Hardwood Floor Specialist LLC is a family-owned and operated business. We’ve been working with hardwood floors for over 20 years. With years of experience we put our guarantee on every hardwood flooring installation without hesitation. We specialize in hardwood floors of many kinds of woods and can customize and install a new wood floor for your home or office. We can also refinish old, worn-out floors to restore the warmth and charm of your home or office. We will work with you to ensure that your new floor or restoration project is effortless for you. We will discuss with you all options and help you make the best decision. We take your flooring project personally and follow through from start to finish. At Hardwood Floor Specialist LLC, we don’t just want your business. We want your repeat business... and your friends’ business... and your family’s business, and this only happens by going above and beyond your expectations, for a great hardwood flooring installation. Hardwood Floor Specialist LLC is fully Licensed, Bonded and Insured
Business highlights
21 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
Install new all types hardwood floors and repair old floors and add floors to existing floors and refinish all types Hardwood floors, with different type floor finishes, stain floors, repairs floors, new installation and existing stairs refinishing, & custom floor works and finish work by request, water damage repairs and refinishing. Dustless system used when refinishing your floor.
Description of Work: repaired and refinished wood floors
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
ReNae S.
10/2015
5.0
flooring contractor, hardwood floor
 + 0 more
unknown
Description of Work: Hardwood Floor Specialists refinished out hardwood floors. The entire process was top notch and the results exceeded our expectations. I would recommend HFS to anyone without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael J.
08/2015
2.0
hardwood floor
 + -1 more
unknown
Description of Work: Attempted to schedule a walk through and quote. Sergey responded quickly which was great, but informed me there was a $49 charge to come and do that. I don't remember seeing that, but thought OK whatever.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
Yes, I recommend this pro
Response from Hardwood Floor Specialist LLC
Customer Hi, Just left you a message. I was hoping you could take a look at our 120 year hold home floors. They're in pretty bad shape and need some work. You can reach me at ph xxxxxxxxx. Thanks Hardwood Floor Specialist LLC Hello customer, I can stop by tomorrow around 9:00 -10:00 am for estimate and professional consultation. It will be only $49.00 fee (free with signed job contract). If you are interesting please send me job address. Sincerely, Sergey (360)931-5888 Customer Hi Sergey I have a conflict at that time, but I'm free anytime after 11am and my schedule is flexible any other day after 9am and before 4pm Hardwood Floor Specialist LLC Can we schedule tomorrow 11:00-11:30am if it's possible or around that time? If yes please send me your address. Customer Hi, yes, 11-11:30 is perfect. Thank you. See you then Hardwood Floor Specialist I NEED ADDRESS WHERE TO GO Customer You don't need to type in all caps and yell at me. Forget the appointment. I'll find another company. Hardwood Floor Specialist LLC I'm sorry for miscommunication I didn't mean to do that, please check our conversation I asked you to send job address twice and I left message for you on your phone with address request if it's possible by text and you didn't provide the address. Maybe you were so busy and didn't read all message that's the reason I sent you the message that way to get your attention. Anyway, if you change your mind I have time for you tomorrow or I wish you good luck with another company. I tried to communicate with customer and I think it's very unfair for him to give me a poor review. I didn't do any work for him, I don't understand why he gave me a bad review. All I wanted was his address! Also, in Angie's List magazine in Hardwood flooring sales/Installation/Refinishing section my advertising says: "With over 20 years experience, we offer professional designs and consultations from start to finish for only $49.. FREE with signed job contract (deducted from final bill when job is completed). Also,see in Angie's List profile I don't have free estimate, I have "ask for details".
Christine B.
02/2015
5.0
hardwood floor
 + -1 more
unknown
Description of Work: Told us how to fix the problem ourselves at no charge very nice and professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard S.
02/2015
5.0
flooring contractor, hardwood floor
 + 0 more
unknown
Description of Work: Refinished hardwood floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Aileen W.
05/2010
5.0
flooring contractor
 + -1 more
Great open honesty. Reccomend.
Description of Work: Sergey came to my home to give an estimate for services. Once I explained the situation (air conditioning guys wanted to cut holes in my cherry floors). He convinced me to get a second opionion before I moved forward with the job. I totally appreciated him being up front and honest and not just looking to get paid. I ended up not having to do anything to my floors thanks to Sergey saved a lot of energy, pain and effort. I would reccomend him and would use him in the future if I needed floor repair work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RUSS R.
07/2009
5.0
flooring contractor
 + -1 more
Sergey, the owner did an outstanding job at a very reasonable price. I've had extensive experience with contractors over the years and this was the best yet. He is an "old world craftsman" and you can't go wrong hiring him. He was prompt, professional, took his time, and did it right. Could not find a speck of dust anywhere in the house after he completed the job.
Description of Work: Sanded, sealed and refinished 430 about square feet of maple hardwood floors in our kitchen, bathroom, hallway and two closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Brian D.
07/2009
5.0
flooring contractor, hardwood floor
 + 0 more
Actual Quality Construction did a very good job on my old floor. Mr. Alyabyev fulfilled all of my expectations and I was very pleased with the result. This is my second experience working with Mr Alyabyev - both projects were successful. I would hire this company again and I recommend it highly.
