Family owned business in Vancouver WA, SW Washington & Portland metro. We do garage door repairs, installations, spring replacements, opener repairs and replacements, garage door cable repairs, emergency services. We also provide automotive, residential and commercial locksmith services. We services Vancouver, Camas, Battle ground and surrounding areas.
The torsion spring on my garage door broke and the cables came unwound from the cable drum. Out of four places that I contacted, Thunder was one of two that didn't require a trip fee for getting an estimate. The other contractor would give an estimate for the labor, but not the parts. And he left in a huff when I said that I was only interested in an estimate that day. Dean from Thunder quoted me $550 to replace the spring, cables and cable drums. When I said that I was not going to have work done that day, he said that he could try to get the price down if I was willing to have him do the work right then. I would have said no, but since I canceled a scheduled estimate later in the day (because of a $73 trip fee), I was curious how he would bring the price down. Dean said that he could replace just the spring and shaft, and even though the cable drums were old, he would re-spool the cables and make them work with the new shaft instead of replacing them. The new price was 350. I was very happy with the price point, the quality of the work, and the communication.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christina C.
11/2023
5.0
Dean was fantastic, we highly recommend this technician
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis L.
11/2023
5.0
On time great job Thank you for my new door installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donovan F.
11/2023
5.0
Technician was prompt and easy to work With. Diagnosed the problem very quickly and did an amazing job fixing the problem. Would highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vennessa L.
12/2022
5.0
Ada did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$900
Roger and Jan P.
11/2022
5.0
They did a really good job, completing the work the same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tony S.
07/2022
4.5
They did an excellent job installing the garage door.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Leeann C.
07/2022
5.0
Professional
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$850
Patrick C.
06/2022
5.0
Very fast service and timely notice of ETA. The technician arrived when he said he would and did the repair quickly and neatly. Very friendly service and highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patti S.
04/2022
5.0
On time, understood my problem, professional.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$198
dean w.
02/2022
5.0
He did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pdee D.
02/2022
5.0
On time, quality and value for money
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$330
Paula H.
01/2022
5.0
Everyone that I talked to was friendly. When you are stressed about a broken thing, friendly is helpful. They were quick. Other places I called would have taken a couple of weeks. I appreciated having my (very old) garage door opener replaced quickly in this pucky weather. The tech, Adam, did a neat job, especially with the new wiring. His explanation of the the new opener was clear and thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris A.
12/2021
5.0
B/A
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$333
Ghassem K.
12/2021
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kenneth E.
12/2021
5.0
Performed the task I asked for.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Scott L.
11/2021
5.0
Andre their tech was amazing. Calmed our worries and fixed the issue. Very trustworthy, kind, honest and hard worker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert K.
11/2021
5.0
Fast, affordable, professional, friendly. Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
JOhn W.
11/2021
5.0
Blu arrived very punctually and was very polite, knowledgeable and professional. He had my problem fixed quickly and had me double-check his work before he left. Explained the charges clearly before he began. Very fair prices. Easy to pay with Venmo. Wonderful experience. And on a Sarurday! Ask for Blu. Great tech.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$109
Edward V.
09/2021
4.5
ON time and technician knew what he was doing
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
pete l.
08/2021
5.0
great
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Andreas G.
05/2021
5.0
The technician Oded Dean came out within hours, explained everything in detail, provided a complete estimate and installed everything to my fullest satisfaction in no time. Highly recommend this company for future projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roger K.
02/2021
5.0
Very fast to respond. Came prepared to do the job. Meticulous attention to detail. A good experience
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$530
Mark S.
01/2021
5.0
We changed all the locks on the house to one new key. They came the same day and didn't great job. Good value and great customer service.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Lisa D.
11/2020
5.0
They contacted me right away, and came the next day to resolve my issue. Very friendly and knowledgable; would definitely recommend.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
garage door company
FAQ
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 8:00 PM
Sunday: 7:00 AM - 8:00 PM
Thunder Garage Door & Locksmith Services accepts the following forms of payment: CreditCard