Michael's Floor Covering Inc

Last June a stolen truck crashed in to my home causing about $54,000 in insurance claims (before 8.4% sales tax and 20% project manager markup they add). When the heavy wood 3.5X8 foot door fell in to my hallway, there was a lot of damage to the high end made in USA laminate plank flooring as the glass transom broke gouging the material (which still looked new)l. I used this store when I built my home in 2011 so I opted out of using the restoration company's vendor to ensure the best match possible. Last time I worked with the owner Mike; this time with Chuck who was very patient and accommodating (as the install date had to be changed 3 or 4 times and pushed back over two months after the custom door arrived damaged twice - needed to go in before flooring and than trim replaced). First he came out and measured and than provided me with several remnant rugs, at great prices, to be used by other repair contractors outside to protect my driveway (mason, landscaping etc.). Plus ordered the special corrugated cardboard rolls I found useful during the new build (which also protect areas from various contractors). I had a couple of boxes of my product (mfg. 11) so it was easy to know what to order but the big worry was would the color be the same from a different manufacturer lot. It was but the (same) installer and I noticed that the new order boxes all had a very subtle mfg. imperfection on the side of the interlocking boards (would have resulted in snagged socks and/or future chips). So he called Chuck who arranged for the installer to immediately go to another distributor in PDX and pick up new product which was not defective. The new flooring was installed perfectly; no one would ever know any of my great room/front entry wall was ever replaced! This happy ending would not have occurred if I had used the restoration company's contractor :)

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As a former small business owner, I chose Michael's Floor Covering Inc to support local small business, and because I wanted to be able to enjoy the support of dealing with people vested in the the business, and community. I found them to be honest, and the prices were fair. They beat the big box stores both in price, and scheduling since my timeline was short and critical. Michael's staff was great to work with, and timely in the execution of the job. The craftsmanship was exceptional, and the attention to detail was excellent. A couple of problems did not effect the outcome, and were dealt with in a professional caring manner by the owner himself. I would gladly use Michael's again, and would recommend them most highly!

They were fine to work with.

Michael's was helpful and professional. We ultimately did not use Michael's because we chose to install new hardwood laced into our existing hardwoods instead of tile. If we would have chosen to use tile, we likely would have had Micheal's do the job. We did inquire if Michael's installs hardwood. They don't but were gracious in offering names of some companies that do. If we have future tile projects, we will visit Michael's again.

See above for custom new construction happy ending.

They did a nice job. We really like that they are very friendly and definitely knowledgeable in their products. They did a nice job and have some good craftsmen. We've used them before. Their prices are reasonable. They are not the cheapest or the most expensive; they are competitive. There is nothing wrong with their pricing. Our satisfaction kinds of overwhelms the whole thing. They are very punctual and very, very professional. We are planning to use them again for some more flooring.

Went very smooth and easy. They showed up on time, did their work, and cleaned up. They were very careful not to damage my hardwood floors.

As I already stated above.

Install a VCT tile floor of about 1700 sf.

I am in the process of redoing my Playroom bath. I have little to no experience doing something like this. So I have to rely heavily on the vendors I use to do this project. Micheal's Floor Covering provided us with excellent service in the form of: 1. the recommendation of an excellent vinyl tile product that gave us everything we were looking for plus. 2. An excellent price than was within our budget. Very competitive with the Home Depots and Lowes in our area. 3. The information and support we needed to install it on our own. What impressed me the most was the excellent working knowledge they had of all the products they in their store and their ability to convey that information to a person, like myself, that had little or no working experience/knowledge. They were friendly and very supportive. The one item that I decided not to do on my own was they Mud pan for the shower. Micheal's recommended a contractor to do the work. They did an excellent job at a good price. I would have no problem recommending Micheal's Floor Covering to anyone. They were a great find and I will continue to use them in the future.

They were great and I have referred them to others. They were good in helping us select colors, designs and patterns. Their installers were great. They were immediately.