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Clean and Green Vancouver

House Cleaning, Blind Cleaning, Dryer Vent Cleaning,

About us

Clean and Green has a long reputation of removing years of abuse from your home by our extensive and detailed cleaning techniques. We are not your average "Spray and Wipe Company". Most initial cleanings include scrubbing floors the "old fashioned way" on our hands and knees and using a "little elbow grease"! Our cleaning business is our passion...not just a company. We are Licensed, Bonded, and Insured, and Family owned and operated. We do not utilize sub-contractors, all of our employees are employed by our company and have workers compensation insurance. We treat every customer as an "opportunity" and not a dollar sign, and it's always reflected in our prices. We are licensed in both Washington state and Portland Oregon. All Angie's List members receive %15 off all services.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Eco Friendly House Cleaning, Janitorial Services, Move out Cleaning, Debris removal, Commercial, Residential Housekeeping, interior window cleaning, blind cleaning,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.448 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
19%
3
10%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.4
Showing 26-48 of 48 reviews

Deborah D.
06/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


John G.
04/2013
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Qi T.
03/2013
4.0
house cleaning
  + -1 more
pretty good.
Description of Work: pretty good.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Susan C.
01/2013
4.0
house cleaning
  + -1 more
o
Description of Work: The cleaning project was a bachelor dad's 7 room house. I had only purchased four hours of time, so this meant that we had to prioritize which areas should be addressed. The house has all tile or wood floors, so one of the tasks was to mop all the floors, a big task in itself. The kitchen and bath were also cleaned (very well). The work was done efficiently and very satisfactorily.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Amanda H.
10/2012
4.0
house cleaning
  + -1 more
unknown
Description of Work: Clean and green had been referred to us by a friend, so when I saw an angies list big deal for them, I bought it. They did an amazing job cleaning our home. So I set them up for cleaning every two weeks. Getting them scheduled was a bit difficult / frustrating as the office manager seems rather disorganized; twice I was expecting them to have cleaned my home and they didn't show, as I wasn't on their schedule that day (and I had not changed the day/time) Each time they made it right with me, and the last few times have been uneventful. They do a wonderful job and I love how clean my home is when I get home from work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Louise H.
10/2012
5.0
house cleaning
  + -1 more
They arrived on time, asked what I needed done and proceeded to do the various tasks satisfactorily.
Description of Work: They vacuumed, cleaned bathrooms, mopped floors and cleaned the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Lillian O.
09/2012
5.0
house cleaning
  + -1 more
Went pretty well. Came a day early, which was ok since I had someone at home to let them in.
Description of Work: Cleaned kitchen, bathrooms, made beds, empty garbage, vacuumed, and mopped floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

DIANNA C.
09/2012
3.0
house cleaning
  + -1 more
This company is owned by Steve and Norma. Any positive comments I have are about Norma who usually does the cleaning. Steve was always difficult to work with and he does all the scheduling. Also, I often leave notes for my cleaners and it took them forever to tell me that she didn't read English very well. The first two years went fairly well. However, I was really not happy with their services the final six months but I kept them as I was getting ready to move and and sell my house. Before that I put up with the other stuff as they had done a good job cleaning. That had also gone downhill lately and I realized they had started to scratch all the white baseboards on the floor (vacuum possibly). I have used a few cleaners for the past 20 years and never had the problems I had with Steve. We want to be on a regular schedule and we stick to it. The few times a year I had to reschedule due to a holiday or company coming into town it was exceedingly difficult to get back on my same week. Norma did not like my dogs to be around when she cleaned. So I had the dogs set up to be elsewhere on the same day. Even though I explained that many many times to Steve it never registered with him that was why we needed to stay on the same week. It wasn't like they would be paid less as it still would average out to twice that month even if it meant I paid them to come two weeks in a row. My final interaction with him was very unpleasant as he did not recall a conversation that he and I had only two days prior!
Description of Work: We used their service for about 3 years. Cleaned 3000 sq. ft. home every other week. When the owner, Norma came out with the crew the house was cleaned very well. Not as good when she wasn't there. Did not like it that they insisted on using their own vacuum cleaner. Also, the time they showed up fluctuated a lot and that was difficult as my husband worked from home and was on business calls.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$150

tricia J.
09/2012
1.0
house cleaning
  + -1 more
I purchased an Angie's List "Big Deal" promo that stated 4 hours of cleaning for $79.99. I bought the deal because I was having a party, working very long hours, and didn't want to worry about cleaning my house. When I called to schedule the service, he stated there was some confusion with the promo and that the fine print said I was supposed to buy two. He said he would honor it anyway but made statements about how he was going to have to schedule another service in my area in order to make money on the deal. One hour before the scheduled service, he called to cancel for "business reasons". By this time it was too late for me to get someone else in time for my party and I ended up having to do it myself. He did offer to reschedule but I didn't need the service any more and really didn't want to deal with him any longer.
Description of Work: No services actually performed - company canceled scheduled service.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

