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Top Notch Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

Local owner-operater with one employee carpet cleaning team serving entire Clark County. For quality insurance James Marsh (the owner) or his employees Justin with 7 year experience will be on every job so you can rest assure we will do our best to get you to become a lifetime customer and not a one time sale. We prides ourselves to give your our commitment to each and every one of our customers, providing unparalleled customer service using the highest-quality van mounted equipment and the very best cleaning agents. James and Justin believes their customers are our greatest asset, and is committed to serving your needs. Go to www.bestvancouvercarpetcleaning.com for more information or an instant online price quote. You can also call or text 360-768-8499.

Business highlights

27 years of trusted experience

Services we offer

Carpet & Furniture Steam Cleaning & Deodorizing

Services we don't offer

Clean High-Rise Condo's.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 251-275 of 649 reviews

ANNE M.
06/2013
5.0
carpet cleaners
  + -1 more
It turned out great! I was very pleased with the results!
Description of Work: They cleaned carpets of 3 rooms for $99.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Geoffrey S.
06/2013
5.0
carpet cleaners
  + -1 more
Fantastic work! Norman was excellent and did a great job on our carpets! Quick and efficient.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diane P.
06/2013
5.0
carpet cleaners
  + -1 more
James is always so quick to respond. If he doesn't answer the phone himself, he calls right back. He must be cleaning carpets with one hand and holding the phone in the other! He always accommodates my schedule and his prices are always reasonable. Great customer service. And he does good work. I'm a real estate agent and use him for my own home as well as my clients. Recommend him highly!
Description of Work: Cleaned carpets in vacant 800 sq ft 2 bedroom condo for move out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert A.
06/2013
5.0
carpet cleaners
  + -1 more
Jim and his son arrived as scheduled and cleaned all carpets in residence prior to our moving in furniture. Had some very significant stains that they worked very hard to remove. Very professional and explained what they were doing while clearning and even went over several areas additional times to ensure carpet was a clean as possible.
Description of Work: Cleaned all carpets in residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Julie G.
06/2013
5.0
carpet cleaners
  + -1 more
Our carpets look way better than I expected. I bought the special 6 rooms for $198. What an amazing value and the carpets look cleaner than they have in years! James & his son were on time, courteous, worked efficiently & within the timeline James had given me on the phone. I will use him again every time I need my carpets cleaned and I highly recommend Top Notch Carpet Cleaning to anyone in the area looking to get their carpets cleaned!
Description of Work: James was on time and did exactly what he promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CAROL M.
05/2013
4.0
carpet cleaners
  + -1 more
They were good! The price was excellent, and I would use them again!
Description of Work: They 3 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Diana L.
05/2013
5.0
carpet cleaners
  + -1 more
When I originally called James I had to leave a voicemail message. He was very prompt in returning my call and was extremely polite and courteous on the phone. When I called back to confirm my appointment a few days beforehand there had been a mixup on the time of our appointment but James was very accommodating and was able to schedule us for the same date. He arrived on time and was very pleasant. He did an extremely good job and was able to get a few stains out that I didn't think would be possible to remove. He brought new life to the carpet and my husband and I decided not to replace a few of the rooms he had cleaned because he did such a wonderful job removing the stains. Thanks James!
Description of Work: James cleaned the carpets in our entire home prior to us moving in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Top Notch Carpet Cleaning
No thank you! I really appreciate you and everyone else for leaving a review. Because without costumers like you, there would not be a Top Notch Carpet Cleaning. :)