Description of Work: I had a very old and worn oak floor that many people would have simply replaced. However, Actual Quality Construction explained how it was possible to save the floor, and for a very good price. Please see the before and after photos.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Sarah S.
06/2009
5.0
flooring contractor, hardwood floor
 + 0 more
It went very well. He was able to come out in the evening and fix it that night within a few of hours. He even explained to us how to take care of small scratches our selves.
Description of Work: My newly refinished floor got some scratches from a suit case. Sergey came out and reapaird/refinished scratched floor to make it look beautiful again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Sarah S.
06/2009
5.0
flooring contractor
 + -1 more
Sergey was very helpful from the begining. He was very accomidating and made my job seem important to him. He gave good advice and answered all my questions very well. He did amazing beautiful work. My floors look incredible now! He was willing to work with my schedule and always arrived on time for our appointments. He explained the process and my options very well to me. I would (and do) recommend him to everyone I know. It was a pleasure to do business with him.
Description of Work: Refinished/repaired old hard wood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,947.6
MARIA M.
05/2009
5.0
flooring contractor, hardwood floor
 + 0 more
This is the second occasion for using Actual Quality Construction and the service remains top notch and reasonable. The floor is new but improperly installed originally by another installer. Actual Quality (Sergey) came in with a great estimate of price and procedure, arrived promptly, completed the work expertly and explained precisely what he did which matched the proposal exactly and then cleaned up thoroughly before leaving. He called the following day to see how we liked the work and were we satisfied.
Description of Work: We had warped hardwood floor boards and hardwood stair risers and step.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
MARIA M.
04/2009
5.0
flooring contractor
 + -1 more
By fluke, I saw his yard sign on another job he was working on and called. He returned my call the same day, we set an appointment for the following day and he called an hour before the appointment to tell me he was going to be maybe 15 minutes late so he could finish a little work he had on the job he was working on from his original schedule and then called again when he was arriving. He heard my tale of woe, took the time to check every single area that needed repair (header installation to adjoin wood floor to adjacent tile and damaged boards within the floor that were damaged in the original installation). He went to work on a small area during his estimate process to show me what he planned for the solution. No charge; just a look-see on his ability and attention to detail! He stated the next day and finished the entire job (lacking some material that had to be special ordered) in 4 days (where his competitors suggested we tear out the whole floor and start over, barring that they felt 1 week to 10 days with 2 men would be needed). Our guy cleaned up every day, he was always cheerful and perhaps a little "chatty-Kathy-ish" if you engaged him before he started or after he finished working...but not while he worked! Terrific. He also added wood vents for the forced air system that looked like they were hand made for this particular floor and these were off-the-shelf pieces! He's good. Hire this one if you need someone to rely on for a dependable result and reliable work ethic.
Description of Work: Our new hardwood floors were incorrectly installed by untrained workers and required extensive repairs including creating a header for adjoining tile floor surfaces. The job was done quickly, cleanly, thoroughly and beyond our expectations. This contractor went to extreme measures to ensure that the repairs made the floor look like it was new, which it did not when he arrived on the job. I would recommend this man for any hardwood flooring job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Brian D.
03/2009
5.0
hardwood floor
 + -1 more
Words cannot describe how satisfied I am to have worked with Actual Quality Construction (Sergei Alyabyev). The job was a complete success in all regards. Sergei is extremely experienced and skilled at his trade. Moreover, he was extremely professional regarding the business side of the process (bidding, scheduling, payments, etc). Most importantly, the floors look great and everybody who has seen them can't believe we didn't rip out the old flooring and install a new floor, which is a great compliment to Sergei. I am especially impressed because I felt the price was very fair. On this job I learned that Sergei is not the least expensive guy around, but he gave me a small price break and I definitely feel that he is well worth the cost. I would recommend Sergei to anybody considering him and I would hire him again for future projects should they come up.
Description of Work: I am renovating a home in Portland built in 1909. The previous owners had carpet covering the fir floors underneath. The floors were in pretty bad shape with lots of issues to deal with: water, pet , and other stains, large gaps between boards, boards to replace, etc. I hired Actual Quality Construction to sand, fill in gaps and holes, stain and apply seal and top coat (finish) to the floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Constantine S.
02/2009
5.0
hardwood floor
 + -1 more
Over all it went on time and on schedule.
Description of Work: Installation of pre-finished hardwood flooring is a scrupulous job and Sergey is the person to go to. Job was not easy, lots of cutting in corridors and kitchen. And it all was done perfect, and by just looking at the floor you will think that it was there always. He also cut in vents for me and just satisfaction after satisfaction in his line of work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Lucy K B.
02/2009
5.0
flooring contractor, hardwood floor
 + 0 more
Excellent! He began and completed the work when he said he would and better yet, you cannot tell that the floor was repaired! It looks as though the entire floor was done within the same time frame. There is no evidence that the floor finish was ever repaired.
Description of Work: Sergey repaired scratches to my fir floors. The work involved sanding an area down to remove the deep scratches and then matcing the Swedish finish to the remainder of the floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lucy K B.
