House Cleaning, Floor Cleaning and Waxing, Window Cleaning
About us
We take pride in our work and do our best to make your home look the best it can. We have won the Angies List Super Service award 4 years in a row, 2014,2015, 2016 & 2017. We will send only fully trained, uniformed employees to your home. We will arrive in a company vehicle and will provide all professional supplies & equipment. Our professional residential cleaning technicians are among the best and most knowledgeable in the industry, including several who are IICRC certified house cleaning technicians. Additional Contact: Brenda Muchmore
Business highlights
19 years of trusted experience
Services we offer
House cleaning, move in & out cleaning, & post-construction/remodel cleaning.
Thanks for taking the time to leave a review We really appreciate the business. Thanks so much!
Arley P.
01/2015
4.0
house cleaning
 + -1 more
They came out very quickly. They did a deep house cleaning.
Description of Work: I used ProCare Cleaning and Building Maintenance.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from ProCare Cleaning, LLC
We appreciate you taking the time to give us a review and a chance to come clean for you. Thank you, Missy ProCare
Billy M.
01/2015
5.0
house cleaning
 + -1 more
Their service was great. It was outstanding. I would absolutely recommend them.
Description of Work: They did an entire cleaning service in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from ProCare Cleaning, LLC
Thank you for taking the time to give us a review. We are happy that the clean went well and that you were happy with the services provided. We enjoyed cleaning for you. Have a nice day, Missy ProCare
Fenner B.
01/2015
5.0
house cleaning
 + -1 more
It was an okay service. They did what they said they were going to do. It was a little more expensive than I expected, but still, they did what they said they were going to do. I actually bought it for my son, who was there, and said that they did a fine job.
Description of Work: It was just housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$149
Response from ProCare Cleaning, LLC
Thank you for taking the time out of your schedule to give us this review. We appreciate the opportunity we were given to clean for you. Thank you, Missy
Barbara C.
01/2015
5.0
house cleaning
 + -1 more
It was fine. I did not have a negative experience with them. They were really hard workers, came when they said and worked in a hectic and chaotic situation. They did a really good job.
Description of Work: I used ProCare Cleaning and Building Maintenance to clean the bathrooms and kitchen when we were moving out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ProCare Cleaning, LLC
Thank you for such a nice review. We appreciate the opportunity to clean for you. Thanks, Missy
Marlene B.
12/2014
1.0
house cleaning
 + -1 more
We paid for 6 hours of cleaning through Angies list on Nov 13 for 189 dollars. We were hoping to get the cleaning done by Nov 21 when we had guests from out of town coming. They were not able to do it by then so then we asked if they could get it done by Thanksgiving, and they said they would try. They then said they were all booked up and couldn't do it by then either, even though this was two weeks notice. We then said, that if they could get it done before Christmas week we would be happy. They said they could do that. The last time we heard form them was on Nov 21 . We finally called them again on Dec 18 to see if they could get the cleaning done by Dec. 20 when we had a family Christmas Party planned. They said they couldn't do that. We said we wanted our money back in that case. They said we would have to get it from Angies list. We just spoke to Angies list and they said they can not give us a refund because it's past 30 days. We feel we have been cheated by Angies list and this Company. I will never do business with either one, and will pursue legal action to recover the 189 dollars that has been taken from us.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$189
Response from ProCare Cleaning, LLC
We are Sorry for the hard feelings and misunderstanding that is had between us, [member name removed], and Angies List. We did try to work with her in trying to get her in before Thanksgiving but unfortunately sometimes not even a two weeks notice is enough time to get in before a holiday because everyone wants to be cleaned and we have to move the regular clients we have off the two days we were closed for the holiday and also fit them into the regular schedule. We did communicate with her in regards to our schedule being full and let her know we would try to get her in if at all possible. That did not work out so our last communication with her was on Angies list on 11/21. We let her know we were sorry it was not going to work out to get her cleaned before Thanksgiving and if it were her intention to get cleaned before Thanksgiving and didn't need our services afterwards then she could ask Angies list for a refund. However if she would still like us to come out and clean to let us know and we would be happy to get her on our schedule in December. We then did not hear back from her on Angies List until December 18th wanting to be cleaned before Christmas. Again we had the same issue of the holidays but told her we could possibly do the 19th but would only have enough hours in our schedule to do the 6hr clean she purchased and nothing else, but if she wanted us to come out the next Monday we could do the whole thing. Unfortunately she only wanted the Friday and we both felt that the 6 hrs would not be enough time, so she decided to get a refund. We did tell her it would be the best to go through Angies list to do that so that the funds could get deposited straight back into her account. We also told her that if it did not work out with Angies list because of their new 30 day policy( which we also were not aware of) that we would personally reimburse her. While waiting to hear from Angies list she posted this post and did not give us a chance to resolve things as far as her reimbursement went. We do our best to accommodate all Angies list customers and can usually get them in when they need. However this time of the year she purchased the deal is a hard time to get in new people unless given notice further in advance because of the holiday schedules. We are very sorry we were not able to accommodate her and that there were misunderstandings. We however had no intention of not reimbursing her we were just waiting to see what the proper steps were to handle the issue. Missy ProCare Cleaning
Susan M.
11/2014
4.0
house cleaning
 + -1 more
They were on time, friendly, and up front about what they could and could not do. For the most part, everything was done that I had asked.
Description of Work: They did pre-cleaning for a move in.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$109
Response from ProCare Cleaning, LLC
Thank you very much for your review. We really do appreciate it. We were grateful to be able to clean for you and will be happy to do it in the future if the need is there. Have a great day! Missy ProCare Cleaning
Delayne R.
11/2014
5.0
house cleaning
 + -1 more
they are an excellent company and delightful to work with. We have 2000 sq ft, 2 dogs and 3 cats. The house has not had a professional cleaning in 5 years. They did an amazing job as well as worked within my budget.
Description of Work: Major cleaning and now maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from ProCare Cleaning, LLC
Thank you so much for your review and your business. We hope to be able to continue cleaning for you in the future. Thank you! Missy ProCare Cleaning
Bruce W.
10/2014
5.0
house cleaning
 + -1 more
Company dispatched two employees. They were very professional, clean, pleasant, punctual. The employees did a great job and finished all tasks on time.
Description of Work: House cleaning and cleaned the oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from ProCare Cleaning, LLC
Thank you for your kind words. We do appreciate the review and the opportunity we had to come clean your home. Thank you, Missy ProCare Cleaning
LEILANI P.
10/2014
5.0
house cleaning
 + -1 more
Amber and Ashley came in and got right to work and didn’t stop until they were done. They did a great job – so we ended up hiring ProCare Cleaning to do ongoing monthly service for us.
Description of Work: Cleaned house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from ProCare Cleaning, LLC
Thank you so much for this review. We appreciate you taking time to fill this out for you. We appreciate your business and enjoy cleaning for you. Have a great day!
Donald L.
09/2014
5.0
house cleaning
 + -1 more
The girls did a great job. They cleaned exactly what I asked them to, including a spare refrigerator in the garage. House looked great and smelled great afterwards. Thank you ladies!
Description of Work: Move in deep cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from ProCare Cleaning, LLC
Thank you so much for the review, we appreciate it. We enjoyed cleaning for you. If you need anything else just give us a call Thank you, Missy ProCare Cleaning
virginia C.
08/2014
5.0
house cleaning
 + -1 more
It was super easy to schedule a time that worked for us. They arrived on time and were very professional. Once we determined what was going to happen they got to work and worked hard. My kitchen and bathroom needed a deep clean reset so I could just maintain with my busy schedule and they did it great! We will definitely be using them again in the future.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from ProCare Cleaning, LLC
Thank you so much for this review. We appreciated the opportunity we had to help you with your home and hope to have the opportunity to do so in the future. Missy ProCare Cleaning
Jean A.
08/2014
4.0
house cleaning, floor cleaning
 + 0 more
Vinyl floors were beautiful - used magic erasers Needed to redo shower/tub. Forgot chairs & sofa, but did upon reminder Young women were very personable and cooperative
Description of Work: Scrubbed kitchen and bathrooms floors, cleaned shower/tub, vacuumed living/dining room, hall and 1 bedroom, and vacuumed 2 chairs and a sofa.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from ProCare Cleaning, LLC
Thank you for your review. As always we try to do the best we can and are always willing to go back and redo something we missed. We appreciate the opportunity to clean for you. Thank you, Missy Fisk
Kim H.
08/2014
5.0
house cleaning
 + -1 more
They sent 4 people to come and deep clean our two story house which included 4 bedrooms, two living rooms, kitchen, dining room and three bathrooms. Very punctual (actually early!) and the women that came were all very nice and hard workers. They did a good job and getting all of the nitty gritty dirt out of the corners of the kitchen and bathrooms and I was happy they used green cleaning products. All in all they did do a very good job and I would recommend them!
Description of Work: Deep cleaned our two story house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from ProCare Cleaning, LLC
Thank you so much for your business and for taking the time to review our company. We look forward to working with you again soon!
Nancy H.
07/2014
5.0
house cleaning, floor cleaning
 + 0 more
sent 4 women to clean, they did a good job except for the kitchen floor in the eating area and my kitchen sink was not really clean. It took 4 women to clean for 2 hours, or 8 hrs. to do the house. I believe it was an over expensive job, as even if I had a Angie's deal of $109., still had to pay additional $180., total $289.00. I talked with the owner and she was willing to have them come back at no cost to do the kitchen sink and the floor in the eating area, but I did not have the time to have that done. They were prompt, however they do not like the floors I have and told me this at t he beginning, ok, so they used their own cleaning solution. All floors except the kitchen eating area and one hallway were done very well.
Description of Work: cleaned approx. 1500 sq. ft. home. not cluttered, 1 bedroom, 2 baths, 2 dens, kitchen, dining room, living room.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$289
Response from ProCare Cleaning, LLC
Thank you for taking the time to provide this feedback to us as we are always looking for ways to improve and fine tune our service. I know that you stated that the floors looked good when we finished, but that later in the day in different lighting some streaks were visible in a few areas. That is certainly a challenge we hope to not experience very often, but when it does happen, we really do want to have the opportunity to come back and fix the area of concern. We do enjoy the great feeling of accomplishment when we are able to make floors look great, whether they are a challenging floor type or not. We hope to have the opportunity to serve you again soon and we will do our very best to exceed your needs and expectations.
John S.
07/2014
4.0
house cleaning
 + -1 more
The service went okay. I paid an additional fee for them to clean the entire house. The cleaners completed the service in about 6 hours. Three people came out for the service and they brought their own cleaning supplies. They were a little inflexible and not willing to do what I needed. Their range of services did not fit my range of needs. I had minor difficulties scheduling the service because I am about 35 miles from the company. I thought they were a little pricey, as well.
Description of Work: I purchased a deal for 4 Hours of Housecleaning.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$209
Response from ProCare Cleaning, LLC
This review is somewhat of a surprise to us. Unfortunately we had to terminate providing service for this client when he gave lingerie to a female cleaning technician as a tip, which made her very uncomfortable and was a violation of our professional relationship. When I informed the client of the necessary termination of services, he apologized and asked if he could re-instate service at a later date. I do take client feedback seriously and our quality of service is of the highest importance. This review is unfortunately is a less than accurate depiction of our company. The professionalism of our cleaning staff and office staff is our number 1 priority. We made it a point to call Mr. [member name removed] prior to each cleaning to be able to make notes about what he would like done during his upcoming clean since his home is fairly large. We spoke to him after each clean and each time he was please with our service. There were somewhat specific appointment time request, which I felt like we did a pretty good job at accommodating. As far as we have ever been told by the client, he was very pleased with our service so we are disappointed to read this review.
Jeanne K.
07/2014
5.0
house cleaning
 + -1 more
It turned out really well. They did a great job. I wanted a deep cleaning and they gave me a bid for it, so they did that and it did take longer, but she basically volunteered to honor the estimate she had given originally even though it took longer. They went the extra mile to re-do things to make sure they were clean. We did sign up for regular service and they are going to come and clean our house once a month.
Description of Work: I purchased a big deal for $109 for 4 Hours of Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$109
Response from ProCare Cleaning, LLC
Thank you for taking the time to do this review. We are happy to be able to serve you once a month. Missy Fisk
Elizabeth H.
05/2014
5.0
house cleaning
 + -1 more
The ladies did a fantastic job! I was particularly worried that toilet stains would not come out, but I was beyond surprised to see that they were sparkling white! It was such a relief to come home and walk into a perfectly clean house. I feel confident now that we can maintain it, and we will certainly call on ProCare again in the future if we decide to regular cleanings.
Description of Work: We needed a complete deep clean in our 2400 square foot home, to prepare for upcoming guests and to serve as a "reset" so we could begin a regular maintenance schedule. We purchased a deal for 4 labor hours of cleaning, and were able to apply that against the total balance when the workers were finished (2 cleaners for 6 hours, a total of 12 labor hours). They cleaned the entire house, top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from ProCare Cleaning, LLC
Thank you so much for your review. We appreciate you taking the time to give us one. We are very happy that you were pleased with the work our ladies did for you. We will let them know. Thank you for letting us clean for you and we hope to be able do meet your cleaning needs in the future. Thank you, MIssy Fisk ProCare Cleaning
Ron & Carol B.
05/2014
5.0
house cleaning, window cleaning
 + 0 more
They were on time, went right to work, and were professional. I was pleased with the result and will call on them again
Description of Work: Cleaned venetian blinds for ten windows and shutters for two. Dusted baseboards, and molding around windows, doors and cupboards for a 4200 sq. foot house. Deep cleaned a walk-in shower and maintenance cleaned a 2nd bathroom. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from ProCare Cleaning, LLC
Thank you so much for your review.we appreciate the feedback and hope to be able to help you in the future. It was a pleasure being able to clean for you. Thank you, Missy Fisk ProCare cleaning
Jeff E.
05/2014
5.0
house cleaning
 + -1 more
Team arrived on time and got right to work. House was absolutely filthy and had not been lived in for a long time. In a few short hours the place was transformed into a livable house. Dusting done, bathrooms cleaned, kitchen scrubbed and cupboards deep cleaned. Floors swept and mopped Shower stalls cleaned, carpet vacuumed. Nice professional job. I could not be happier.
Description of Work: Provided Move-in cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from ProCare Cleaning, LLC
Thank you so much for the review. We appreciated your business and look forward to helping you with you housecleaning needs in the future.
David R.
04/2014
5.0
house cleaning
 + -1 more
Nice work ladies They arrived when they said they would, came in and introduced the crew. They took a walk around the house to review what work needed doing and then got right to it. Everything was cleaned exactly how I expected it to be. The shower doors were cleaner than I was ever able to get them. This was a good first experience.
Description of Work: House cleaning services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from ProCare Cleaning, LLC
Thank you so much for your review, we appreciate it. We will let the ladies know that you thought they did a nice job. We hope to be able to help you with you cleaning needs in the future if you have any. Thanks again, Missy Fisk Office Manager ProCare Cleaning
Michelle A.
03/2014
5.0
house cleaning
 + -1 more
Procare scheduled my appointment within 24 hours of purchasing the deal. They called once to confirm the scope of work so their employees would be prepared when they arrived. 3 employees arrived promptly at 08:45 (window arranged was 08:45 - 09:00). After quickly showing them what I wanted done, they went straight to work and did a fabulous job! I'm quite picky about how clean my house is and I have zero complaints about the work they did. I will use them in the future.
Description of Work: Deep cleaned kitchen (minus oven), two full bathrooms, and one 1/2 bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from ProCare Cleaning, LLC
Thank you very much for your review. It was a pleasure to be able to help you. We are happy that you were pleased with our service and hope to be able to help you again in the future.
Sheri B.
03/2014
5.0
house cleaning
 + -1 more
Great service. I needed to call in the pros to clean some spots I just could get to. They did it, and did a great job.
Description of Work: Deep cleaned my kitchen and baths, in preparation for selling the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from ProCare Cleaning, LLC
Thank you for your review. We are happy that we were able to help you get your house ready to sell. Good luck! We are glad you were pleased with our service and hope to be able to help you again.
Paula B.
02/2014
5.0
house cleaning
 + -1 more
They always arrive on time so I don't have to worry whether they will be here. They are extremely organized and each person in the crew has a different assigned job. I have a very difficult floor to clean and they will stay until I am satisfied with it. The cleaning is done with natural products so I do not have to worry about my grandchildren or my 2 dogs. I have a tile shower and I am impressed how well they keep the tile from developing mold or mildew. I have used previous companies and have found them lacking in the basics, ie: dusting, wiping and regular surface cleaning. Some were not as professional and willing to go beyond the regular requirements and attack the things most miss and do them without me asking. I am very happy with them and I would recommend the HIGHLY for any cleaning needs.
Description of Work: This crew cleans from the top to the bottom, including 2 ceiling fans. They are professional and timely. We have 2 dogs and they work around them as well. After they have been here my home is sparkling clean and I am very satisfied with their work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from ProCare Cleaning, LLC
Thank you very much for taking the time to provide a review for our company! We really appreciate your feedback!
julia W.
10/2013
4.0
house cleaning
 + -1 more
The service was good but they did not do as much as I was expecting for what I paid. It was not the best value for me personally. I wish they would have done more like sweep out the garage which would have been maybe an additional five minutes. However, they responded quickly and were able to finish the work in a short amount of time. I would probably use their services again. The woman who I spoke to was very professional and friendly.
Description of Work: I used their service once.They cleaned a unit when my tenants moved out and got the home ready for the new tenants.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from ProCare Cleaning, LLC
Thank you for taking them time to provide this feedback. We strive to provide a high level of value for each client. Move out cleans are an area we especially love. We do provide a basic deep clean of the interior of your home, with exterior and garage cleaning being available options to add. Next time we will be sure to add garage cleaning to provide a more complete service to that move out clean for you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning
FAQ
ProCare Cleaning, LLC is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
ProCare Cleaning, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa