PNW Plumbers

For no more than $100 in parts plus seven hours of labor for two employees, I was charged $3,000. That is $429/hr combined or $214/employee. And that was AFTER I complained about the original $5,700 they originally wanted to justify and charge for the work performed (moving drain and supply lines and installing a shower valve for a master bath remodel). At least the quality of work seemed satisfactory. Reflecting on our extensive 2020 remodel, our experience with Sarkinen Plumbing was the worst! I do not plan to use this company again nor recommend them to others.

They came out the same day and the price was as expected. They were here sooner than expected and the technician got the job done and cleaned up well after himself.

They cleared out the drain problem. They were efficient, friendly and on time. They handled everything and knowledgeable. Everyone was prompt and on time.

The work was done on April 2, 2019. The plumbers came on time and completed the work in a timely fashion. They cleaned up and were professional. The review I submitted was positive, but in hind site, it was submitted prematurely. The plumbers installed a new washing machine box on the wall with small levers that are used to turn the water on and off. Unfortunately, the levers do not turn the water off completely. The plumbers installed the new washing machine box with out asking if we wanted a new one. The one they replaced was in good working order and did not leak. The new one continued to leak, not just a few drops, but a steady flow of water. I contacted Sarkinen and the plumber came out to the house on April, 8, 2019 to see the problem we are having. They said the box they installed was the only one available to them and that they install that particular box all the time. The brand is Sioux Chief. No solution was offered. I sent feed back to Sarkinen on May 1, 2019, but never received a response. June 20, 2019, I sent a letter to Angie's List for their assistance. They responded and told me to submit another review. I would be happy if a different washing machine box was installed with handles that will turn the water off completely. I still have a large opening on the wall where the work was done.

It was fine, something, they turned the water heater on the side and it made it hard for us to see the dials for the thermostat. Other than that everything was great.

It was great. Perfect. Our situation was not an emergency service but they came the day I called. Price is reasonable.

They came out on a Sunday morning and quickly found the necklace! We are so thankful. While here the plumber also repaired some small leaks he found underneath the sink.

We had actually asked someone else to do the job and he was in a car accident on the way here. i was reluctant to ask this group because of price, but we had to have the job done. Were timely, completed the job quickly. We did call them back to change the position of the pipe between furnace and water heater. It was much lower than previously and with many grandchildren we wanted it in its previous position. They returned and made some change to the pipe, still not where it was, but satisfactory.

They were professional from start to finish. I appreciated the quick estimate, and that they called to confirm their appointment and showed up on time. They gave me a bid and were able to perform the work that same day. The new fixtures look great. Thanks!

Our hot water heater was leaking and I was sure it was going to be a huge expensive problem as it also warms the water for our radiant floor heat. I was pleasantly surprised when Robert G showed up on time, looked at the hot water heater, correctly diagnosed the problem in less than 5 minutes, had the part on the truck, and fixed the problem in less than 30 minutes. Price was reasonable. I could not have been happier. Will definitely use them again.

Patrick was very efficient and explained all the options. I have used Sarkinen before and they have always been affordable and do great work.

I needed an outdoor faucet leak fixed. The plumber arrived, barely looked at the faucet and told me that he needed to tear through my drywall in the house in order to repair it. The estimate was anywhere from $350, without warranty or drywall repair, or almost $1000, with warranty but without drywall repair. I had read elsewhere that this company is notorious for giving outrageous bids, so I told them I would be obtaining a second opinion before allowing any work to be done. I proceeded to do research on how to fix it myself. For $0.60 I was able to fix the problem. This company should be ashamed of itself for trying to take advantage of unknowing people. I would never recommend this company!

I needed an outdoor faucet leak fixed. The plumber arrived, barely looked at the faucet and told me that he needed to tear through my drywall in the house in order to repair it. The estimate was anywhere from $350, without warranty or drywall repair, or almost $1000, with warranty but without drywall repair. I had read elsewhere that this company is notorious for giving outrageous bids, so I told them I would be obtaining a second opinion before allowing any work to be done. I proceeded to do research on how to fix it myself. For $0.60 I was able to fix the problem. This company should be ashamed of itself for trying to take advantage of unknowing people. I would never recommend this company!

They did what I asked. They knew what they were doing. They knew I couldn't find the parts at a regular hardware store. I needed special parts and I couldn't easily replace the parts myself. I didn't compare the pricing with anyone. I just called them because I knew their name. The quality was fine. I had no problem. They responded right away. They came when they said.

At the end of the repipe, a piece of our refrigerator was broken off, and shoved under the dishwasher. The pipes, near the toilet to turn off the water, stuck 5 inches outside of the wall and had no cover to close secure it back to the wall, the pipes under the sink went straight down instead of back through the wall. Finally - our master toilet was broken. When I came home from work to sign the final paper, the two men presented me with another estimate to have our toilet rebuilt or to install a new one. They broke our toilet and gave us an option of $400 or $700 for them to fix it. We had another plumber come out, third day I’ve taken off work at this point, to reevaluate the work and he said the toilet piping was incorrect, the pipes under the sink were done the “lazy” way, anything for it to get done faster. He looked at our toilet, suggested we buy a new stopper at Ace, the toilet was fixed that night for under $5. Works perfectly fine. I call Sarkinen’s to have them come back out and look, 5th day I’ve not been off work. A guy, decently nice, didn’t once say sorry though, said he would come out and fix the work that was done but said it was done just fine. The next week they came out to “fix” what was done – now my 6th day off of work. To make this awful experience worse, we receive a bill in April, dated March; I call the next to make a payment. Let me remind you that this company knows where we live; they had been here 5 times. Last month, post marked August 17th, I get a bill dated APRIL. The bill also says, to avoid collections please make a payment today. Is this a joke – threatening to send me to collections for a bill dated April with no prior bill sent to me? There is no way that this company is the Best of Clark County, 2016. I have talked to a large majority of the people in that office, and missed over a week of work to have this done, and not once was the service stellar or over the top. I would stay far away from Sarkinen’s. When spending this amount of money, do your research and learn from my mistake.

Friendly and knowledgeable guy talked me through the process. Responsive, punctual, reasonable price, efficient, no hard up selling. Yes I would use them again.

It went good. The service was friendly and proficient. He got the job done in a short amount of time.

They went way above and beyond in every way.

They came out on a Saturday and were able to get the leak repaired. Had another connection then start to leak and they came out and repaired even more on warranty so no charge and it looks great now with no issues.

They arrived the day we called and took care of the job immediately! Price seemed a bit high, but grateful for their responsiveness.

Waited over 24 hours for someone to call me back to schedule a clogged toilet repair, only to learn I have to wait over the weekend to get someone out. Unfortunately, it is now Friday afternoon, so I will likely not find anyone to fix it today. Apparently they are too busy to need new clients, so I will find another plumber.

Plumber was punctual and worked quickly, maybe too quickly. six months later the faucet started leaking and had to call them back to repair which they did the next day.

I called him for service 2 days ago. A guy came out yesterday to do the work. He wanted to replaced the entire faucet and also want to replace the high quality ball valves underneath the sink. The estimate he gave me was $1500. I went to the local plumbing supply store and they handed me 3 different sizes of O-ring that would work and charged me NOTHING! It only required the O-ring and this guy wanted to replaced the entire faucet. I'm offended by the way they are wanting to take advantage of people.

Sarkinen decided they did not need to use their snake to check the line to the sewer. They insisted that the vent on the roof was the problem. They charged me $460.70 to climb up on my roof and the go into my attic looking for the vent. Then they suggested that I have them "cut out lathe and plaster in upstairs bathroom" and replace the vent for $1,951.20 plus replastering cost. I paid the $460. and called another plumber who removed the toilet and snaked out the blockage. The toilet is working fine now without any vent correction.

I called at least 20 plumbers until I found someone who could come do the work today. Sarkinen scheduled to have someone come out between 1 and 3. At 10:30 Ryan called to say he had time and could come early if I was home. He showed up 30 minutes later and fixed the leak very quickly. He was courteous and professional. When he was writing up the bill for me I mentioned I was an Angie's List member and he factored in their coupon.