01/2009
5.0
flooring contractor
 + -1 more
I couldn't have asked for a more responsive and responsible contractor. Sergey provided all necessary explanation of work, showed up on time, cleaned up daily after himself, and the work was that of a top craftsman. Prior to Sergey's craftmanship and attention to detail, the kitchen floor was an eye-sore. Afterwards, the kitchen floor was a compliment to my old house and to his work. It was one of the most flawless remodels I have had done. He was even more attentive to detail than I was!
Description of Work: Took off 3 layers of old lineoleum flooring and refinished original fir floor underneath. Work also included installing old fir flooring where original fir was either missing or damaged. Did finish trim work on baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Angi V.
10/2008
5.0
woodworking
 + -1 more
I had a contractor friend "help me" install my brand new base and casing trim package. I was very disappointed. I called Sergey to finish a tricky closet door, knowing he would have the proper tools to cut the trim (he refinished my hardwood floors beautifully). Having regretted my "help," I asked Sergey to pull off, and re-do the not so good places (which was about half of it). Sergey is very conscientious to preserve the texture on the walls and the quality of the trim. He beautifully cut and matched mitered corners, guarding against any splitting of edges. Any exposed cuts were sealed. He provided matching putty for me to fill the rest of the holes left by the other. Having the proper tools and knowledge made a huge difference in the finished product. The "pin nailer" he used left such a tiny hole, it was hard to locate. Overall, his price to fix my mess, was less than I paid the first time. He apologized, because it took more time and therefore cost more, than it would have, to have him simply install it from the raw material.
Description of Work: Remove poorly installed trim package, re-cut and re-install. Some new trim was ordered, but he salvaged longer boards to short areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Angi V.
08/2008
5.0
flooring contractor
 + -1 more
There were 3 main areas that I knew of that the cats had used instead of the litter box. One was particularly worse than the other 2 and he planned to take out the surface boards to replace them. The areas in the hall tested OK for moisture, & the stains would sand out. After pulling the main spot in the living room, there was too much moisture in the sub-floor, & one board had to be replaced. Sergey went on a mission to find the right sub floor board with an acceptable moisture level. After procuring, he pulled it out & replaced it, then repaired the hardwoods, matching to the surrounding boards. After an initial sand, Sergey putties the entire floor, so that ALL dents, spots cracks & holes fill in. When I came home, I found a fourth area, the surface boards were fine, but the urine odor was still emanating from the corner where the floor meets the wall, (hardwoods didn't go the wall, but left a crack. Apparently, the urine just ran into the crack.) At my expense, I asked him to pull that section out too, because I didn't want any chance that the cats could smell something we couldn't and return to the same spot. After taking out the surface boards, he found that section of sub-floor was too wet to work over. He needed to dig out a chunk (chisel & hammer on a 95 degree day) that went under the wall. No small feat. All the while, Sergey demonstrates utmost professionalism for a job done right, no cutting corners. Having puttied the entire floor, we also discovered that there were slivers of moisture in certain boards in the hall, that went undetected by the naked eye. Had he not used the putty every where, these areas would not have been exposed and would have subsequently damaged the finish from the inside out. He replaced these boards too, again matching the pattern in the surrounding boards. I ran into a snafu with a contractor that was to come fix a crack in my ceiling, who canceled unexpectedly due to a death in the family. Understandable, but I was stalled. Sergey said he knew someone who could help. He made the call, and had the painter come check it out. We confirmed over the phone, and the painters came the next morning when Sergey was there, and had the job done in a few hours. This was above and beyond my expectation, but was delighted to have yet another task off my plate. He also remade my threshold for the front door, creating a custom board to fill in a dreadful gap & cut a small piece to seal the sliding glass door. These were lathed to fit my existing doors. And those new wood heater vents? worth every penny! Sergey is an old world crafts man, I would hire him again in a heart beat, for refinish, or new installation, or any custom wood work. He is amazing.
Description of Work: Remove & replace damaged hardwood flooring caused by pets. Repair damaged boards from TV cables. Refinish the entire floor, living room, dining room & a long hall. Sergey offered me wood vent covers which were included in his bid, to add to the beauty of the floor, did not cost that much more. With his estimate, he stated that was the final bill, not an open bill, that if it turned out to be more than expected, that he would cover it. I choose Sergey, because he communicated his care for detail & to do the job right, the first time. His bid included replacing boards that others wanted to sand off, patch, or just cover. Sergey didn't mind the extra work to make it right.
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*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Finished Carpentry and Woodworking,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Ceramic Tile
FAQ
Hardwood Floor Specialist LLC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Hardwood Floor Specialist LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Hardwood Floor Specialist LLC does not offer free project estimates.
Hardwood Floor Specialist LLC offers the following services: Install new all types hardwood floors and repair old floors and add floors to existing floors and refinish all types Hardwood floors, with different type floor finishes, stain floors, repairs floors, new installation and existing stairs refinishing, & custom floor works and finish work by request, water damage repairs and refinishing. Dustless system used when refinishing your floor.