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Top Notch Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

Local owner-operater with one employee carpet cleaning team serving entire Clark County. For quality insurance James Marsh (the owner) or his employees Justin with 7 year experience will be on every job so you can rest assure we will do our best to get you to become a lifetime customer and not a one time sale. We prides ourselves to give your our commitment to each and every one of our customers, providing unparalleled customer service using the highest-quality van mounted equipment and the very best cleaning agents. James and Justin believes their customers are our greatest asset, and is committed to serving your needs. Go to www.bestvancouvercarpetcleaning.com for more information or an instant online price quote. You can also call or text 360-768-8499.

Business highlights

27 years of trusted experience

Services we offer

Carpet & Furniture Steam Cleaning & Deodorizing

Services we don't offer

Clean High-Rise Condo's.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 301-325 of 649 reviews

Molly M.
11/2012
5.0
carpet cleaners
  + -1 more
I called Top Notch and Immediately reached James. We set a date to have our rugs cleaned the following week. Jame came out the next week at our exact appointed time. James is very friendly and easy to talk to. We decided on what part of the house we wanted to have cleaned. James did exactly what we asked for and finished in a prompt amount of time. We had our rugs cleaned 3 years ago by another company and this time they look better than the time before. It is incredible the difference. James is very fair and hard working. We will use him again.
Description of Work: We asked Top Notch Carpet Cleaning to clean our carpets in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Margaret B.
11/2012
5.0
carpet cleaners
  + -1 more
James is an incredibly nice person who did an excellent job on our dirty, light-colored carpets. They had never been cleaned before and now they look like new again. He also cleaned an area of our basement carpet on which a puppy had urinated. He worked VERY hard to remove the odor, and succeeded. James squeezed us in so the carpet would be clean before an open house (we had just put our house up for sale), even working late on a Friday night so he could help us out. I invited him back to clean other carpets the next week, he'd done such a good job. Highly recommended. Note: I put a question mark by the price, because my husband paid for it and I'm not sure what it came to. But it was reasonable.
Description of Work: Cleaned light-colored wool carpet in our master bedroom and closet. It had never been cleaned before. He also cleaned basement carpeting that had dog pee odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANET B.
11/2012
5.0
carpet cleaners
  + -1 more
The experience was excellent from beginning to end. Our carpet is older and had a few areas that needed extra attention. James was very friendly and professional. Everything that he said he could do/not do was right and honest. Because of a previous job he was running 15min. late and called ahead of time to let me know. Exactly 15min. later James was at my front door. I can think of nothing that he should have done in addition or differently. My carpets look wonderful!
Description of Work: We had our carpets cleaned throughout the house, both upstairs and down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Wayne W.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
James has been cleaning our carpets for several years and as usual did an outstanding job. He is very profession and through. We would never use anyone else even if were less money because there is cleaning and there is cleaning. James does the best job and you don't have to worry about him missing a spot or having something come back the next day. He always leaves everything spotless. You can never go wrong using Top Notch Carpet Cleaning he is the best.
Description of Work: James cleaned our carpets and a did a quick clean on our furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jon S.
11/2012
5.0
carpet cleaners
  + -1 more
The cost was even less expensive than expected. The work was done exactly as expected, no problems, no surprises. It's cleaner now than it's ever been.
Description of Work: Steam cleaned 2 bedrooms and one area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DAN M.
11/2012
5.0
carpet cleaners
  + -1 more
I called to set an appointment. The best day for my schedule happened to fall not only on a Sunday, but a holiday. He said he would do the job then and didn't charge any more. He came on time and cleaned the carpet, explained to me about drying and when we could walk on it. He was efficient and the bill was what he quoted.
Description of Work: Cleaned carpet in living room dining room and long hall. The carpet was a mess as it hadn't been professionally cleaned in over 30 years. When Mr. Marsh was done the transformation was amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Carrie R.
11/2012
5.0
carpet cleaners
  + -1 more
Service was excellent. Our carpet had quite a few stains and he did a great job. We had 3 very large bedrooms, staircase and hallway cleaned.
Description of Work: This is the second time we have used Top Notch Carpet Cleaning and James is the best. He is professional, reasonably priced and does an exceptional job. We have multiple pets and he pretreats the carpet for stains and odors. There is no upselling. The price he quotes is what you pay. This is the first time we have ever used the same carpet cleaner more than once and we will continue to use him in the future and recommend him to our friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diane P.
11/2012
5.0
carpet cleaners
  + -1 more
Went great! James was very quick to respond, even on his day off. I scheduled an appt for 2 weeks out (my preference, I think he would have been available sooner, he's very accommodating). Day of our appointment he showed up on time, explained to me what he thought he could do for me and went to work. A visiting guest had tracked big, muddy footprints on my almost white living room carpet over 2 years ago. I had attempted to emergency spot clean it and a previous carpet cleaner had cleaned it shortly thereafter but it came right back. James was not sure he could do better and warned me it could come back. I've waited 2 weeks to report in. No stains! The muddy footprints are finally gone and don't appear to be coming back. I am so pleased! Now I don't have to replace the carpet just yet. I would highly recommend James. He has a great customer service attitude and does a great job at a reasonable price.
Description of Work: James cleaned 5 rooms of carpets and stairs. Purchased Angie's List Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Devon W.
11/2012
5.0
carpet cleaners
  + -1 more
I reached James right away and he was able to come do the job the very next day. He called to let me know he was ahead of sched. and if it worked for me he could arrive an hour before our preset time which worked well for me. He reviewed the area to be cleaned and offered to include a hallway and to clean a carpet runner at no extra cost. He went right to work and when done the carpet looked great. He even asked if I would like scented freshener applied at no cost....I declined as I am sesitive to them but was so greatful he asked first.James was delightful and did a fine job, I will call him for future cleaning.
Description of Work: carpet cleaned in livingroom and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

BETH H.
11/2012
5.0
carpet cleaners
  + -1 more
Wow, is all I can say! He was able to come out within a couple days, he was on time and professional. My rental had 6 years with two large dogs and was extremely stained and dirty. The bid was for $110 to do a 700sf house but after the cleaning he was not happy with the results so only charged me half! The carpet was so extremely soiled with ground in dirt in the carpet and pad, he just couldn't get the dirt out. The carpet had to be replaced, but he was able to get out huge mounds of candle wax and disgusting stains, unfortunately, it was impossible to get out all the ground in dirt down thru the pad. The carpet looked great to me on the surface, he was nothing short of a miracle worker. I will use him again and again - and you should too!
Description of Work: Steam cleaned carpet in 3 small rooms .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

SCOTT E.
11/2012
5.0
carpet cleaners
  + -1 more
We had a great experience, and will hire them again for our new house that we're moving to. James and his son thoroughly cleaned our carpets in hallway + 2 rooms. They arrived early and immediately got to work. Unlike some other companies, they did not require us (or charge us) to move large furniture (they did ask us to move smaller items off the carpet before they arrived). They were very thorough, and the carpets looked great when they were done. Our only regret was not getting them cleaned sooner (we won't make that mistake in our new house). They quoted $110 (per their Angie's List price), but only charged us $100 becuase he said it took him less time than expected. I'm not used to being so pleasantly surprised.
Description of Work: Cleaned our family room, bonus room, and hallway carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DAWN R.
11/2012
5.0
carpet cleaners
  + -1 more
Excellent. James was punctual and professional.
Description of Work: I called James on Monday, explaining that we needed to have the carpets cleaned. They needed it, but the pushing factor was the dog being sprayed by a skunk. He was able to work us into his schedule for the next day and was able to pick up a special rug cleaner solution that was specific to skunk odor removal. He was very friendly and punctual. I would highly recommend James!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

SONDRA J.
10/2012
5.0
carpet cleaners
  + -1 more
I needed our carpets cleaned for our rental house done asap so that the new renter could move in. James worked us into his schedule the next day and took the time to do a thorough job in each room. We have used this company several times before and have always been very please. He is always punctual, efficient and very pleasant to work with; we will definitelycontinue to to use Top Notch Carpet Cleaning!
Description of Work: Cleaned 4 rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Lisa W.
10/2012
5.0
carpet cleaners
  + -1 more
James returned my call for an estimate in a timely manner. He schedules service on weekends, which is very helpful. He showed up right on time. He is professional, pleasant, knowledgeable, and a very hard worker. He cleaned under The carpets looked fanstastic! He uses high power blowers in the areas you want dry first and those areas were dry before he left. The other areas dried quickly after he left. From beginning to end, this was an excellent experience and I would highly recommend Top Notch Carpet Cleaning.
Description of Work: Cleaned carpets on two floors, plus stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Amy K.
10/2012
5.0
carpet cleaners
  + -1 more
This is the second time I've used this company to clean my carpets. James was very easy to schedule with, was punctual, professional, and reasonable. My carpet turned out perfectly and I won't hesitate to call James again when my carpets need cleaning! The cost was below what I estimated and didn't take him long to do the job well. I would highly recommend Top Notch!
Description of Work: James cleaned 2 rooms and a hallway, including some puppy accidents on the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Terry T.
10/2012
5.0
carpet cleaners
  + -1 more
Great job this morning James ~ Thank you!
Description of Work: *

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

ANNETTE L.
10/2012
5.0
carpet cleaners
  + -1 more
In addition to the above description, I would like to add another plus for James. He helped me with the last bit of vacuuming because the belt on my vacuum broke just minutes before he arrived, and I was unable to finish the vacuuming, as required before the shampoo was done. Again, we were excited to have a brilliantly clean and bright carpet once more! Thanks, James!
Description of Work: Our carpet hadn't been cleaned for several years, and with a dog and 2 cats, it was time! James arrived on time and proceeded to clean the living room and dining room, plus two short hallways. He has been here several times before,, and he knew exactly what this would entail. He provided his own water supply from the tank on his truck. He worked quickly and carefully, lifting an easy chair and the couch, and placed styrofoam pads underneath the legs. When he was finished about an hour later, the carpet would probably need to dry for 24 hours, and we understood this from the beginning, so it was not a problem. We would like to have him back again and again. He is that good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Top Notch Carpet Cleaning
Thank you so much for writing a review. I really enjoy reading all the reviews I get. :) I also wanted to tell everyone that our typical dry time is 8 hours. There's also a good chance I can get 2 or more rooms dry before I leave when I use airmovers on bigger jobs. (5 or more rooms) Once in a while if carpets are really soil or plush dry times can take longer. This only happens about 10 percent of the time and I do tell the customer before it happens. I rather flush out the carpet fibers really good for a better clean than to go over lightly for a faster dry time.

Clyde M.
09/2012
5.0
carpet cleaners
  + -1 more
James arrived promplty, even a bit ahead of schedule. He helped us move a big chair and a couple of nightstands. Then proceeded to clean the carpets in his usual competent fashion. He left after about two hours.
Description of Work: We have used James since Oct. 2006. He is very good, is willing to discuss his work, and wants his customers to be completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

LAURA R.
09/2012
5.0
carpet cleaners
  + -1 more
Excellent. I needed to change the date and James was very accommodating and responsive to my calls. He was efficient and professional and left our house with clean and fresh smelling carpets.
Description of Work: Cleaned carpets - living room, large hallway, two bedrooms and a bedroom closet/dressing room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Robert B.
09/2012
5.0
carpet cleaners
  + -1 more
Smooth as silk. Went great! He brings his own water, so you don't have to supply a hose spigot.
Description of Work: use this guy to clean your carpets. Super fast response to my original email, punctual, polite, professional. The job he did on our carpets is amazing, we have three kids and two dogs- our carpets were very dirty. He got them so clean, I was amazed. Way better than big companies I've hired to do our carpets. He even went over our family room twice to make sure he did it as well as possible. He also explained that some stains may come back as they may be in the pad, which made sense and I appreciated his honestly. Will always hire this company from here on out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert S.
08/2012
5.0
carpet cleaners
  + -1 more
Pretreated badly stained carpet, eliminated most of the cigarette odor.
Description of Work: Came when he said he would, made badly stained light blue carper look like new. Seemed to be very knowledgeable and gave me good recommendations for cigarette odors. Good price. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Steve H.
08/2012
5.0
carpet cleaners
  + -1 more
Had Jim come out & clean the carpets in my rental house. Jim was scheduled to be at my rental house at 9 AM & showed up right on time. He then cleaned the hallway carpet, a large number of stairs, a bedroom carpet & a area rug. The area rug had a very large dark stain in it, which Jim was able to get clean. I thought he did a great job for a very reasonable price. I would definitaley use his service again.
Description of Work: Had stairs, hall way, bedroom and an area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

wayne M.
08/2012
5.0
carpet cleaners
  + -1 more
James is a wonderful, professional serviceman. This is the second time we have used him, and we will use him again. His price was excellent. He worked hard and was pleasant. Great Job!!
Description of Work: Clean all carpets in 3200 sq ft home, including stairs and pet (puppy) stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tracy G.
08/2012
5.0
carpet cleaners
  + -1 more
As always, James did a great job. He's gotta be the hardest worker in the industry!
Description of Work: Cleaned all carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Judith S.
08/2012
5.0
carpet cleaners
  + -1 more
Excellent job - totally satisfied with the result
Description of Work: Cleaned living room, hallway, three bedrooms, master bath & closet -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Contact information

12607 NE 13th Way, Vancouver, WA 98684

http://bestvancouvercarpetcleaning.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Top Notch Carpet Cleaning is currently rated 5 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Top Notch Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Top Notch Carpet Cleaning offers free project estimates.
Yes, Top Notch Carpet Cleaning offers eco-friendly accreditations.
No, Top Notch Carpet Cleaning does not offer a senior discount.
No, Top Notch Carpet Cleaning does not offer emergency services.
Yes, Top Notch Carpet Cleaning offers warranties.
Top Notch Carpet Cleaning offers the following services: Carpet & Furniture Steam Cleaning & Deodorizing
Clean High-Rise Condo's.

Contact information

12607 NE 13th Way, Vancouver, WA 98684

http://bestvancouvercarpetcleaning.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM