I called around to get quotes for replacing ink pads on an Epsom printer and got quotes for $107 and $47. I decided to buy a new printer instead. Later when I realized the new printer wouldn't print on some print media, I decided to fix the old Epson and have two working printers. Since they had given me the lowest quote, I took the printer to Compass Micro approximately 10 a.m. Friday morning. They stated that they could probably get it done in a few hours. Instead, they called me within the hour that the work was completed and I was able to pick it up while still in their area, rather than do the 20 mile round trip to my house and back. I was very grateful for that. The two staff people I dealt with were friendly and professional. If I have printer problems in the future, I will definitely seek their services.
Description of Work: Replaced ink pads on old printer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47
SUSAN C.
07/2012
5.0
computer repair
+ -1 more
This business does not work on HP printers, so he did refer me to another business for future needs. He was very nice and professional, and I would use them again if I had the need.
Description of Work: I had a paper jam in my HP LaserJet 4 printer that I could not extract. I took it in, and the gentleman there was able to remove it in about 30 seconds - no charge.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN C.
08/2010
5.0
computer repair
+ -1 more
I would definitely recommend Compass Micro for Canon printer repairs.
Description of Work: My 3-year-old Canon multifunction printer jammed and a piece was left inside where I could not get to it. Compass Micro was recommended by Canon Technical Support. I took the printer in for the service. Russ was very nice - he extracted the retained piece of paper and did not charge me the 1/2 hour minimum fee. I did need a new print head, however, and purchased that. He also gave me a reference to a service who can repair my HP laserjet printer, as he does not work on HP products.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Contact information
11818 SE Mill Plain Blvd. Suite 402, Vancouver, WA 98684
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Service Categories
Computer Repair
FAQ
Compass Micro Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Compass Micro Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Compass Micro Inc does not offer free project estimates.
No, Compass Micro Inc does not offer eco-friendly accreditations.
No, Compass Micro Inc does not offer a senior discount.
No, Compass Micro Inc does not offer emergency services.
Yes, Compass Micro Inc offers warranties.
Compass Micro Inc offers the following services: Computer repair & printers.
Contact information
11818 SE Mill Plain Blvd. Suite 402, Vancouver, WA 98684