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CARPET USA INC

Carpet Sales and Installation, Flooring Sales and Installation


Services we offer

SALE & INSTALLATION OF CARPET, TILE, COUNTERTOPS, LAMINATE-WOOD, VINYL, & HARDWOOD FLOORING.

Services we don't offer

ask for details

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
27%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 1-11 of 11 reviews

CAROL S.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
WELL
Description of Work: INSTALL CARPET IN 2 ROOMS

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Scott S.
11/2014
5.0
carpet installation, flooring contractor
  + 0 more
I'm very pleased. Maria helped me find the perfect laminate flooring for my bedroom and a remnant that would work for my bathroom, saving some money there. They worked within my deadline (visitors coming for a visit) and accommodated my special request to check the subfloor to see if it needed sealant laid down after the carpet was pulled up (it turned out not to need it). The installers were also great, and they put a lot of extra effort into finding a way to handle the hatch in the walk-in closet that leads down to the crawl space. Looks great!
Description of Work: Replaced carpet in master bedroom and walk-in closet with laminate, and replaced vinyl flooring in one bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

zac T.
06/2014
4.0
carpet installation
  + -1 more
First time we went in one of the sales people was kind of pushy, trying to get the install job. We already had someone and he kind of bad mouthed him a bit. We went to multiple places CFM, Lowes, etc and since Carpet USA had the best price we bought from them. Did the ordering over the phone, paid, and sent my installer to pick up everything. No problems. Wish we had shopped here before buying our carpet.
Description of Work: We bought linoleum from Carpet USA. Our installer picked it up from them. They picked out the baseboard color, had the adhesive and flooring ready for pick up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

BRAD T.
04/2013
5.0
carpet installation
  + -1 more
Couldn't ask for better.
Description of Work: Very helpful, great exprience. Carpet was just what we were looking for. Gave us an installers number that was top of the line. Perfect experience. Would definately use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Mark H.
10/2011
5.0
carpet installation
  + -1 more
excellant
Description of Work: When we had our house built 14 years ago, Carpet USA supplied the contractor work for our homebuilder. We were happy enough with them that we returned several years later to possibly purchase new carpeting as ours was aging. After explaining our problem of raised areas in our bedroom and living room and the age of the carpet, we were talked out of purchasing new carpet and having it streached and deep cleaned. They could have sold us new carpet, but instead gave us a contractors name to have the carpet streatched and cleaned. This saves us thousands which we appreciate to this day.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Marsha G.
08/2011
5.0
carpet installation
  + -1 more
Craig came by a measured the office and determined the remnant of carpet I had was adequate. He then measured a conference room which we hope to re-carpet soon and passed on to Carpet USA the measurement so they would also have it for their file. We scheduled a date within a very tight timeline for both of us for him to install the carpet. He did a great job and was a pleasure to work with.
Description of Work: I had a remnant of carpet leftover from an office building installation of a few years ago, that needed to be installed in an office as replacement of some older carpet. Carpet USA had been recommended to me previously as a great source for carpet and I called to ask for a referral of an installer. They recommended Craig Schagunn who is a person they used. His company name ot Craig's Contract Flooring. Craig was great to work with, did a great job for us, and I highly recommend him. I appreciate that Carpet USA referred me to Craig and will be soon be working with them on a further carpet purchase and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Anthony M.
04/2011
5.0
carpet installation
  + -1 more
It was a good experience and the price was very good. Ultimately, I went with them because of the price.
Description of Work: I purchased carpet for my entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE L.
05/2006
4.0
flooring contractor
  + -1 more
Craig fixed the areas that I was concerned with and did an excellent job of installing the vinyl. In addition to the vinyl, he removed and replaced the base boards in my older home.
Description of Work: I had new vinyl put down in my kitchen The old vinyl was about 18 years old. I got the names of two installers. The first one gave me an estimate that was about $100 cheaper, but my gut instinct led me to the second one. I chose Craig Schagunn on Craig's Contract Flooring

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$648

09/2005
5.0
carpet installation
  + -1 more
THE STAFF WAS VERY ACCOMMODATING TO OUR HECTIC SCHEDULE. THEY WERE VERY KIND IN REGARDS TO OUR BUDGET. THE INSTALLERS WERE GREAT, QUICK, AND PROFESSIONAL. THEY TREATED US VERY GOOD!
Description of Work: WE NEEDED CARPET AND INSTALLATION FOR OUR BASEMENT. THEY HELPED US PICK THE APPROPRIATE TYPE OF CARPET AND PADDING FOR OUR NEEDS. THEY EVEN STAYED OPEN LATE TO ACCOMMODATE OUR SCHEDULES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Laura I.
07/2005
4.0
flooring contractor
  + -1 more
VERY COURTEOUS AND HELPFUL SALESPEOPLE. NICE AND LOW KEY, NO HIGH PRESSURE SALES. WE ESPECIALLY LIKED THEIR REMNANT SECTION AND PRICES, WE WERE ABLE TO SAVE SOME MONEY THERE.
Description of Work: WE HAD THE BATHROOM FLOOR REFINISHED AND WE PICKED OUT THE VINYL FROM CARPET USA.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

FRANCES B.
06/2005
5.0
carpet installation
  + -1 more
CARPET USA FOR A LITTLE SHOP, HAS A BIG VARIETY TO SELECT FROM. THEY SEEM TO KNOW THEIR CUSTOMERS AND THEIR PRODUCTS. THEIR PRICES ARE GENERALLY LOWER THAN ELSEWHERE AND THEY ARE CENTRALLY LOCATED.
Description of Work: SELECTED, ORDERED AND PICKED UP CARPETING FOR TWO BOYS BEDROOMS AND A LANDING.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$661.46


    Contact information

    6412 NE 117TH AVE, Vancouver, WA 98662

    www.carpetusainc.com

    Service hours

    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    10:00 AM - 2:00 AM

    Licensing

    Bonded
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation

    FAQ

    CARPET USA INC is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:30 AM

    Tuesday: 8:00 AM - 5:30 AM

    Wednesday: 8:00 AM - 5:30 AM

    Thursday: 8:00 AM - 5:30 AM

    Friday: 8:00 AM - 5:30 AM

    Saturday: 10:00 AM - 2:00 AM

    No, CARPET USA INC does not offer free project estimates.
    No, CARPET USA INC does not offer eco-friendly accreditations.
    No, CARPET USA INC does not offer a senior discount.
    No, CARPET USA INC does not offer emergency services.
    No, CARPET USA INC does not offer warranties.
    CARPET USA INC offers the following services: SALE & INSTALLATION OF CARPET, TILE, COUNTERTOPS, LAMINATE-WOOD, VINYL, & HARDWOOD FLOORING.
    ask for details

    Contact information

    6412 NE 117TH AVE, Vancouver, WA 98662

    www.carpetusainc.com

    Service hours

    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    10:00 AM - 2:00 AM