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Top Notch Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

Local owner-operater with one employee carpet cleaning team serving entire Clark County. For quality insurance James Marsh (the owner) or his employees Justin with 7 year experience will be on every job so you can rest assure we will do our best to get you to become a lifetime customer and not a one time sale. We prides ourselves to give your our commitment to each and every one of our customers, providing unparalleled customer service using the highest-quality van mounted equipment and the very best cleaning agents. James and Justin believes their customers are our greatest asset, and is committed to serving your needs. Go to www.bestvancouvercarpetcleaning.com for more information or an instant online price quote. You can also call or text 360-768-8499.

Business highlights

27 years of trusted experience

Services we offer

Carpet & Furniture Steam Cleaning & Deodorizing

Services we don't offer

Clean High-Rise Condo's.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 451-475 of 649 reviews

Sean S.
05/2008
5.0
carpet cleaners
  + -1 more
James showed up on time. Did a great job. Very affordable for the amount of cleaning done. We will definitely use Top Notch again for our carpet cleaning needs.
Description of Work: Cleaned carpets for Living Room, Family Room, Office, 3 bedrooms, 2 hallways, stairs, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

April W.
05/2008
5.0
carpet cleaners
  + -1 more
Contacted the company & received response right away. Briefly told him number of rooms that I wanted cleaned & he quickly told me it would be $200 -- and maybe less. WOW! I had to ask again: Really? That is half of what I usually spend on carpet cleaning, so I was a little shocked. He arrived on time & took him about two hours to complete 5 rooms and stairs. Very thorough, professional, and my carpets look great! I will definitely hire this man again. Thank you!
Description of Work: Cleaned my carpets in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KATHLEEN D.
05/2008
5.0
carpet cleaners
  + -1 more
The price was for four areas and two halls.
Description of Work: He was excellent and did a much more thorough job than other companies I've used. He was very courteous and nice. He's also better priced than other companies I've used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Beverly B.
04/2008
5.0
carpet cleaners
  + -1 more
James gave me an estimate over the phone and set a date. He arrived on time and did a great job. The Berber carpet in my husbands study needed some extra care and it now looks almost as good as new.
Description of Work: Cleaned carpets in master suite including walk-in closet and master bath, guest room, large study, guest house and three 4x6 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

rhea K.
04/2008
5.0
carpet cleaners
  + -1 more
James was very professional, friendly and remarkably quick. I asked him about cleaning other rugs but was told that those needed special treatment and he wasn't comfortable tackling them. I very much appreciated his honesty. Our wall to wall carpet upstairs hasn't looked this good in years, and his prices are more than fair. I paid much more and received much less from other carpet cleaners.
Description of Work: I had two bedrooms, hall and stairs cleaned. This is a wool carpet, twenty years old, and very overdue for cleaning, with several prominent spots.. James did a wonderful job. This was the first time I used this company, but will definitely use again. The last two times the carpet was cleaned by another provider the stains reappeared within a very brief time. There's no indication that this will happen again. If it does, James assured me that he would return, no charge, to respot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Top Notch Carpet Cleaning
THANK YOU TAKING THE TIME TO WRITE A REVIEW. I'M GLAD YOUR STAINS LOOK LIKE THEY ARE NOT COMING BACK. STILL NO CALL BACKS THIS YEAR.(I BETTER KNOCK ON WOOD.) IF THEY DO GIVE ME A CALL I WILL COME BACK FREE OF CHARGE. I'M NOT PERFECT BUT I DO TRY MY BEST ON EVERY JOB.