Response from Clean and Green Vancouver
1...The fine print stated that the deal we were offering made it mandatory to purchase two. 2..We made a decision to honor it anyway even though we were not obligated to. We felt it was an honorable thing to do. 3..We did indeed request to postpone/reschedule the service due to time constraints for that day. 4...Although we try to keep all jobs scheduled in a timely fashion, we do have challenges occasionally. 5..We offered to reschedule and compensate the customer, but due to the party arrangement it was not feasible for her.

Noma C.
09/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: I hired them to do the $45 Angie's special. That was a mistake. They had 2 hours and didn't get to any rooms besides the 2 bathrooms and the kitchen. Even then, they didn't these 3 rooms clean. At the end, I had to ASK to get them to mop the kitchen floor. But even worse, their "trainee" spilled some of my cleaning products on the the hall carpeting. I saw her spill it and so did the co-owner Norma....They left, and about 2 hours later, they came back (without letting me know that they were returning) and demanded to look at the stains. I let them look, and as Norma kept repeating "it wasn't there before", ( apparently not realizing that she was only verifying the fact that their company was responsible for the stains!") the man took photos of the stains. I live alone with no pets so there was no questioning the source of the stains. A day or 2 later, a representative from another company showed up and looked at the stains, then left without commenting . I had an e-mail from the owner around this time, asking me to give him some time to see if the carpet could be dyed. After that, I have heard NOTHING from them, although this "cleaning" took place on July 30th, and it is now September 12th.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Clean and Green Vancouver
The customer was very happy with the work we provided outside of the 'accident' incident. She verbally expressed her satisfaction even after the job was completed and the stain was exposed. She then changed her status to a 'mistake' only after she realized her carpet stain was not repaired yet. HOWEVER, .....We hired an independent contractor to come in and evaluate the carpet to determine the best course of action for the repairs. ALSO, we would like to add that the bleach based, (toxic chemicals) were the customers products that had spilled on the carpet due to being left in storage on the FLOOR. We use only 'green' cleaning products. In addition, We attempted to resolve the carpet stain issue by sending out a carpet specialist and notified her of the fact and that we would be paying for it. Unforeseen by us was a potential or possible misunderstanding between the customer and the independent carpet cleaner, which although is unfortunate, but nonetheless was between those parties and had she called us to give us an update, we certainly would have intervened and continued compensation and/or repair remedies as promised.

Mindy S.
09/2012
1.0
house cleaning
  + -1 more
unknown
Description of Work: I dealt with the owner, Stephen Duquette, directly. He gave me a quote over the phone and we scheduled a cleaning. After I spoke with him, I looked at his website and found a coupon for "2 hours - $44.99". When he called to confirm the cleaning date (already set), I asked to use the coupon that had an expiration date of 10/31/12. He said that he already gave me a quote, but he'd have to "think about it and call me back". What's to think about? The answer is YES or NO. He did call back later, but did not leave a message. I assumed we were still on for the next day. Needless to say, they were a No-Show. When I called to find out what happened, Stephen made excuses: 1) "I left a message" (no); 2) "we're discontinuing that coupon"; 3) "I did not hear back from you". I received poor customer service with a side of bad business practices. Leaves me wondering if 2 hours of coupon-cleaning is sub-par to "full-price" cleaning...? Will never use a business that will not honor their own coupons.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Clean and Green Vancouver
1. C&G offers coupons from its web page that we reserve the right to cancel without notice. 2. All coupons are prepaid in advance. 3. If you wish to take advantage of the discounted services, you must prepay the coupon. 4. C&G honors all transactions that are consumated with payment. No such payment was received from this customer. 5. We regret the facts of the terms of service for steeply discounted services may not appeal to all prospective customers. Prepayment assures consumers that there is a valid agreement for delivery of service on the day and at the time agreed AND paid for. 6. Service is a kind of transaction that is subjective. C&G purchases advertising services from Angie's List, however this transaction was in no way related to associated to those marketing arrangements. Therein, this demand to receive a discount outside the terms of written agreement is dishonest on the part of the prospective customer. IN AN INTERNET AGE WHERE GOOD COMPANIES CAN BE SMEARED AND THEIR REPUTATIONS DEGRADED OVER A $45 COUPON FOR PREPAYMENT OF SERVICE, WE OFFER THIS EXPLANATION TO ADDRESS SUCH DISHONESTY. Thank you for patronizing C&G. We know there are honest homeowners and project managers who appreciate sincere discount for introductory purposes. No deception intended, we occassionally offer two (2) hour 'green' cleaning session at $45 to introduce new customers to a wonderful difference in what true Green Cleaning means. People who use the Angie's List as a means for attempted blackmail should be ashamed if not embarrassed at the idea that they can publish libels for spiteful and malicious purposes. The reputation of small businesses in this forum can be blindsided by such persons because Angie's List publishes poison pens such as these where there was no transaction but the party felt offended that they were not afforded an unearned privilege because they did not abide by the written terms in a timely or deliberate manner. C&G will honor and does execute all contracts and agreements. We do the work and do it Green. We are affordable and reliable. We invite you to experience green the clean way.

