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Thunder Garage Door & Locksmith Services

Garage Doors, Locksmiths

About us

During the COVID-19 outbreak, we are taking extra precautions with your health and safety in mind. Please call us today for more details. We would love to speak with you and ease your mind for home projects you need done. Serving SW Washington and greater Portland metro area, we are an experienced team ready to assist with any garage door issues you may have, as well as ready to provide emergency locksmith services to get you going! We are fully bonded and insured so you can be worry free and confident with your service provider choice. Upon contacting us you will receive an affordable, straightforward estimate and service. Our reliable technicians are skilled to provide quality service, and to make sure your issue will not arise again!

Business highlights

6 years of trusted experience
Emergency Services Offered

Services we offer

garage door repair, new installation and all garage door associated repairs and issues. We also provide emergency locksmith services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
5%
2
5%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-21 of 21 reviews

Stephen G.
07/2022
2.0
garage doors
  + -1 more
Work was done as expected however upon further review I was massively over charged for the springs. $390 for springs that retail for less than $100
Description of Work: Spring Replacement

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Tony S.
01/2022
5.0
garage doors
  + -1 more
Excellent! Blue was awesome and thorough. I decided to go with the higher end garage door opener that had emergency battery in case house power went out. I had another garage repair company that was suppose to come out to fix the weather stripping earlier today but they arrived at the same time that Blue from Thunder garage was already finishing up the garage door. After the other garage repair company finished the weather stripping and just left in a hurry, Blue made sure to adjust the garage door keeping the clearance of the new weather stripping in mind and making sure garage door shut gently. I would hire Blue again in a heart beat.
Description of Work: Replaced garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Lisa L.
09/2020
5.0
garage doors, locksmith
  + 0 more
I had called another company but did not get a call back for 1 1/2 hrs. I called Thunder and a human answered. I got an appointment for the same day. The technician arrived within the 2 hour window. He had to go get a part but returned within the time expected. Got the job done quickly and efficiently. Lock works great. I'd hire again, good and responsive service.
Description of Work: Replace a lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Connie L.
08/2020
5.0
garage doors
  + -1 more
Awesome job, both Dean and Sam great team
Description of Work: High lift door conversion and new operator (liftmaster)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

STARLA M.
07/2020
5.0
garage doors
  + -1 more
Did the work expected. Turned out well.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesse S.
07/2020
5.0
garage doors
  + -1 more
Very prompt, very thorough
Description of Work: Garage door opener repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ryan H.
05/2020
5.0
garage doors
  + -1 more
Had them replace broken garage door opener. Did such a great job I had them replace the one other one that wasn’t broken. I would definitely recommend.
Description of Work: Installed garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Katie W.
02/2020
3.0
garage doors
  + -1 more
They do not do free estimates, just an FYI since they don't state that on their listing.
Description of Work: Garage door opener install
Rating CategoryRating out of 5

Response from Thunder Garage Door & Locksmith Services
We appreciate your feedback. We are sorry to hear you felt like you didnt have an A rated experience. Upon checking, we did provide you a free price estimate for a new opener, including installation, at your initial call over the phone and an appointment was schedueld for the work to be done. unfortunately, upon our technician diagnostic of your garage layout at the time of the appointment, he found that the work cant be done without a small construction modification. We did charged a service call fee as an appointment was schedueled, and also mentioned that once the needed changes will be completed, we will apply the paid service call fee for the reschedueled work. we value our customers and always try to do the best we can for them, and we do feel like the way we handaled the subject situation was to the best of our ability and with high customer service standards. Hopefully after reading this response, you will agree and give us another chance! We thank you for your feedback and consideration!

Brian S.
01/2020
5.0
garage doors
  + -1 more
Very well, came out on New Years Day as well. Took the old unit so I did not have to make a trip to the dump.
Description of Work: Removed and Replaced a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Thunder Garage Door & Locksmith Services
Thank you for your positive review on our services! We are happy you had a good experience!

Sergei K.
12/2019
5.0
garage doors
  + -1 more
I needed to replace garage door springs. The service was very quick and professional!
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Thunder Garage Door & Locksmith Services
Thank you for this great review! it is much appreciated!

Marsel T.
11/2019
5.0
garage doors
  + -1 more
Dean treated my garage door, like his was working on his own. He was very thorough. He not only replaced the springs, but tightened all of the nuts, and lubed the rails. Appreciated his work and concern. It was a quality service, and I would definitely call Thunder Garage Door/ Dean again. I am giving his name to my friends and family.
Description of Work: Replaced garage door springs, tightened all the nuts, lubed it, and checked it all over.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$394

Response from Thunder Garage Door & Locksmith Services
Thank you for your awesome feedback! we are happy you enjoyed our service!

john B.
11/2019
5.0
garage doors
  + -1 more
Dean showed up when expected and performed the new garage door opener install with excellent friendly service, on time and the price was exactly what was quoted. Dean is from Israel and very pleasant to communicate with.
Description of Work: Garage door opener installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Thunder Garage Door & Locksmith Services
Thank you for your kind review! it really means a lot!

Debbie H.
11/2019
5.0
garage doors
  + -1 more
The technician was on time and very professional and helpful.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Thunder Garage Door & Locksmith Services
Thank you for your great feedback! we appreciate it!

Gregory S.
10/2019
5.0
garage doors
  + -1 more
Dean and Lucus showed up right on time and fixed the problem. They were very friendly and professional . They explained what needed to be fixed and why. Repairs that could wait were pointed out Routine maintenance was reviewed as well. Great service and the price was reasonable. Highly recommend!
Description of Work: Garage door spring broke. I phoned the company and they were at my house the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

Response from Thunder Garage Door & Locksmith Services
Thank you for a great feedback!! We really appriciate it!

Lisa H.
10/2019
5.0
garage doors
  + -1 more
We would rate Lucas & Dean as A+++++ if we could. They were both exemplary in exhibiting the utmost professionalism in being courteous, providing excellent customer service interaction skills and having technical expertise as subject matter experts. They were very responsive to our online cost estimate request which we submitted after 8 pm. We received a call from Lucas and an email that same evening. They followed through with their time commitments and called us to let us know they were on their way. Met with Lucas & Dean Thursday evening for the cost estimates; the garage door opener was fixed within 1 1/2 hours Friday am. We had contacted another service provider but selected Thunder Garage primarily due to having immediate rapport with Lucas & Dean. Both the cost estimates were competitive. Beyond their technical savvy, Lucas & Dean both displayed great enthusiasm in the project which to us showed they enjoyed performing their job, which they probably do hundred of times. To us this enthusiasm meant they would do a great job. We would definitely call then again for our next garage door project or if we have a need for any of their other services they provide. Highly recommend them! Lisa & Scott
Description of Work: Garage Door Opener Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Thunder Garage Door & Locksmith Services
Thank you for your amazing review! We are so happy you enjoyed our service!

Kathryn R.
09/2019
5.0
locksmith
  + -1 more
Great , they came on time, friendly, and trustworthy service
Description of Work: Lock smith

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thunder Garage Door & Locksmith Services
Thank you [Member Name Removed] for your positive review! We appreciate it.

Oded K.
09/2019
5.0
garage doors
  + -1 more
I woke up this morning and had an issue open my garage door (one of my springs was broken) and i was so nervous because i parked my car inside my garage and I had no way to go to work. After I called so many companies Thunder were the fastest and gave me the best quote. Lucas arrived within 30 minutes, I was in shock how fast he arrived and boy he was so professional and gave me the best service I got in years. He also explain me things i didn’t know about my garage opener. From a tough morning he put a smile on my face. Lucas is my man, he is a lifesaver! I will totally recommend Thunder service.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thunder Garage Door & Locksmith Services
Big thanks to you [Member Name Removed] for taking the time to give us this kind review!

Katelyn N.
09/2019
5.0
garage doors, locksmith
  + 0 more
These guys were amazing! They came quickly and got the work done promptly. I’ll never get locked out of my car again!
Description of Work: Locked out of my car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Thunder Garage Door & Locksmith Services
Thank you [Member Name Removed] for your positive feedback. we are happy you enjoyed our service!

Ally H.
08/2019
5.0
locksmith
  + -1 more
I don’t know how it happened to me but I forgot my keys inside my car and got locked outside of my car. I called Thunder company after I got a recommendation from a friend and Lucas came and saved my day! First of all he came really quick, he was super professional, gave me a fair price and gave me service with a huge smile that made me forget my tough morning and change my day. I will definitely recommend him to all my friends ad family.
Description of Work: Car lockout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thunder Garage Door & Locksmith Services
Thank you [Member Name Removed] for your amazing review! That really means a lot!

Michele A.
08/2019
5.0
garage doors
  + -1 more
It was excellent. They were able to call me and explained everything. They were really nice and friendly. The price was good.
Description of Work: Repaired the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thunder Garage Door & Locksmith Services
Thank you [Member Name Removed] for your positive feedback! we are happy you enjoyed our services.

Falcon S.
08/2019
5.0
garage doors
  + -1 more
It came out good and it didn't take too long, he was very helpful and he did a good job.
Description of Work: They fixed my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thunder Garage Door & Locksmith Services
Thank you [Member Name Removed] for your nice review!

    Contact information

    9330 NE Vancouver Mall Dr suite 203, Vancouver, WA 98662

    http://www.thunderhomeservices.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    THUNDGD818MH
    Trade License Locale
    Washington
    Trade License Authority
    Labor and Industries
    Trade License Expiration
    07/08/2021
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Locksmiths

    FAQ

    Thunder Garage Door & Locksmith Services is currently rated 4.8 overall out of 5.

    Sunday: 7:00 AM - 8:00 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 8:00 PM

    Thunder Garage Door & Locksmith Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Thunder Garage Door & Locksmith Services offers free project estimates.
    No, Thunder Garage Door & Locksmith Services does not offer eco-friendly accreditations.
    Yes, Thunder Garage Door & Locksmith Services offers a 10% senior discount.
    Yes, Thunder Garage Door & Locksmith Services offers emergency services.
    Yes, Thunder Garage Door & Locksmith Services offers warranties.
    Thunder Garage Door & Locksmith Services offers the following services: garage door repair, new installation and all garage door associated repairs and issues. We also provide emergency locksmith services

    Contact information

    9330 NE Vancouver Mall Dr suite 203, Vancouver, WA 98662

    http://www.thunderhomeservices.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 8:00 PM