Mases Concrete is a nightmare. I am writing to share my extremely negative experience with MASES Concrete. Despite paying a significant cash deposit upfront, MASES has failed to complete our retaining wall project in a timely manner. Throughout the project, we have encountered numerous issues, including: Unnecessary charges: We were charged for additional services that were not initially agreed upon. Project delays: The project has taken significantly longer than anticipated. Incomplete work: The retaining wall is still not finished, and there are unfinished tasks such as burying drain pipes and securing landscape plastic. Poor communication: MASES has been unresponsive to our concerns and has used excuses to justify delays. Based on our experience, I strongly recommend avoiding MASES Concrete for any future projects. Their unprofessional behavior, poor communication, and failure to deliver on their promises have caused significant inconvenience and frustration. Once again, don't let Mases Concrete ruin your property and life.
Description of Work: Completing retaining wall.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,500
Greg M.
12/2023
5.0
concrete repair
+ -1 more
I am very pleased with both the outcome of the project and the professionalism of the way it was performed. I intended to hire Mases again next summer to finish two or three more projects that have been on the to-do list for way too long.
Description of Work: Mases Concrete undertook a project that rescued my basement from groundwater. This was not an easy project. It involved dirt removal and concrete pouring in a room off of my basement. Mases took care to make sure that the preparation and pour did not impact the floor, walls, or furniture in adjacent rooms. Getting the concrete into the basement took care as well. The concrete needed to be pumped, with the pump hose passing through the yard, a fence and through a bedroom window to get to the area. All of that was accomplished without incident.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
gary L.
09/2022
5.0
concrete repair
+ -1 more
They were very kind and did great job. They have good workers and we were very please.
Description of Work: They rebuild our porch and concrete our pad.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Concrete Pouring and Repair
FAQ
Mases Concrete, LLC is currently rated 3.7 overall out of 5.
No, Mases Concrete, LLC does not offer free project estimates.
No, Mases Concrete, LLC does not offer eco-friendly accreditations.
No, Mases Concrete, LLC does not offer a senior discount.
No, Mases Concrete, LLC does not offer emergency services.
No, Mases Concrete, LLC does not offer warranties.