Matthew S.
08/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: We purchased 2 Angie's List specials ($45 for 2 hours of house cleaning) for a total of 4 hours of work by two people. We have a 20 year old, single story, 2,000 sq ft house with 3 bedrooms and 2 baths, and wall to wall carpeting throughout. Jessica and Jessica came with their own equipment and cleaning products. After I showed them around the house, they asked if there were any particular areas that I wanted them to concentrate on. Our particular challenge was in the kitchen, where the previous owners had used an open grill on the Jenn-Air stove, and I had been unable to remove the built-up grease on the walls and woodwork in the area around the stove and the bay window. Jessica went to work on the grease with her own cleaner and was able to remove it without damaging the paint or the woodwork. She also cleaned the multiple panes of glass in the chandelier above our kitchen table. Other work included dusting, vacuuming carpets and upholstery, wiping down window sills and tracks, and cleaning both bathrooms, including the tile counters and the tub surround, and the wall-length mirror. Both Jessicas worked very hard and did a superb job. Our house sparkled when they were finished. The ladies also were very professional and courteous. I would definitely hire them again, and would consider using them on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Thanh H.
08/2012
3.0
house cleaning
  + -1 more
unknown
Description of Work: They did not have time to clean the 2nd bathroom. They should have the list of things they will do.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$45

Response from Clean and Green Vancouver
Our promotions provide a signaficant price savings for customers for a specific time frame. This complaint is not a legitmate one considering that there is no mention about the quality of services completed, even though the customer had verbally expressed a high level of satisfaction while we were on the job.Rather, this is a complaint about the area that we did not have time to complete. The customer was offered more time to complete the referenced areas, but instead declined. Bottom line: We provided 1 hour cleaning services with 2 employees for $45dollars, and provided quality services,which again was confirmed verbally by the customer while on the premises,but later decided to complain that there was an area that we were not able to finish. WHAT AND WHERE IS THE COMPLAINT?

wes E.
08/2012
5.0
house cleaning
  + -1 more
They were AWESOME! I was able to get my requested day and time. I was also called with a reminder, which was appreciated. The situation wasn't ideal as we were only partially moved into the house, and were not on site. Additionally our kitchen contractor was there working unexpectedly. We left a key in a combi box and instructions in the mailbox. They far exceeded my expectations given the circumstances. Floors were sparkling clean, all the bathrooms were scrubbed out, they even cleaned all the light switches! Can't say enough about how excited I was when I saw the results. It has made transition into our new home so much easier. I would not hesitate to recommend them to anyone and would use them again in a heartbeat
Description of Work: I bought the Angie's List deal to have 2 hours of cleaning done for $45 (I bought two), so I was able to get $180 of service for $90. I requested that general house cleaning be completed for a house that my family was in the process of moving into. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