Jeanne F.
03/2008
5.0
carpet cleaners
  + -1 more
Mr. Marsh arrived five minutes early - what a treat!!!!! He got his equipment into my basement and cleaned away. I had marked places that I thought needed "extra help" and he assured me that wasn't necessary because he pretreated the entire carpet, not just special places. The work went speedily. Mr. Marsh is extremely pleasant and a great person to have in your home. He cleaned the carpet thoroughly and every stain/spot was removed, including some gum! I definitely will call him again - to clean some unholstered furniture next time. It is nice to have the owner of a company do the work and not have it subbed out. His rate was more than reasonable and there is no wonder that he has such a high rating on Angie's List. Conch fritters!
Description of Work: Deep cleaning carpet which was glued down to my basement floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Top Notch Carpet Cleaning
THANK YOU FOR TAKING THE TIME TO WRITE A REVIEW. I HAD FUN CHIT CHATTING WITH YOU WHILE I CLEAN. IT'S NICE CLEANING FOR SOMEONE THAT LIKES TO TALK AS MUCH AS ME.

Roger P.
03/2008
5.0
carpet cleaners
  + -1 more
James is great. He was on-time for a 7:30 am appointment. He was friendly, polite and totally prepared to go straight to work. We told him about some stains compliments of an elderly cat. He stain treated the entire carpet, just in case. Midway through the job, the truck-mounted cleaning unit shut down because of a burnt-out solenoid. [Hey folks, it happens. Get over it!] He left immediately to get it repaired and returned in under 60 minutes. Out carpets magically became spotless. Furniture was carefully moved, returned to where it belonged and was properly elevated so the carpet could dry. James is the owner-operator of Top Notch, so he takes great pride in a job well done. His fee was fair and a very good value. He's now our official carpet cleaning guy. Call James March at Top Notch Cleaning Cleaning and he'll be your permanent carpet guy also!
Description of Work: Cleaned 3 upstairs bedrooms, upstairs hall with landing and carpeted stairs with a dog-leg landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Top Notch Carpet Cleaning
THANK YOU SO MUCH FOR TAKING THE TIME FOR WRITING SUCH AN AMAZING REVIEW. ALSO THANK YOU FOR BEING SO UNDERSTANDING WITH MY EQUIPMENT BREAKDOWN. PEOPLE LIKE YOU IS THE REASON I LIKE MY JOB SO MUCH.

Barbara B.
03/2008
5.0
carpet cleaners
  + -1 more
The carpet cleaning result is excellent. The carpets are clean and fluffy - look excellent. Exceeded my expectations. Great job.
Description of Work: Cleaned stairs, hallway, and three bedrooms. Carpets had a lot of spots/stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SUSAN F.
03/2008
5.0
carpet cleaners
  + -1 more
I closed on the new home on a Friday. The movers were coming on Tuesday AM, and I wanted to get the carpet cleaned before the furniture was in, but still allow time for it to dry before moving in. That left Friday evening, since I didn't take possession until 5:00pm, or Saturday. James was very accommodating, he said that he would be happy to work late, or come over Saturday, since he didn't live too far away. Friday got away from me a little, so he was kind enough to work on Saturday. He had an appointment with his accountant, but he was coming after that. He was very good at calling me and letting me know about what time to expect him. Very polite and professional, I would recommend him highly. He did a great job, at what I thought was a very reasonable price, in spite of my situation.
Description of Work: James cleaned the basement carpet of the house I recently purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Top Notch Carpet Cleaning
THANK YOU FOR TAKING THE TIME FOR WRITING THE REVIEW. I HOPE YOUR MOVE WENT OK. I'M STILL JEALOUS ON HOW WELL YOUR BASEMENT LOOKS. I WISH MINE WAS DONE THAT NICE.

Bill R.
03/2008
5.0
carpet cleaners
  + -1 more
He was on time, answered all the carpet cleaning questions we had about what he would do and how to take care of spot stains, and the carpet looked almost new when the job was complete.
Description of Work: Cleaned our first floor wall-to-wall carpeting; probably was about 1000 square feet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rachel S.
03/2008
5.0
carpet cleaners
  + -1 more
James arrived exactly on time, and was very professional. He arrived in a nice, lettered van, wearing a company uniform, and immediately presented me with his business card and a magnet to keep on my fridge - nice touch! He toured the home with me and asked if there was any additional concerns before he got started. I let him do his work and he was efficient and productive. He was friendly but not overly chatty and did a fabulous job on the carpets. They looked great when he left and still great after they dried. They were just slightly damp when he left at approx. 3:30 p.m., but were completely dry by the next morning when we woke up. His price was very good, his service was excellent, and he was able to fit me in on very short notice. My calls to his company were promptly returned and I will definitely use him again in the future. Do yourself a favor and call James for your next carpet cleaning. I know I'll recommend him!
Description of Work: Cleaned all the carpet in my 1335 sq. ft. home prior to it being listed on the market to be sold, including an office, living room, 3 bedrooms, and staircase. I didn't have him move any furniture, but he helped me move some anyway at no charge. He vacuumed first and then cleaned with some sort of extractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Top Notch Carpet Cleaning
THANK YOU SO MUCH FOR SUCH A GREAT REVIEW. I REALLY APPRECIATE IT.

Marie V.
02/2008
5.0
carpet cleaners
  + -1 more
James has been cleaning our carpets for several years and never fails to do great job. He also came to our rescue on a weekend - we had spilled some paint on our light colored family room carpet. We called him to schedule an appointment the next day - he came right over (it was Sunday). We definitely recommend him!
Description of Work: James thoroughly cleaned our living room, dining room, hallway and family room carpets, including treating stains and high traffic areas. (We had moved some furniture and he cleaned around quite a bit of other furniture.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from Top Notch Carpet Cleaning
THANK YOU FOR YOUR GOOD REVIEW. SORRY I HAD A PUNCTUALITY PROBLEM WITH YOU. TO KEEP PRICES LOW I DON'T GIVE IN HOME ESTIMATES. I TRY TO GIVE CUSTOMERS FIRM APPOINTMENT TIMES BECAUSE I KNOW YOUR TIME IS VALUABLE. BUT IN SOME CASES CLIENTS ADD A ROOM OR TWO OR THE CARPET IS MORE DIRTY THAN I THOUGHT IT WOULD BE. SOMETIMES IT CAN GO THE OTHER WAY AND I CAN BE AHEAD OF SCHEDULE. SO END OF THE DAY APPOINTMENTS MY TIMES HAS MORE OF A CHANCE BEING OFF. I ALWAYS TRY TO CALL WHEN THIS HAPPENS BUT ONCE IN A WHILE I FORGET TO WRITE DOWN THE PHONE NUMBER WHEN THE CUSTOMER MAKES THE APPOINTMENT. I THINK THAT IS WHAT HAPPENED IN THIS CASE. SORRY THIS HAPPENED TO YOU.

Angela J.
02/2008
5.0
carpet cleaners
  + -1 more
James is awesome! He is the owner/operator and his work is Top Notch. No pushy sales. The last few companies I have used tried to up sell me on all these special "enzymes" and other things for a lot more money once they got in the door but not with James. He's truly an honest guy who won't pressure your wife when you're away or sell you something you don't need. He's fast and careful too! Thanks James!!
Description of Work: Steam cleaned 6 rooms, 1 stairs, 2 rugs in my 1908 SE Portland home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

RON & JUDY C.
02/2008
5.0
carpet cleaners
  + -1 more
Owner/operator arrived on time and got to work. He performed the job in a timely manner, with a pleasant personality, and did a wonderful job. He exceeded our expectations and the price was great, too.
Description of Work: Owner/operator did a wonderful job at a great price. He was pleasant, quick and very informative. We will hire him again when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Cristina C.
01/2008
5.0
carpet cleaners
  + -1 more
I was fascinated with how efficient he was, he came right on time, got right to it and did an outstanding job. I didn't even know my carpet was that dirty, when he was done it was whiter than I thought it was! I really like James personality. He is positive and very professional.
Description of Work: I called Top Notch and James the owner gave me an idea of what I would pay for his service over the phone, we scheduled a date for him to come over, so he came and left my carpet like new and was in and out in no time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TESSA W.
11/2007
5.0
carpet cleaners
  + -1 more
Carpets look great, friendly, on time, accommodating!
Description of Work: Cleaned carpets in our 2 story, 1600 sq ft house, no moving of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

NANCY W.
11/2007
5.0
carpet cleaners
  + -1 more
He did a great job. Arrived a bit early and handled all spot treatment perfectly, charge was exactly as estimated over the phone. Great price and great job!
Description of Work: Cleaned 2 bedrooms, hallway, area rug and several access areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SHELLY L.
10/2007
5.0
carpet cleaners
  + -1 more
I was extremely pleased with the service and finished product. James was very pleasant and customer service oriented. He arrived promptly at 8am as arranged, and gave me the option to use a chemical treatment or "green treatment" which I had not expected. Since I have cats, I chose the "green" treatment. He completed the work in 90 minutes, and my carpet and chair looked nearly brand new again.
Description of Work: James cleaned the carpet in my living room, bedroom, office, and hallway. He also cleaned the upholstery on a chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JEANNE F.
10/2007
5.0
carpet cleaners
  + -1 more
I am very pleased. Six months later my floors still look good- no tracking, no spots reappearing & carpet still looks brand new. This tells me that they used good products and that they didn't over use their cleaning products.
Description of Work: They cleaned my carpet, they were right on time. I live in a condo, 5 floors up. They quickly brought the cleaning hoses up from my deck. They moved furniture as they cleaned. They were very efficient. I have white carpet, and it looks brand new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ERIN F.
10/2007
5.0
carpet cleaners
  + -1 more
He was responsive, professional and quick. He did a great job!
Description of Work: He cleaned our partial basement carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

CHRISTINA P.
10/2007
4.0
carpet cleaners
  + -1 more
They showed up a little late so we had to wait for them but besides that, he did a great job.
Description of Work: They cleaned two rooms, a hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

SARI P.
10/2007
5.0
carpet cleaners
  + -1 more
James gave me an estimate over the phone and was able to fit me in that same week. The day of our appointment, I had a family emergency and had to reschedule. This was a Wednesday and I had an event on the following Sunday for which I needed the carpets cleaned. James was able to reschedule the job for that Friday, thereby meeting all my needs. He and his assistant took extra time in areas that needed it. James even removed some padding from a closet for me as my cat had destroyed it and, as he pointed out, no one actually walks in a closet. All in all, we couldn't be more pleased!
Description of Work: Cleaned carpets in 3 rooms and hall (Living Room, Formal Dining Room, Formal Entry).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DIANA B.
10/2007
5.0
carpet cleaners
  + -1 more
The carpets look great! The price was very good and I will use his service again.
Description of Work: James came and cleaned the carpets in the living room, dining room, 4 bedrooms, bath, hall, and one area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Susan K.
10/2007
5.0
carpet cleaners, upholstery cleaning
  + 0 more
James was very nice to deal with on the phone in person. He was honest and didn't try to sell me extras when he arrived. He was on time and got the job done quickly and professionally. I felt comfortable with him in my home and I thought he did a great job of cleaning our wall-to-wall carpeting as well as two pieces of furniture. In addition, I thought his price was very fair.
Description of Work: Carpet cleaning, plus two pieces of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Bruce H.
09/2007
5.0
carpet cleaners
  + -1 more
He called because he was running early and wanted to know if he could come early. The carpets looked great.
Description of Work: James cleaned our living room, dining room, family room and one bedroom. He was very knowledgeable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

12607 NE 13th Way, Vancouver, WA 98684

http://bestvancouvercarpetcleaning.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Top Notch Carpet Cleaning is currently rated 5 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Top Notch Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Top Notch Carpet Cleaning offers free project estimates.
Yes, Top Notch Carpet Cleaning offers eco-friendly accreditations.
No, Top Notch Carpet Cleaning does not offer a senior discount.
No, Top Notch Carpet Cleaning does not offer emergency services.
Yes, Top Notch Carpet Cleaning offers warranties.
Top Notch Carpet Cleaning offers the following services: Carpet & Furniture Steam Cleaning & Deodorizing
Clean High-Rise Condo's.

Contact information

12607 NE 13th Way, Vancouver, WA 98684

http://bestvancouvercarpetcleaning.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM