, DAN AND DAVID WERE VERY PROFESSIONAL AND FRIENDLY. OUR HOUSE HAD NOT HAD DUCTS CLEANED IN OVER 12 YEARS. THEY DID AN EXCELLENT JOB AND WENT BEYOND WHAT I THOUGHT THEY WOULD DO. CLEANED VENTS AND GAVE ME AIR FILTERS. THEY LEFT MY HOME AS CLEAN AS THEY FOUND IT. I WOULD HIGHLY RECOMMEND THIS COMPANY.
Description of Work: CLEANED DUCTS AND FURNACE. CHECKED FURNACE, ADDED MICROSAN GERM AND MOLD CLEANER IN DAY LIGHT BASEMENT HOME APPROXIMATELY 2600 SF.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$536
DONNA A.
09/2005
4.0
air duct cleaning
+ -1 more
THE AIR DUCT CLEANING ITSELF WAS $179, I ALSO PAID EXTRA FOR A NEW HIGH QUALITY FILTER FOR THE FURNACE. THEY WERE PROMPT AND IT TOOK UNDER 2 HOURS. I HAD TO HELP MOVE SOME FURNITURE, NOT A BIG DEAL BUT WITH 2 YOUNG CHILDREN IT WASN'T EASY. ALSO, THERE WAS SOME DEBRIS FROM THE AIR DUCTS LEFT ON THE FLOOR, A LITTLE MORE THAN I EXPECTED.
Description of Work: USED SPECIAL PORTABLE MACHINE WITH LONG BRUSH TO CLEAN ALL AIR DUCTS IN HOME. CLEANED INSIDE FURNACE, REPLACED FILTER (AT EXTRA COST).
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
07/2005
5.0
air duct cleaning
+ -1 more
I WAS VERY SATISFIED. I APPRECIATED THE YOUNG MAN'S ATTITUDE AND THERE WAS A SPECIAL IN THE PAPER, THAT IS WHY WE CHOSE HIM AND THEN WE WERE VERY PLEASED WITH HIS SERVICE.
Description of Work: HE CLEANED ALL THE AIR DUCTS AND BLEW OUT THE INTAKES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
COLLEEN S.
06/2005
4.0
heating & air conditioning/hvac
+ -1 more
THE EXPERIENCE WAS VERY GOOD. THE TECHNICIAN ARRIVED AT THE AGREED UPON TIME. HE DID A THOROUGH JOB OF CLEANING OUT ALL DUCTWORK. I WAS VERY SATISFIED.
Description of Work: THEY WENT THROUGH THE ENTIRE AIR AND HEAT SYSTEM AND CLEANED OUT ALL THE DUCTS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Air Duct Cleaning,
Heating and Air Conditioning,
Pet Stores,
Dryer Vent Cleaning
FAQ
Western Exterminator is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Western Exterminator accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Western Exterminator offers free project estimates.
Yes, Western Exterminator offers eco-friendly accreditations.
No, Western Exterminator does not offer a senior discount.
No, Western Exterminator does not offer emergency services.
Yes, Western Exterminator offers warranties.
Western Exterminator offers the following services: Pest Control, Insect Control, Rodent Control, Termite Control, Cockroach Extermination, Ant Control and Bird Control