JOAN F.
08/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: 2 hours of "green" housework.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Steve F.
08/2012
5.0
house cleaning
  + -1 more
The extra $30.00 were for work that was in addition to the contract. Both the bathroom and the kitchen and appliances had not had a good thorough cleaning for some time and they had their work cut out for them.
Description of Work: The bathroom (large) and kitchen and appliances were cleaned by 2 very courteous and efficient ladies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn K.
08/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: Thorough house cleaning-including venetian blinds, dusting chair parts, washing windows--as well as the usual bathrooms, kitchen and the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amber S.
05/2012
4.0
house cleaning
  + -1 more
They did very well. They did exactly what I expected. They didn’t go above and beyond, but they did very well.
Description of Work: They did housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Erica K.
05/2012
5.0
house cleaning
  + -1 more
They do a great job. They are very thorough. They are trustworthy. I like that they use eco-friendly cleaning supplies.
Description of Work: They clean my house once a month. Their price is based on the square footage of your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie T.
04/2012
5.0
house cleaning
  + -1 more
The team showed up on time and did a great job. I would definitely recommend them and use them again.
Description of Work: Used Angies Big Deal for 1100 sq ft of house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

B. J. S.
01/2011
3.0
blind cleaning, house cleaning
  + 0 more
I went into the hospital for heart surgery two weeks later and never got back to calling them. If I do call them, I would sit down and tell them what I was dissatisfied with and be more thorough in telling them what I expected from them and then go through the house when they finished to see if everything was done to my satisfaction. They were pleasant ladies. Jean Shuford 5107 Eureka Way Vancouver, WA 98661
Description of Work: Three ladies came to do the work. Two of the ladies took direction from the third. They dusted, and vacuumed the whole inside of the house except for our sunroom, clean the two and a half bathrooms and kitchen. I asked them to use my vacuum because it was new and did a better job than the one they had that they carried on their back. They went over the draperies in the living room and dining room. They wiped down the cupboards in the kitchen, cleaned the microwave and wiped out the inside of the regular oven. I did not ask them to clean windows, but they did dust the blinds. They put something on the vinyl floors that left a coating that attracted dirt and was a problem after they left. It also left the floors looking dull. They did work hard and did what I asked. We have a 2400 square foot home and for the first time deep cleaning it was a fare price. I'm not sure what they would charge for weekly or every other week cleaning. I planned on having them back until I started having problems with the product they put on the vinyl floors. I cannot remember how long they were here, probably three to four hours.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Clean and Green Vancouver
In response to this comment. It would have been nice if I was notified of the problem with the dull floors as we stand behind everything we do and would have made it a priority to come back and remedy the situation. I have always responded with quick action to complaints of any kind, and would prefer if this customer would have given us a chance to re-clean her dull floors. I am not sure what occurred here as we seldom get these types of complaints. Its possible that we were excited about a new product and it didn't work out, but I do not know as I was not informed.

KARIN F.
11/2010
5.0
house cleaning
  + -1 more
Thorough, fast cleaners. I like that they use non-toxic products.
Description of Work: They have cleaned my house thoroughly once a month for the past 3 months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Erica K.
04/2010
5.0
house cleaning
  + -1 more
They did a great job, worked quickly and were genuinely concerned that my home be cleaned to my satisfaction. The first time cleaning was more expensive as it included very thorough details including the window tracks. I will have them back to start a monthly cleaning. I like that they bring their own, eco-friendly products.
Description of Work: Clean and Green performed a thorough one-time cleaning on my home that had not been professionally cleaned in nearly a year. We have hardwood floors, carpets, kids, a dog, and very high ceilings - home is 3500 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1
    • 2(current)

Contact information

13504 NE 84th St # 103, Vancouver, WA 98682

www.cleanandgreenvancouver.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Ironing,
Pressure Washing,
Air Duct Cleaning,
Window Cleaning,
Closets,
Carpet Cleaning

FAQ

Clean and Green Vancouver is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Clean and Green Vancouver accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Clean and Green Vancouver offers free project estimates.
No, Clean and Green Vancouver does not offer eco-friendly accreditations.
No, Clean and Green Vancouver does not offer a senior discount.
Yes, Clean and Green Vancouver offers emergency services.
Yes, Clean and Green Vancouver offers warranties.
Clean and Green Vancouver offers the following services: Eco Friendly House Cleaning, Janitorial Services, Move out Cleaning, Debris removal, Commercial, Residential Housekeeping, interior window cleaning, blind cleaning,

Contact information

13504 NE 84th St # 103, Vancouver, WA 98682

www.cleanandgreenvancouver.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed