Revival Energy LLC

During the course of emailing the Revival contact (manager), he learned of my Christian faith. He then used my faith to try and convince me that is the reason I should pay the entire balance owed to the company despite the obvious error on their part and breaking the signed, written contract we had. He used, what felt like, intimidating words/tactics to get me to settle with his company and pay them even though they clearly were wrong. Never did Revival own up to their error in a professional manner by taking responsibility and offering to refund me my deposit or money in full. Instead they insisted on me paying the balance owed. It was only after I emailed back and forth with them several times and negotiated/suggested (only because I was worn down) to go our separate ways with what had been paid out already, did they agree to "leave the matter alone". They didn't even do as promised and pay for the cleaning of the excessive dust left inside my home from the cellulose being blown in incorrectly. Jim (the Revival contact) initially agreed to pay for that cost, but then decided to take back that offer, leaving me to pay for cleaning cost. I was promised if they destroyed or harmed my siding in any way, they would replace it; yet, Revival used siding I had here already to replace several pieces of broken siding. Overall, other then the fact that their workers who actually did the job were friendly and on time, I was completely unsatisfied with Revival and if I had the strength, time and energy, would have filed a complaint with the CCB and BBB against them. I know I will never recommend anyone use them for any reason!

It went really well. Ben was very friendly and knowledgeable. I didnt have any issues asking him questions, even the ones that I thought might be dumb. He gave me multiple options for each thing that needed to be fixed and did a great job explaining why there was an issue. Once the inspection was done, he explained everything his company could do to help fix these issues and even provided pricing for each fix. There was no pressure to use his company's services after the inspection, but chances are really high that I will be contacting Ben in the near future to have some of these items taken care of. I cant recommend his services and knowledge enough. If was great to have a professional come to my house and talk me through all the things that I could do to improve my home.

The experience did not work out very good. I didn't get what I expected. I expected an energy audit, and what I got was proposal to do work, and I paid for that. I didn't like that. They said it was discounted, so I paid $50, but that was $50 for an estimate. They did the audit, and they said they could do this work for x number of dollars. The estimate was pretty high. We are talking thousands of dollars. There are other companies that I saw on Angie's List, and I will have them come out and give me an estimate, and I am sure they won't charge me for an estimate. I think what they did is unethical.

We purchased an older home last year and knew that we'd need a lot of updates to the infrastructure especially insulation, windows, plumbing, electrical, etc. We also knew that we'd have to do these updates over a few years and couldn't budget to have them done all at once. After collecting proposals and quotes from a few companies (mostly that were reviewed in Angie's List), we chose Revival Energy LLC to help with some of our list. I think it's fair to say that they didn't have the lowest quote, but they were reasonably competitive and the knowledge, expertise, and overall recommendations helped us easily justify the slight difference that gave us peace of mind in the work we'd be having them perform. Initially they visited our home and performed an energy audit. We'd had one performed already by the PUD (which was also SUPER! they're great, too, and we recommend always starting there), but we felt them performing their own audit would be the best place to start to understand what this group proposed was best bang for our buck. Their recommendations aligned closely with what we'd already gotten from the PUD--that made us feel even more confident about the path we were taking. There are certain activities that are normally included in their audit that they could not perform because there is some asbestos tape on our older heating system's ductwork. Because of this they eliminated related charges. Ben Fish--their Building Analyst that performed the audit--offered loads of good advice and observations. We just kept taking notes upon notes. He gave his time generously and stayed as long as it took to answer the fairly endless (and we're sure for him horribly repetitive) list of questions that we had. This also aligned with much of what we'd heard from others we know and trust and it, too, boosted our confidence in this team. We chose to have them first tackle the attic insulation, sealing and ventilation work. Their team arrived on time, they were professional, they answered questions well, they coordinated well with each other while performing the work, and were courteous and polite. They were respectful of our property and coordinated with us when going into areas of the home where our pets were confined to. We are happy with the work that they completed. It did make a big difference as we transitioned from hot to cooler weather. We still have a long list of work that needs completed and we expect to have Revival Energy back to help tackle more on our list.

Fantastic from start to finish. Ben came in for the energy audit, was very helpful and friendly, and provided a bid for the ductless system, which was significantly lower than other quotes I got from other highly reviewed Angie's List providers. The guys who installed the system were prompt, friendly and accommodating, and did a great job. When we had an issue a month or two down the line--not Revival's issue at all, but a Mitsubishi issue due to our particular situation--Robert researched the issue, found the solution and spent two hours not just fixing the problem but also helping us with other efficiency tips, no charge. Can't recommend them highly enough on all counts.

Susan handled scheduling; Ben Fish provided the actual service. Both were professional.

Ben arrived promptly at the agreed upon time. Very professional and knowledgeable, did a thorough attic inspection and wrote up recommendations. I was very impressed and decided to have all the work done that he recommended. All the work was done professionally and was of high quality in my estimation. I felt it was a good value and over the years the work will pay for itself in energy savings. There was a delay in the work because the attic vents I wanted in the color I wanted them were on back order, but other than that everything went great. The scheduler Jim unfortunately got to experience a bit of frustration from me when the vents were on back order, but he was very patient, professional and understanding. I am very happy with the work and I would definitely use them again, except now my home is about as energy efficient as it's going to get, so I don't think I'll have opportunity to use them again!

Really informative! Ben walked me through all of the areas in our home that would benefit from improvements both in terms of comfort and energy efficiency. Learned quite a bit, and now I feel empowered to take further steps.

All went well, but we were not a candidate for any rebate, so we did not reinsulate the attic

Great! They came out on the worse day of winter when the city was practically shut down and schools were closed due to snow. Still made their appointment and very punctual. The specialist was professional and very thorough. He originally scheduled to spend around 3-4 hours with his inspection but it did not take that long. He measured the exchange of heat and air through out the house and measured the insulation of the walls, floor and roof. He inspected the windows and doors for quality and leaks. He calculated our energy bill and usage on our household appliances(washer, dryer, refrigerator and so on). He gave us a full 14 page report that same day after the inspection. My husband and I were very pleased with this service.

Ben Fish was on time and very knowledgeable in his explanations of what he found. He gave me an estimate of what it would take to fix my attic issues. I have not as yet hired them to do the work but kept the info on file because I know I need to get it done. When I am ready to have the work done I will hire this company.

Excellent staff member, can't remember name.

It went great. I highly recommend REG.

Ben arrived with proper tools to include body suit analysis tools, and first explained what attic inspection service entails, and then started measuring the size of my attic before entering the attic. Took his time inspecting and when finished, informed me that basically attic was okay but for some areas and mentioned what is critical and what is not. Although not originally planned, he also looked at the insulation in the crawl space and noticed some water there so he suggested not only insulation but also water removal options. Ben mentioned he was an engineer by education and seemed very knowledgeable about the options and approx. cost (his company does not do that). He was very thorough and received an estimate of the options he mentioned during his visit. VERY VERY HAPPY with the service!!

Ben arrived this morning and started going over whatever they cover as a part of the energy analysis. He then started with the attic, followed crawl space and all the other vents in the home. He was very professional, provided a report before the end of the day with detailed analysis and also offered good advice.

It went fine but I didn't really use any of the recommendations yet

Received a full energy audit and review of my recently purchased home. Ben was very knowledgeable and was happy to answer any and all questions I had for him. Got a much better idea of what I can do to keep my home energy efficient at an affordable cost.

They did an excellent job! Robert, one of the owners came up with a package to fit my needs.The day of the installation there were five service guys working in my house. They were so courteous and respectful I wasn't even able to tell there were there. I would recommend them to anyone.

Robert showed up on time. He was very knowledgeable and professional and took the time to educate me about how my system worked and how to keep it working at peak performance. He also explained that his company's main emphasis was on doing home energy audits which consisted of analyzing a home's total energy performance in terms of efficiency, conservation, comfort, and air quality. And based on the objective factors determined by that audit they would make recommendations for improving your home's energy efficiency and comfort. I was so impressed with his knowledge and objectivity that about a month later I hired the company to do an energy audit of my home and was very pleased with the results. I would highly recommend this company and would recommend having an energy audit done by them on your home. At the least it is a very educational experience. At the most it could end up saving you lots of money in the long run.

The crew arrived on time with all the necessary equipment and materials to complete the job. They put down [plastic sheeting below the attic access to collect the dust and insulation that fell into the living area. The crew explained what they were going to do, answered all our questions and assisted with photographs of the before and after installations. The job required installing four new roof vents and replacing one existing roof vent to provide proper venting of the dryer and the bathroom and washroom exhaust fans. This included replacing the existing exhaust ducting, which apparently was improperly installed during the original construction. The crew was very efficient and thorough, and the job went extremely well. They were knowledgeable of all the code requirements and made sure that the installation was correct. They cleaned up all the debris and old ducting and left the house as clean as when they arrived. Our dryer and exhaust fans now perform better than previously and we are very happy with the results. The crew was very pleasant to work with and kept us informed of their progress. We would definitely hire them to do future work.

Poorly, no response to my detailed inquiry. If this is indicative of their work, I wouldn't recommend them to anyone. However, here was the bid from the other provider. A) KNEE WALL ATTIC INSULATION: $1480.00 plus sales tax Install One (1) Roof Vent on Small Knee Wall Roof, and Three (3) Roof Vents on Large Knee Wall Attic Roof to Bring Ventilation up to Code Baffle Eave Vents to Prevent Blocking With Insulation Install R11 Kraft Batts Over Existing R19 Batts on Vertical Knee Walls, Wrap with House Wrap to Reduce Air Movement R16 Insulate and Weatherstrip Two Knee Wall Access Doors, Construct Framing to Improve Seal of Doors R38 Drill Through Flooring in Large Knee Wall Attic Install Blown Fiberglass Below & Above Floor Boards, Bring up to R38 Drill Through Flooring in Small Knee Wall Attic, Blow Fiberglass Insulation Below Floor Boards Only, Bring up to Aprox. R30 Remove and Dispose of Old Kraft Faced Insulation From Knee Wall Gable End Wall in Small Knee Wall Attic Install Metal Shield Around Fireplace Vent in Small Knee Wall Attic B) FLOOR INSULATION 2516 sq. ft.: $2630.00 plus sales tax R30 Install R30 Fiberglass Batts in 2?X8? Floor Joists, and Secure With Nylon Twine Repair Black Poly Ground Cover As Needed R11 Wrap Water Pipes with R11 Fiberglass R30 Weatherstrip and Insulate Access Hatch with R30 Insulation Prescriptive Air Sealing, Foam or Caulk Accessible Plumbing and Electrical Penetrations C) HEAT DUCT SEALING & INSULATION: $1900.00 plus sales tax (Rigid Metal Ducts Under House and At Furnace) Remove and Dispose of Insulation on Rigid Metal Heat Ducts Seal ALL Joints, Plenums, Seams, and Boots Under House with Mastic Sealer to Reduce Air Loss R11 Wrap R11 Fiberglass Insulation on Rigid Metal Heat Ducts Under House and Plenums at Furnace, Secure with Poly Twine Caulk and Secure Boots at Floor Registers to Reduce Air Movement From Crawl Space

I was glad I hired this company, as I've had two other companies in for some type of work done and was told that some insulation in my crawl space was missing in a 12 x 15 section and that I needed to have that done. I'm glad I declined when I was given an estimate of that cost. I was told $600.00 at minimum since my crawl space is very narrow to work in. Revival negated the need to have that done. The rep said that while the insulation was sagging in some spots, none was missing so the cost to have that restrung tighter and some heat tape added would in the long run be more costly and I wouldn't really recover much in the overall energy consumption since my furnace was a high efficient one. I was very glad to hear that report. Revival also asked about the Windows and Doors. I've had some, not all, replaced. I'm very happy I bought that special deal for $99.00 to have Revival come out and check. I know what, if any, improvements are needed and the overall energy savings and dollars I'd recover to have those things done. Revival is an independent energy audit company. They do not sell...so the report given is a non-biased, no sale one.

The assessment and the work following it were professional, and we are pleased with the results.

Ben Fish showed up right on time, went up to my attic space for a visual inspection (something I should have done a long time ago but didn't) and measured the depth of insulation, appliance efficiency, energy loss from floor/walls/windows, and put it on a nice, easy-to-read spreadsheet, as well as throroughly explained everything. There was absolutely no pressure to buy anything, as there had been in the past with HVAC repairmen. One reason I wanted this audit was for the impartial 3rd party feedback, which is exactly what I got.

Just wanted to make sure all was copacetic up there. Right on time. Suggested a few more inches of insulation, but didn't try to up sell. Answered all my questions and a few more about vents, etc. Will use again.