Caryn B.
05/2013
5.0
upholstery cleaning
  + -1 more
Fast, efficient and good cleaning of sofa. Got Angie's List coupon.
Description of Work: Clean sofa that had been in storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jason B.
05/2013
5.0
carpet cleaners
  + -1 more
We had called James to confirm the number of rooms and total cost before he came out to do service. James quoted us over the phone 6 rooms at $168.00. Once he showed up to our new home he said that it would be another $25.00 to do the stairs. Overall he did a great job and we would use his services in the future.
Description of Work: James cleaned the carpets for our new home before we took possession.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Jason G.
05/2013
5.0
carpet cleaners
  + -1 more
James was on time, had a fantastic attitude, and did a superb job. I can't believe how great the carpets look. I will use his services in the future.
Description of Work: Cleaned carpets got rid of some pretty major stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Daniel L.
05/2013
5.0
carpet cleaners
  + -1 more
I may be off on the exact date of service, because I believe I've used service again more recently for similar price. James was very friendly, prompt, and professional, and also friendly with my dog, who followed him around a bit. I would definitely use this company again.
Description of Work: Cleaned carpet for three small rooms, which were all pretty beat up by my dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Virginia F.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
James is such a delight to work with. Very good about communication, verifying time of appointment, letting you know if he is running early or late for scheduled appointment. I had him clean the living room and dining room at my Dad's house. It had been years since it had been cleaned, so it was in pretty bad shape. James worked "miracles" getting the black ground in stains around my Dad's chair in the dining room and the path from the kitchen to the living room out! I figured the carpet was ruined but it looks brand new!! He also was able to get 99% of the coffee stains out in front of my Dad's chair in the living room. The carpet turned out much better than I ever thought was possible. Now I know we won't have to replace the carpet (for a while). James had done such beautiful work that I had him come back the following week to clean the upholstery on a sofa and 2 recliners. The sofa came out beautifully! It has a white background and was pretty soiled. James even took before and after pictures. My Dad's recliner, which needs to be reupholstered, is clean and refreshed. The other recliner, my husband and I had bought at an auction, now we know it is clean and looks brand new. I will definitely us Top Notch Carpet Cleaning at my home.
Description of Work: Steam cleaned carpet in large living room and dining room area with extra stain removal. Cleaned a sofa and two recliners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Michele G.
05/2013
5.0
carpet cleaners
  + -1 more
James was great. When I initially called he answered right away, was courteous, gave me and estimate and scheduled a service date. When James arrived on the scheduled date he was friendly, surveyed the couch I was having cleaned and got to work. Before he finished he had me look over the couch and did some touch up in a few areas. The job even came in under his original estimate.
Description of Work: I had an oversized couch with down cushions cleaned. It had never been cleaned before and had several trouble spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Robin L.
05/2013
5.0
carpet cleaners
  + -1 more
My last carpet cleaning experience was not good and I was very hestitate of hiring someone this year. I did not go through Angie's List last year but I have had good luck with other services and would give it a shot. James exceeeded my expectations! He showed up on time, had his own water source and went above and beyond in his service. The carpets were exceptionally clean and dried quickly. When he left, he touched up the entry way rug! I will definitely use his services again and would recommend him to anyone.
Description of Work: Cleaned the carpeting in the entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Earl H.
05/2013
5.0
carpet cleaners
  + -1 more
Arrived on-time and was able to remove marker stains from two different locations.
Description of Work: Carpet Cleaning of 1500 sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

M K.
05/2013
5.0
upholstery cleaning
  + -1 more
Father and son team introduced themselves and came in to set up. Cleaned, treated stains and deodorized a 7 feet sofa. The stains were fairly deep and didn't know what they were. I called as he requested a few days later to report on the stains. They were less but still very visible. He made an appointment to return and retreat the stains. They did come out and I am very grateful that Top Notch was willing to stand behind their service and return.
Description of Work: Cleaned, treated for stains and deodorized 7 foot sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Julie E.
05/2013
5.0
carpet cleaners
  + -1 more
I called Top Notch and they arrived on time and ready to work. James was personable and professional and did a great job. My carpets look amazing! He took out stains without any issue. I will definately call on Top Notch again.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ELIZABETH F.
05/2013
5.0
carpet cleaners
  + -1 more
I found Top Notch on Angie's List. James was able to give me a date of service soonest. He was prompt and arrived on time. He took the time to explain what he would be doing. I was pleased with his professionalism and care about the job. I have a five piece sectional with lots of cushions and pillows that two hairy dogs used to (not any more) sleep on. I didn't have time to pre-clean, James said 'not a problem' and it wasn't. Sectional looks almost new. As for the carpet and stairs, I never expected them to look that good. James even helped me move out the last piece of furniture, a queen bed frame. I will use Top Notch again and will recommend James to friends and family.
Description of Work: Carpet and furniture cleaning. Two rooms and stairs. One large sectional with chaise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

susan M.
05/2013
5.0
carpet cleaners
  + -1 more
James has a great work ethic. He is conscientious and will do his best to accommodate your schedule. EXCELLENT every time!
Description of Work: James came and cleaned some pet stains in my hallway and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Shirley H.
04/2013
5.0
carpet cleaners
  + -1 more
James was prompt and did a great job on my carpets. I had a bad doggie stain and he got it out first try. He said he would come back and work with it but it came out okay. It was a tough one that I had not been able to get it out myself. I am very pleased with his work and will call him again when I need the carpets done.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

SARAH & ROGER F.
04/2013
5.0
carpet cleaners
  + -1 more
James always provides excellent, reasonably priced services. He was at our house for about two hours. He didn't charge full price for the upstairs bedrooms, which are pretty small and full of furniture. Our house is always challenging because we have dogs who occasionally have urine accidents. James does as good a job as anyone possibly could at deodorizing. James is a pleasure to have in the house. We are all glad to see him (people & dogs). One thing that was even more enjoyable this time was the presence of James' likeable assistant, his son Nick. When James and Nick left, the carpet was well on its way to being dry. Full drying takes about 24 hours.
Description of Work: Clean all carpets upstairs and downstairs. Three rooms downstairs and the same upstairs; plus a carpeted stairway, landings, and hall. Use pet deodorizer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Andrea L.
04/2013
5.0
carpet cleaners
  + -1 more
James was quick to respond with an estimate and to schedule an appointment. I appreciated his responsiveness and happy with the completed work. I'll definitely call him again and have him clean my couch too!
Description of Work: Carpet cleaning in 3 rooms plus 3 area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan R.
04/2013
5.0
carpet cleaners
  + -1 more
James was very thorough and got out all the stains. I want to particularly highlight how responsive James was to our request. We called him early this morning and asked if he could help us today. He immediately said yes and showed up exactly when he said he would. He was very pleasant and did his work quickly but very well. I thought the price was very reasonable for the work he did. I wouldn't hesitate to call him again or recommend Top Notch to a neighbor.
Description of Work: Top Notch cleaned difficult pet stains from several areas, including a flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

SU T.
04/2013
5.0
carpet cleaners
  + -1 more
Very polite, professional, he left some very light spots that showed through after the fact, I called back and he guaranteed his work so he will coming back. He was on time exactly.
Description of Work: cleaned the carpet area through the house and took up a nasty wine spill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy S.
03/2013
5.0
carpet cleaners
  + -1 more
James exceeded my expectations. He was friendly, professional and prompt. I called today to schedule an appointment for next week and he was able to come out the same day. I will definitely call him the next time I need my carpets cleaned. He also gave me stain remover to use (I have two cats). Thank you!
Description of Work: Cleaned my stairs and two bedrooms for $99.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

12607 NE 13th Way, Vancouver, WA 98684

http://bestvancouvercarpetcleaning.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Top Notch Carpet Cleaning is currently rated 5 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Top Notch Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Top Notch Carpet Cleaning offers free project estimates.
Yes, Top Notch Carpet Cleaning offers eco-friendly accreditations.
No, Top Notch Carpet Cleaning does not offer a senior discount.
No, Top Notch Carpet Cleaning does not offer emergency services.
Yes, Top Notch Carpet Cleaning offers warranties.
Top Notch Carpet Cleaning offers the following services: Carpet & Furniture Steam Cleaning & Deodorizing
Clean High-Rise Condo's.

Contact information

12607 NE 13th Way, Vancouver, WA 98684

http://bestvancouvercarpetcleaning.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM