Local owner-operater with one employee carpet cleaning team serving entire Clark County. For quality insurance James Marsh (the owner) or his employees Justin with 7 year experience will be on every job so you can rest assure we will do our best to get you to become a lifetime customer and not a one time sale. We prides ourselves to give your our commitment to each and every one of our customers, providing unparalleled customer service using the highest-quality van mounted equipment and the very best cleaning agents. James and Justin believes their customers are our greatest asset, and is committed to serving your needs. Go to www.bestvancouvercarpetcleaning.com for more information or an instant online price quote. You can also call or text 360-768-8499.
James showed up promptly, explained what he was going to do and got started right a way. One of the rooms I doubted he was going to be able to get clean. The carpet had make-up and other types of stains so bad, I had already been to the carpet store to look for carpet. James got every single stain out of the carpet. I was shocked! His work was good and I trusted him to do exactly what he said he would do and he didnt try to upsell me a bunch of add on items ( like other carpet cleaners in the past). I would definately hire James again!
Description of Work: Bought an Angies List Big Deal to have 6 rooms carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Jose R.
03/2013
5.0
carpet cleaners
+ -1 more
After getting our keys to our new house we were excited about getting all moved in until we discovered all of the cleaning that had to be done before our furniture was delivered. I was able to find James from Top Notch and not only was he able to find time that same day but he was very accommodating to my schedule and friendly in the process of getting the work done.
Description of Work: James was able to, on very short notice, clean all of the carpeted areas of our new home before our furniture was delivered out of storage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Pat and Jack P.
03/2013
4.0
carpet cleaners
+ -1 more
Jim showed up on time and cleaned three areas of our carpet, including the stairs. He removed all the stains to my satisfaction. He was very professional.
Description of Work: Jim cleaned three areas of my carpet. He removed all the spots and that was great. My only concern was that he was pretty fast and I felt that he could have taken a bit more time. I will definitely use Top Notch Carpet Cleaning again. Pat
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
SUSAN H.
03/2013
5.0
carpet cleaners
+ -1 more
James did an outstanding job with our whole house. He was punctual, efficient and highly skilled. The carpets had not been cleaned in 3 years, and now they look brand new. We will continue to use Top Notch on a regular basis.
Description of Work: James cleaned all the carpets and three flight of stairs in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rebecca L.
03/2013
5.0
carpet cleaners
+ -1 more
It was great. We used the Big Deal for all 8 areas of carpet, and it covered the entire house. He may have even done more than we thought he would. It was awesome. It was really nice. We did it right before we moved in. We thought we were going to have to replace some areas of carpet, and thought it was a lost cause. He came in and made it look much better, better than acceptable.
Description of Work: We bought a Big Deal for 8 areas of carpet cleaning for 239.80.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239.8
Kenneth R.
02/2013
5.0
carpet cleaners
+ -1 more
Didn't have to lift a finger!
Description of Work: Cleaned 10 year old carpets,as best as possible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Paul H.
02/2013
5.0
carpet cleaners
+ -1 more
These folks are THE BEST. Punctual, professional, and extremely capable. Much better than previous carpet cleaners that charged almost 3 times the price!!!
Description of Work: Excellent carpet cleaning. They got a stain out that the previous much more expensive cleaners could not get out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
keith Y.
02/2013
5.0
carpet cleaners
+ -1 more
They were fast, effective, and carpet looks great.
Description of Work: A very professional carpet team, came to our home and cleaned our carpets. We have a dog and while there were no stains, we have no pet odors now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
B K.
02/2013
5.0
carpet cleaners
+ -1 more
I have 2 dogs and as a result my light colored, now 15 year old carpet gets a lot of abuse. Top Notch Carpet Cleaning did an outstanding job leaving me with carpets that looked like new again. I purchased a deal through Angie's List based on the superior ratings and comments of other satisfied clients. The owner James, was very responsive in scheduling an appointment, was on time, professional and got the job done quickly. I will be definitely be using Top Notch again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
$168
Mark P W.
01/2013
1.0
carpet cleaners
+ -1 more
Didn't happen. He did not want the job. As I was trying to talk to him he hung up.
Description of Work: Called to ask for rug cleaning
Rating Category
Rating out of 5
Response from Top Notch Carpet Cleaning
This is a huge miss understanding. I remember talking to you and you had a small area rug to be clean. Because it was water stain and I didn't feel confident that I could get it clean I referred you to Alameda Carpet Cleaning. They have a implant operation and are pretty close to your house. I also remember chit chating with you for about 10 minutes. Im sorry you felt like I hang up on you. On my end that was not the case. I work super hard to get all A's on all of my reviews. At the present time I have more total reviews than any other company in the Portland Market and secound down the list for current reviews. Please don't let one bad review make you not want to call me. Because on every job I do my best to make you a custumer for life.
James W.
01/2013
5.0
carpet cleaners
+ -1 more
Was not feasible to use service.
Description of Work: This is a truck mounted service. Such services are not practical for most high rise condos. I live in such a condo. They refunded my money.
Rating Category
Rating out of 5
Mary D.
01/2013
5.0
carpet cleaners
+ -1 more
This is the second time I have used this company and couldn't be more satisfied with the experience. The owner/operator answered the phone himself and I was able to schedule an appointment during that first call for just a few days out. Arrived promptly and got right to work. Very easy to talk to and there is no high-pressure sales. Just a good job, as expected.
Description of Work: Cleaned basement carpets after water damage and also upstairs just because they were dirty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Susan P.
01/2013
4.0
carpet cleaners
+ -1 more
Great job. Carpets were very soiled due to aging dog who had many accidents. Odor was removed and carpets and rug looked great. Very thorough and professional.
Description of Work: Carpets cleaned and deodorized in 4 rooms (3 bedrooms and family) and a large area rug. Pre-treatment for pet stains.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Top Notch Carpet Cleaning
Thank you so much for writing a review. Custumers like you who leave a review is the reason I stay busy. :) I just wanted to tell everyone that since I charge all Angies Custumers the same coupon price and don't charge extra for pet deodorizer your price should have been around $150.00. I must have cleaned your furniture, or since the job was a few months ago you was not exactly sure on the price.
Loren P.
01/2013
5.0
carpet cleaners
+ -1 more
The work was performed in a timely manner. Return calls and appointments were punctual.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Nicole A.
01/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
We were extremely pleased with Top Notch's services. They were on time and affordable. When I mentioned I wanted the nursery's carpet cleaned they offered me a special "green" cleaner. We used this on all three rooms. We were amazed at how well it worked. We will be calling them the next time we need carpets or upholstery cleaned!
Description of Work: Top Notch cleaned three rooms with carpet as well as our micro fiber couch and chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Susan W.
01/2013
5.0
carpet cleaners
+ -1 more
One of the only carpet cleaners I talked with who would come out on a weekend day. He was prompt, did more than he was asked to do, and his prices were reasonable. I would definitely use him again
Description of Work: Cleaned the carpets in my row house: steps to 2nd floor and 2nd floor rooms.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HENRY I.
01/2013
5.0
carpet cleaners
+ -1 more
James scheduled me within about 24 hours of the time I called. He showed up promptly and did a beautiful job on my somewhat worn carpets, making them look like new. He was friendly and courteous, even around the busy holiday period. I recommend him highly.
Description of Work: Cleaned two rooms and a flight of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Lin F.
01/2013
5.0
carpet cleaners
+ -1 more
OMG this company is amazing! I called them today, they came within an hour, and in another hour had my carpet cleaned and were gone. Friendly, courteous, and great customer service. Will definitely use them again!
Description of Work: Cleaned wall-to-wall carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Sara M.
01/2013
5.0
carpet cleaners
+ -1 more
Great! Very accommodating.
Description of Work: Very pleased. We are moving into a new home that has all white carpet. James did a fantastic job on short notice. His price was very fair. I will use his company again and again. (white carpet throughout the house) :)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Debbie W.
12/2012
5.0
carpet cleaners
+ -1 more
When we called to make the arrangements, he spoke with me until all of my questions were answered. He assured me that if he didn't do a good job, he wouldn't charge for his work. The day of our service he was scheduled to arrive at 10:30, but when another customer had to cancel at the last minute, he called to see if we were interested in having him come sooner. He arrived promptly, protected our hardwood entry prior to bringing in their hoses and equipment, and was wonderfully efficient and professional. He had us inspect his work, and pointed out a couple of spots that were greatly improved but not gone (28 year old carpet). We were impressed! James knows his business, and is refreshingly honest.
Description of Work: James and his helper cleaned our 28 year old carpeting in a master bedroom, walk-in closet, hallway and stairs, as well as several area rugs with his steam cleaning system. Remarkably, he was able to remove old oil stains that came from a treadmill. This is the second time we've hired him. He is committed to customer service, and it shows!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jazzmin L.
12/2012
5.0
carpet cleaners
+ -1 more
James was fantastic! I called him to get advice about attempting to reclean vs having to replace a carpet with multiple cat urine stains in a newly vacant rental house. He suggested in order to determine the extent of the damage, going over the carpet, in the dark, with a black light to identify where the stains were and marking them with blue painters tape. I did this myself as he informed me it would save me a lot of money. After finding way more spots than anticipated, I called him back to discuss. Although it appeared it might be more than could be resolve with spot treatments, we scheduled a time for him to come over. He was prompt, courteous and professional. I asked him about an Angies list deal I had seen a couple weeks prior that I couldn't find on the site anymore. He wasn't sure why it wasn't there, but would still honor the same price. He mentioned it might take a while to sniff out all the spots I marked (about 30 per room) to ensure they were infact urine vs other stuff. So my 6 year old and I joined in sniffing spots and removing tape where pet treatment wasn't needed. It ended up being way fewer spots than it looked like. James suggested since the carpet was still in really good condition aside from a number of stains that I not replace it if I was going to allow renters with pets again. Saved a bunch of money, kept my son very entertained, and the carpet looks way better. Thanks James!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
David B.
12/2012
5.0
carpet cleaners
+ -1 more
James was right on time, easy to work with --- scheduling was fast and easy! Very friendly and professional service --- we really appreciate the job James did for us!!! Would use him again anytime!
Description of Work: Carpets in living room, family room and stairway were cleaned --- James did a great job! James was on time, very friendly and professional --- would use him again! Recommend this company w/o reservation!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
SUE W.
12/2012
5.0
carpet cleaners
+ -1 more
Super easy to make an appointment. James was even a little early. He cleaned up stains that I didn't think would come out, but sure enough he got them out. He's a dream of a professional: easy to make appointments, on time, does what he says he's going to do, he's neat and tidy and has a great smile. Others should take lessons from his skill and professionalism.
Description of Work: James cleaned three areas: around furniture in a bedroom, stairs, and an entry rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
mina M.
12/2012
5.0
carpet cleaners
+ -1 more
James had worked hard to clean my dirty carpet which was neglected with years of dirts accumulated from misuse of previous owner. I had to eventually replace the carpet, but he did nice job to clean them.
Description of Work: deep carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
melody R.
12/2012
5.0
carpet cleaners
+ -1 more
I called Jason and asked if he could come in just two days to clean our carpet. He had an opening. He did a fantastic job! Called me at work to tell me he was at our home to start the job. Called when he was finished. He left bottle of spot cleaner for us at no charge. Again, fantastic job!! Thank you, Jason :)
Description of Work: Basement carpet and stairs shampooed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Top Notch Carpet Cleaning
Thank you so much for taking the time to write me a review. I know you are super busy because you were moving. I just wanted to tell everyone that reads this she must have heard my name wrong on the phone it's James not Jason. I do all the jobs myself with an exception of once in a while my son comes with me and helps out when he has a break from college. Thank you again for leaving a review. I look forward on reading everyone I get. :)
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Top Notch Carpet Cleaning is currently rated 5 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Top Notch Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Top Notch Carpet Cleaning offers free project estimates.
Yes, Top Notch Carpet Cleaning offers eco-friendly accreditations.
No, Top Notch Carpet Cleaning does not offer a senior discount.
No, Top Notch Carpet Cleaning does not offer emergency services.
Yes, Top Notch Carpet Cleaning offers warranties.
Top Notch Carpet Cleaning offers the following services: Carpet & Furniture Steam Cleaning & Deodorizing