Summerson Plumbing

Matt and Ryan did a great job replacing our main waterline. Great communicators and project came in on budget and on time. Super happy and highly recommend!!

Very well. Technician arrived early and did an outstanding job!

Absolutely did a great job. Very courteous and worked quickly. I would recommend these guys anytime.

EXCELLENT! It was a somewhat emergency call because my walls were being damaged by the water, and Matt replied right away to my call trying to fit me in. He text back and said one of his guys, Ryan, was available and on his way! Ryan was great! Courteous, professional, punctual (and bonus - he unclogged the bathtub drain!). Thank you for saving the day!

Ryan and Matt were awesome. Matt was very quick on replying to my quote request and getting me a price. Once I chose them for my water line replacement, they moved quickly. Ryan was great while on the job site; kept me updated on what was going on, answered my questions, explained why they used certain products, etc. Matt was there off and on throughout the morning and he was very good to work with as well. They use Steve from Evergreen Boring LLC and he was really great to work with as well. I will be using them again for additional plumbing projects. Their price was very competitive to other plumbing companies.

Summerson Plumbling did a fantastic job!

Responded quickly, same day service. Matt and his assistance were friendly and professional. I would use them again and recommend them.

Two weeks later today; never called back so it appears they don't need new customers.

Very good. On time and professional.

Reliable,fast and very professional, team work.

He was able to come the next day after I called. He was on time. He was professional. He gave us a $50 discount but we still feel the price was higher than we have paid in the past.

Great. They did the work the same day as the bid

We had water running down the side of our home and wanted an expert opinion about whether this may be a plumbing problem or an underground stream. Matt and another man were close by and quickly came to run a diagnostic. They were able to give a clean bill of health to the meter and line. Very professional. Explained things in detail. It is nice to support a family business. We look forward to dealing with Summerson with any future work.

Matt and his employee did a great job for us. They were polite, professional, and easy to communicate with. We had originally tried to schedule our install through the big box store where we bought the items but used Matt instead since a plumber was required to change out the under-the-sink valves. Matt even agreed to take away our old sink and dishwasher, and we appreciated that. We would absolutely hire him again.

It went great. He showed up on time, did the work, and left. It was a pleasant and professional experience. He also did not try to screw us into other repairs that did not need to be done like so many people do.

It was good. The new house is still under builder's warranty so all I wanted was a diagnosis of the problem. They did the job I asked for.

Ryan came by to see what we wanted them to do. Explained everything the job would entail. Matt gave us a bid I thought was very reasonable. Gave me a choice of several dates they would like to begin. We agreed on a start day and time and they were here at the hour and day we agreed upon. They did a great job overall. I thought Matt and Ryan worked well together. They were both very friendly and polite. They cleaned up very well when they finished. Very impressed with the "trenchless" water line replacement that they did. They made it easy for me to patch the sheetrock that was removed. Would hire them again.

Great job, work was completed in a short period of time

Matt spoke with me and scheduled my service about a week ago. He called to let me know they might run an hour late and told me why, which was very good of him. He and his assistant, were fast and professional with our installation. They didn't even mind our cat, observing them from a distance. I wouldn't hesitate to call him again, should a need arise.

Showed up on time, easy to work with and professional. In the end, the price was fair and the job was done to my satisfaction.

Work took around 4 hours from start to finish. Water lines were moved and the vent stack location changed. Work was great and our initial inspection by the city for framing, plumbing and electrical all passed. This was not a large job but we ae changing the entrance to a 3/4 bath so that it can be entered from the adjacent bedroom making it a self contained suite.

He did excellent work. He’s a very nice person. He’s very efficient knowledgeable. He was conscientious of my home and she worked very well. He cleaned up after himself and made sure everything was very clean after he finished the work.

We noticed that our carpet was wet in a portion of our bedroom so I called Matt at 7:30 am in distress. We had met him when he did the plumbing for our remodel 5 years ago and were very impressed so we called him back for the repair. He promptly called me back within a 1/2 hour and adjusted his entire schedule to come take care of our situation. Matt was fantastic, helpful and cordial as always. He explained exactly what he was doing and showed me the split pipe so I had verification of why it was leaking. He informed me of his cost for his time and materials which I thought was really reasonable considering he came on such short notice. He waited for the city to come out and turn our water off since the valve at the main shutoff had frozen . The city decided it needed to be replaced so he continued to wait to complete our repair without any additional charges. I am very impressed with Matt and will only call him with all my plumbing needs!

Arrived before promised time and completed work in an hour. Did not mention service fee, hourly labor charge or trip fee nor were fees itemized on invoice. Although work was professional, not discussing fees or breaking them out on invoice is not. My bad for not checking first, however to avoid similar reviews fees should be stated up front and itemized on the invoice. Charged a $30 trip fee which seems excessive in addition to a presumed service fee and hourly rate that was not explained after an email exchange.

He had to go in the yucky crawl space, open up a wall, re-pipe a section, deal with wildlife, and explain everything to us. He gave us advice on our tankless water heater, an outside tap without a bleed, and re-piping the house to replace our Qest plastic pipes. All this for a reasonable price on a Sunday morning. Very pleasant, knowledgeable and professional.