Local owner-operater with one employee carpet cleaning team serving entire Clark County. For quality insurance James Marsh (the owner) or his employees Justin with 7 year experience will be on every job so you can rest assure we will do our best to get you to become a lifetime customer and not a one time sale. We prides ourselves to give your our commitment to each and every one of our customers, providing unparalleled customer service using the highest-quality van mounted equipment and the very best cleaning agents. James and Justin believes their customers are our greatest asset, and is committed to serving your needs. Go to www.bestvancouvercarpetcleaning.com for more information or an instant online price quote. You can also call or text 360-768-8499.
James and Nick cleaned both a large carpet and stairs. They were friendly, called ahead and actually arrived earlier than had been mentioned at time of appointment which was great. They did a great job on both. There were numerous pet marking areas which were spot treated and the odor which was noticeable at times before, has been removed. I had originally just requested the large carpet to be done, but James just asked if I wanted to do the stairs, no hard sell, and I decided to go ahead for a fair extra charge. They moved a few pieces to complete all areas of the cleaning, and left them on sponge blocks so there would be no rust stains from the metal caps on the legs. After this experience, I would have no reason to use anyone else.
Description of Work: cleaned carpet and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Jan H.
08/2014
5.0
carpet cleaners
 + -1 more
The owner was fast and efficient, cut me a deal on the stairs ("they're smaller") and left me some "booties" to keep the carpet clean if I needed to cross it before it was dry. The carpet looks brand new; it is nine years old, never been cleaned, and has had three kids, their friends and three to five pets on it at any one time, as well as multiple family get togethers. It looks great!
Description of Work: Cleaned carpet in two rooms as well as 12 carpeted stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113
Aaron B.
08/2014
5.0
carpet cleaners
 + -1 more
The cleaning went well and we would use them again (had we not moved). We were happy with the quality of their work, especially since we had some pet stains.
Description of Work: I purchased the Big Deal, $258 for 8 Areas of Carpet Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$258
Paula R.
08/2014
5.0
carpet cleaners, house cleaning
 + 0 more
James arrive on time. He did an excellent job. The carpets are still beautiful and the pet orders are gone!
Description of Work: James Marsh cleaned the carpets in the living room, dining room and family room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Lynda Jo H.
08/2014
5.0
carpet cleaners
 + -1 more
We had stains that had reoccured after our carpets were previously professionally cleaned. James got all of them out. We removed all furniture except beds, dressers, bookcases, and couches. James moved the couches back in place after cleaning under them. When he finished our hardwood floors were clean and dry. He didn't leave a mess and always wore shoe covers in our home. By the next morning our carpets were dry so we could put everything back. We'll use James' service again.
Description of Work: James steam cleaned all of our wall-to-wall carpeting, one large white wool area rug and several small wool area rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Katherine S.
08/2014
5.0
carpet cleaners, house cleaning
 + 0 more
James and his son - unlike other carpet cleaners - adjusted his busy schedule to come over and take care of my challenged carpet. James also (unlike the competitor I had called) was able to inform me by phone as to an approximate price that it would cost me. He and his son were prompt, super friendly, speedy, informative - I got straight forward answers to my questions, and amazingly effective!!!!! My carpet did not look as clean as they got it when I moved into my house nearly a year ago. The prior owner had 2 cats and 3 dogs and there were stains from her animals (which I had cleaned before I moved in, however, they did not disappear and/or they returned) and my 2 dogs had had several accidents that I had cleaned up but stains remained. I can hardly believe what these 2 did to my carpet - all the stains are gone, it smells fresh, and no stains have returned. I find them and their work magical. His card is on my frig and I am delighted to have James as a significant resource for my home.
Description of Work: My dog had 2 major accidents on my stair carpet (off white) which I could not even close to remove with my home cleaners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Syreece M.
07/2014
5.0
carpet cleaners
 + -1 more
Great. The crew did a nice job.
Description of Work: cleaned carpets and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Joy T.
07/2014
4.0
carpet cleaners
 + -1 more
The service went great. They did exactly what the deal stated. They cleaned bedrooms and a living room area. The technicians did a nice job and got the carpets cleaned. Two people came out for the service and I no difficulties with scheduling.
Description of Work: I purchased a deal for 3 areas of Carpet Cleaning and Deodorizing.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kathleen K.
07/2014
5.0
carpet cleaners
 + -1 more
We were extremely happy with the results!
Description of Work: Did a fantastic job! Removed all pet stains, our 18 y.o. carpets looked brand new..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
keith Y.
07/2014
5.0
carpet cleaners
 + -1 more
The company was quick to get back to me, and set me up with a time that was convenient. They were on time, and very thorough.
Description of Work: Service was for all downstairs rooms, stairs and large landing. TopNotch did a super job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jodi R.
07/2014
5.0
carpet cleaners
 + -1 more
He did a great job. He's also fast and doesn't soak the carpets.
Description of Work: Carpet and couch cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Pallav T.
07/2014
5.0
carpet cleaners
 + -1 more
The service was excellent and on time. He was very professional and even did one rug without any additional charge. Will use it again in future.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David F.
07/2014
5.0
carpet cleaners
 + -1 more
James called the morning on the appointment to confirm the time, and then he and his son showed up right on time. They were only on site about one hour, and did an excellent job. James and his son were very friendly, professional and obvioulsy knew what they were doing.We are very pleased with the job, and will definetely use them again in the future - as needed.
Description of Work: Cleaned my carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Stefanie J.
07/2014
5.0
carpet cleaners, house cleaning
 + 0 more
Carpet looks and smells great. We had short deadline and he changed his schedule to fit us in. He was on time and got right to work. Very friendly. Also, offered to come back free of charge for possible stain issues. Really appreciated this even though we didn't need that additional service. Price very reasonable.
Description of Work: Carpet cleaning for living room, dining room, family, hall, 3 bedrooms and two sets of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$279
Susan W.
07/2014
5.0
carpet cleaners
 + -1 more
prompt,,efficient and courteous. carpets looked new again. no lingering odor and took care of all my carpet concerns
Description of Work: pretreated and cleaned basically a1500 sqr. foot area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Sandy A.
07/2014
5.0
carpet cleaners, house cleaning
 + 0 more
We have had our carpet cleaned in the past by another reputable company with just OK results. Our carpeting is light beige in color; as a result, dirt and traffic patterns are very noticeable in certain areas. Previously, we saw only minor improvements We read reviews on Angie's list of several highly-rated companies and chose to go with James Marsh, owner of Top Notch Carpet Cleaning. He was responsive to our telephone calls, accommodating to our scheduling requirements, punctual, and--above all--did a fantastic job of cleaning our carpet. He was particularly attentive to those areas of heavy traffic problems. Bottom line, our carpet has not looked this nice for years. James did all the work himself. It is obvious that he takes pride in his work and certainly offers "Top Notch Carpet Cleaning". His price was reasonable. In the future, we intend to have him clean our carpet every year.
Description of Work: Pre-treated and steam cleaned the carpeting in our home in Washougal, Washington.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
nena T.
07/2014
5.0
carpet cleaners
 + -1 more
Great from start to finish.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
RODNEY S.
07/2014
5.0
carpet cleaners
 + -1 more
Cleaning was very good, had a large stained spot that came up with no problems and the area rug was surprising in its return to normal. Cost was good, timeliness was fine, we have used James 2x before and will again in the future. Very satisfied with his work.
Description of Work: Cleaned family room, large area rug in kitchen eating space, 24 carpeted steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
J K.
06/2014
5.0
carpet cleaners
 + -1 more
Did a good job; carpet had many little spots; he took some care with them and they came out. I had originally wanted to include Scotch-guard, but he doesn't use the branded product, so I wasn't sure. I Googled the one he does use and decided not to bother with it and that maybe I didn't need to put a treatment on it because while it helps prevent stains it also causes the carpet to get dirty faster.
Description of Work: Steam-cleaned Family Room carpet. Removed spots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Top Notch Carpet Cleaning
Thanks for taking the time to write a review. Just to let you know that I now carry real Scotch-guard.
CYNTHIA P.
06/2014
5.0
carpet cleaners
 + -1 more
They were wonderful. He was very good, very thorough, he always took my call. I think he has his cell phone so no matter when I called him, even when he was in the middle of another job he took my call. There was a special on Angies List. I think he did an excellent job, and he was right on time, he was very punctual. He did get the smell out of the carpet and he did exactly what he said he would do and he was always available. He has a bit of a speech impediment but let it worry you about that because he is very good at what he does. He was very communicative with me. I have actually recommended him to other people.
Description of Work: Top Notch Carpet Cleaning cleaned our carpets and sprayed it to get the dog smell out of it since our dog had urinated on it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Charles R.
06/2014
5.0
carpet cleaners
 + -1 more
He is very nice and very good.
Description of Work: Deep cleaned carpets on stairs and traffic areas of two room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Sean S.
06/2014
5.0
carpet cleaners
 + -1 more
James did a fantastic job cleaning the carpets. He's prompt, professional and always does a great job getting the carpets clean! I use him for my personal home and refer him out to my clients as well?he's the only carpet cleaner I trust.
Description of Work: Cleaned carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Laura S.
06/2014
4.0
carpet cleaners
 + -1 more
It was okay. I saw it on Angie's List and they had a special or something. There was some water and stuff left on my hardwood floor. It wasn't perfect, but it was pretty good.
Description of Work: They cleaned two rooms of carpet. They didn't take everything out, just the main walkway areas.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Charlotte P.
06/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
On time, did exactly what they said and more.
Description of Work: cleaned furniture and carpeting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jenee G.
06/2014
5.0
carpet cleaners
 + -1 more
James was fantastic. He showed up on time and was enthusiastic. He walked with me through the house so I could show him the areas of particular concern. We had just bought the home and wanted the carpets cleaned before moving in. The home has off-white carpet and shows dirt and stains easily. There were a number of large stains in the house and countless small ones. James worked wonders on the carpet and left it looking brand new. We were thrilled! James did such a great job, we had him clean the carpet in our rental home and will definitely use him for all of our carpet cleaning needs in the future.
Description of Work: Cleaned and deodorized carpets in 8 rooms (two of them were oversized) and 2 sets of stairs in approximately 3,000 square feet of our house.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Top Notch Carpet Cleaning is currently rated 5 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Top Notch Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Top Notch Carpet Cleaning offers free project estimates.
Yes, Top Notch Carpet Cleaning offers eco-friendly accreditations.
No, Top Notch Carpet Cleaning does not offer a senior discount.
No, Top Notch Carpet Cleaning does not offer emergency services.
Yes, Top Notch Carpet Cleaning offers warranties.
Top Notch Carpet Cleaning offers the following services: Carpet & Furniture Steam Cleaning & Deodorizing