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Floor Coverings International of Vancouver, Inc

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

We work hard to deliver an exceptional customer experience from the moment our customer contacts us. We believe in 100% customer delight. From the initial design consultation with our in-house designer to our professional and courteous installation staff, hired for their attention to detail, we are there for our clients. Our mission sets us apart, let us prove to you that we care about your home.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, vinyl flooring, hardwood flooring, area rugs, bamboo flooring, cork flooring, granite, natural stone, engineered stone, all types of ceramic tile applications, counter tops, showers, baths and flooring, quartz, professional installation & professional design consultations.

Services we don't offer

Please ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.340 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
8%
3
10%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.3
punctuality
4.5
Showing 26-40 of 40 reviews

Cheryl H.
07/2016
4.0
ceramic tile, flooring contractor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Juanita J.
02/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Excellent. Toby was professional. Kept his promises. Quality product...we went with acacia wood and 2.5- 3 years later and we could not be happier. Lots of compliments from our guests. I recommend without reservation. Juanita

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffra N.
09/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Our flooring project included a number of carpentry tasks that IFC does not do so we decided on another bidder that was able to take care of those issues as well as the re-flooring. So, although we did not have them do the work, my experience with IFC was positive. Monica was both very professional and knowledgeable and, should we have other projects in the future, I would certainly consider hiring them.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juanita J.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: They installed beautiful acacia hardwood throughout our home. It was a huge project. We love it. The quality of workmanship was great. They talked with us about the direction of the run in the planning phase. They were excellent on calculating how much was needed, almost to the board. We did have some scraps left over which we appreciated to show to our family/friends out of the area. The floor is still gorgeous and easy to care for. |The only negative was the installer brought his lapdog and expected that it would be welcome to walk throughout the house and on the new hardwood floor (the part that was already installed). I have a cat who was already freaked out about the floors being ripped up and new installed. I was offended by the worker bringing his dog into my home without asking. (I don't let my family or friends bring their dogs in!) I told FCI about this. They handled it immediately and apologized for their worker (who did return but left the dog in the truck all day). We have referred friends to FCI. Great folks. Great job at competitive price.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karla V.
03/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Great service, fast and professional, but pricey. However, they seem to be in line with other similar providers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,400

William C.
01/2015
1.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Install (partially) an kitchen floor & skim hardwood floors refinishing them in such a way that they are worse than before their "help" |

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

BEVERLY A.
12/2014
2.0
flooring contractor
  + -1 more
unknown
Description of Work: Kitchen and Master Bath design and installation. Removed tub/shower and replaced with walkin shower.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


DIANA H.
08/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Replaced flooring in rental unit. Did a great job at a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Patrick C.
06/2014
3.0
flooring contractor
  + -1 more
unknown
Description of Work: Final result was satisfactory, but had to wrangle with the owner to get them to complete the job as bid.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$400

Sharon F.
06/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

William C.
06/2014
1.0
hardwood floor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$5,000

Bryan H.
03/2012
5.0
flooring contractor
  + -1 more
After being very dissatisfied with another (not Floor Coverings International) flooring store we were referred to Zach at Floor Coverings International in Vancouver and he came to our home a few times to help us decide on the right flooring in our kitchen, dining, formal dining and formal living area. There was some mis-communication at the end of the process which was unfortunate but the end result was very well done and my wife and I could not be happier with how it turned out. We do appreciate Zach and his crew for getting us taken care of as best they could.
Description of Work: New Ultra Vinyl Flooring in our Kitchen, Dining and living area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Scott S.
02/2012
5.0
flooring contractor, hardwood floor
  + 0 more
,I was put in touch with Toby by some family who also had him do some work for them and were quite happy with the work. I had a fairly unique project as I had a reletively new home that had laminate throughout the kitchen and dining areas but it did not extend into the family room area which had carpet. I really like the look of a continuous flow but thought it unlikely I would be able to find the same laminate used for the rest of the main floor as I had contacted the builder and they no longer used the flooring company that installed it. Toby came out, took some pictures and the small sample of extra laminate the builder did leave me with but wasn't sure if he would be able to get the exact same or if we would need to look to do something else. I was thrilled when he found it and it was installed less than two weeks later. I now have the same laminate running throughout my whole main floor and love the look so much better, especially having a dog which made the carpet hard to keep up with. Great service and would recommend and use again.
Description of Work: I had laminate installed in my family room to match the rest of my downstairs. Bid to install, FCI took care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Ronald S.
08/2008
3.0
carpet installation, hardwood floor
  + 0 more
Everything that could possible go wrong did. We signed the contract April 1 but didn't hear back until April 10. We wanted the wood floors done first and then the new carpet laid. The set it up to do part of the wood floors, then the carpet and then finish the wood floors. No one showed up when they said they would. They didn't have the right sand paper, carpet pad, not enough carpet to finish the job correctly (too many seams) and when they reconnected the refrigerator the ice maker leaked and ruined the just finished wood in front of it. The 3 day job took about 3 weeks to complete with multiple do-overs. I chose the more expensive bid because I thought it would be to our advantage to have it all done at one time. It was a nightmare! When we signed the contract they said that we would be given a membership to Angie's List as part of the deal. They didn't do that either. I think they were afraid that I would tell everyone what kind of job they did. So I finally joined myself and this is the story.
Description of Work: Sand and refinish wood floors in entry and kitchen. Remove and replace carpet in family room and hall. They were also going to restretch some of the carpet in the living room and bedrooms that were installed poorly. We were told it would be a 3 day job.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$4,200

Response from Floor Coverings International of Vancouver, Inc
At Floor Coverings International we appreciate all feedback given to us by our customers. Customer Service is at top of mind in every project we take on. In the last year, we have brought on a project manager who coordinates each of our projects. From ordering the products you selected, to scheduling your job to final walk through, our project manager is dedicated to superior customer service. This change in our staffing has enabled us to delight our customers every step of the way. We apologize for any inconvenience you experienced during your project. We also appreciate your candid feedback and the opportunity for us to make a change in our business for the better.

ADAM H.
08/2006
5.0
flooring contractor
  + -1 more
Toby was extremely courteous, punctual, and knowledgeable. He had a HUGE selection of flooring options in his van, which saved tremendous amounts of time by avoiding the hassle of going to the store. He was very patient with the decision making process (choosing the flooring). The quality of the work was outstanding given the tight timeline we were working under. We highly suggest anyone with flooring needs contact Toby and his team.
Description of Work: Met with us to determine the chosen color and floor type. Old flooring taken out, hauled out, and replaced with new Pergo. The work included transitions from the carpet to the new Pergo flooring, and taking off and replacing the wood trim. The team also moved the furniture and appliances to allow for floor installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,895
    • 1
    • 2(current)

Contact information

4510 NE 68th Drive Suite 118, Vancouver, WA 98661

http://www.vancouver.floorcoveringsinternational.com

Service hours

Monday:
11:00 AM - 5:00 PM
Tuesday:
11:00 AM - 5:00 PM
Wednesday:
11:00 AM - 5:00 PM
Thursday:
11:00 AM - 5:00 PM
Friday:
11:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Countertops and Backsplashes,
Glass Block,
Marble and Granite

FAQ

Floor Coverings International of Vancouver, Inc is currently rated 4.3 overall out of 5.

Monday: 11:00 AM - 5:00 PM

Tuesday: 11:00 AM - 5:00 PM

Wednesday: 11:00 AM - 5:00 PM

Thursday: 11:00 AM - 5:00 PM

Friday: 11:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Floor Coverings International of Vancouver, Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Floor Coverings International of Vancouver, Inc offers free project estimates.
Yes, Floor Coverings International of Vancouver, Inc offers eco-friendly accreditations.
No, Floor Coverings International of Vancouver, Inc does not offer a senior discount.
Yes, Floor Coverings International of Vancouver, Inc offers emergency services.
Yes, Floor Coverings International of Vancouver, Inc offers warranties.
Floor Coverings International of Vancouver, Inc offers the following services: Carpet, vinyl flooring, hardwood flooring, area rugs, bamboo flooring, cork flooring, granite, natural stone, engineered stone, all types of ceramic tile applications, counter tops, showers, baths and flooring, quartz, professional installation & professional design consultations.
Please ask for details.

Contact information

4510 NE 68th Drive Suite 118, Vancouver, WA 98661

http://www.vancouver.floorcoveringsinternational.com

Service hours

Monday:
11:00 AM - 5:00 PM
Tuesday:
11:00 AM - 5:00 PM
Wednesday:
11:00 AM - 5:00 PM
Thursday:
11:00 AM - 5:00 PM
Friday:
11:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM